Teleperformance Podcasts | Feel the Connection

Let’s join Sid Mukherjee, Global Head of Technology, Analytics, and Process Excellence (T.A.P.™) at Teleperformance, and Milan Sheth, Executive Vice President in IMEA at Automation Anywhere, as they discuss how automation powers today’s digital transformation and the movement to the cloud, as well as how its integration into human interaction drives great customer experience. This is a real must l...

2020 saw a major disruption in the way many work, learn, and socialize online. Our homes are more connected than ever. Our businesses are more connected than ever. With more people now working from home, these two internet-connected environments are colliding on a scale we’ve never seen before, introducing a whole new set of potential vulnerabilities that users must be conscious of. Week 2 of Cybe...

In the U.S., Cyber Security Awareness Month is observed every October and so we have adopted this as a global organization. The goal is to raise security awareness and understanding our part in protecting both ourselves and the company from security breaches. In Teleperformance, we believe that our strongest security control is a well-educated employee. Here’s a message from our Global CISO as we...

The line between our online and offline lives is indistinguishable. This network of connections creates both opportunities and challenges for individuals and organizations across the globe. The first week of Cybersecurity Awareness Month will highlight the ways in which internet-connected devices have impacted our lives and will empower all users to own their role in security by taking steps to re...

We will visit Turkey in this episode of TP All Abroad series. Join us to get detailed information about Turkish culture and Istanbul. Also, you will have the chance to live the Bosphorus experience with us and learn some little tips about İstanbul. Let’s explore İstanbul!

We will visit Germany in this episode of TP All Aboard series. Join us to get detailed information about culture and famous cities. Also, you will have the chance to discover Germany's holiday routes for each season. Let’s explore Germany!

World Mental Health Day is celebrated on October 10 and we will post a series of podcasts on this sensitive topic . In this episode, Lisa Dolan , TP's SVP of Employee Engagement and Global Head of Diversity and Inclusion, interviews Jill Mead , WeTalkToo's Ltd.’s Founder and Director. Check out this encouraging conversation about how to break the stigma around mental health in the workplace.

Come listen as Kenneth Ruffin, a TP USA Recruiter out of Richmond, VA, and also an Army Reserve member, tells us about how he has moved up the ranks within Teleperformance. He will tell how he uses his military training and knowledge to help him continuing advancing his career!

Come join us as we celebrate some of our most remarkable TPUSA women. They were nominated as being influential mentors and colleagues by others at Teleperformance, and we have a little surprise in store for them – those who nominated them will be joining us!

Longtime TP Veteran Letitia Watson has held many roles and is now the Call Center Manager for TPUS Panama City Beach, FL. She has met many strong, inspiration women throughout her career, but her first source of guidance came from having an amazingly strong mother. Learn more about that and her here on TP Women on Spotify!

Steve Butauski has spent many years in the field of Human Resources, and has led a great deal of powerful, successful women as well as worked alongside many. Come listen as he gives insight on some of these remarkable women and what they have accomplished!

Come listen as we learn more about Teleperformance’s exclusive hiring campaign centered around Military Spouses and our United States Veterans. Sean Cook, Vice President of Client Operations, was a huge part of the initial kick-off to Project at Home and he is super excited to give more insight of what the program is all about and why it is so important to TP USA!

While it is said that “curiosity is the basis of all human progress”, in this podcast you will unravel the secret to managing curiosity. You will realize how, when managed well, it can be the greatest enabler or, if not managed, the greatest disabler. Check it out!

It is said “Our greatest glory is not in never failing, but in rising every time we fall”. This podcast explores how falling can be a great learning experience provided when we focus on 3 important things. Check it out!

Bonnie Wortham, Vice President of Client Solutions, has had many mentors throughout her career. All have taught her valuable lessons, but the most important take-away was consistent across the board. To be the best leader, you must be the best version of yourself that you can be. Be open. Be compassionate. Be willing to listen, and to learn.

Join the 2020 Quarantine Awards winners to hear about their talents, musical taste, and experiences with music. We also took the time to ask them what advice they could give our 2021 FFF participants. This podcast is all about sharing inspiration. Don’t miss out! Come together 😊

Join our TP USA team as we speak to some many members of our inspirational leadership team. Women’s Equality Day is happening August 26th, but we believe this should be celebrated every day! Learn how many of our leaders paved the path to success, along with some amazing advice they would like to give to the next generation of female leadership!

Sid Mukherjee, Teleperformance Global Head of Transformation (T.A.P.™), sat with Guy Kirkwood, former Chief Evangelist at UiPath, for an exclusive talk on reevaluating strategies, as well as integrating and harnessing automation capabilities in the new business environment. Learn more by tuning in now!

Join Jeff Schilling, Chief Security Information Officer at Teleperformance, and Colin Black, Chief Operating Officer at Crowdstrike, in an exclusive talk on cybersecurity and how we continuously protect our clients and remote workers in a work-at-home (WAH) environment. Let’s be enlightened together!

Fábio Luís, global Cloud Campus lead at Teleperformance, and Andrew McNeile, Chief Customer Officer at Thinscale, had an insightful conversation about the Teleperformance Cloud Campus and its impact on operations, logistics, and work-at-home agents (WAHA). 

In this podcast, Paul Joustra, Head of Transformation at Teleperformance, and Mike Betzer, General Manager – Care Product Line at Khoros, explore how organizations can harness the power of human connection and technology in a digital customer experience (CX) world. Let’s listen in and learn now!

Our TP USA Citizen of the World Ambassadors are passionate and committed to giving back to their communities, making a difference in the lives of those we are fortunate enough to help, and building strong relationships with our partners. Listen to learn more about those partnerships and what a life in the day of an Ambassador is like!

Join Dev Mudaliar, Chief Intelligence Officer at Teleperformance, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix, as they explore how the Teleperformance, and Citrix partnership has driven a powerful digital workspace experience for clients and employees. Let’s listen in on this insightful conversation now!

TP Pride” is committed to create and nurture a culture where employees of diverse sexual orientation, gender identity, and gender expression can bring their whole and authentic selves to work. Join Sarah Miller in an inspiring conversation with our colleagues Michael Archangel, Mary Poirier, and Jacob Besseck in their journey. 

In this podcast Clementine Gauthier, Teleperformance Global Director of Corporate Social Responsibility shares inspiring stories of the Impact Sourcing project  - a program supported by Teleperformance that advocates the reduction of poverty through the employment of people in vulnerable situation.