Tech for Business

This week we are joined by Megan, Director of Design at Dupler Office. We learn how Megan’s passion for design evolved from rearranging her bedroom to a career in commercial workplace design. Megan describes discovering the field in high school through a craft mall job, choosing Kent State after learning interior design was more technical than she expected, and ultimately focusing on how built env...

On the Tech for Business podcast, Megan (Director of Design at Dupler Office in Columbus, Ohio) and Jason (Director of Innovation and Solutions at CIT) discuss Dupler’s recent technology transformation and its impact on designers. Megan explains her hybrid leadership role and how her team relies heavily on CET, while Jason shares his long history advising Dupler and helping guide an IT overhaul. T...

In the final episode of the AI starter series, the host is joined by Kyle, president and CEO, to discuss how to build an effective AI strategy. Kyle emphasizes that the biggest driver of successful implementation is the people side, training, creating forums for knowledge sharing, and identifying internal champions, more than platform selection. He notes he initially delayed buying key AI licenses...

Kyle (CEO/president) and Matthew (senior developer) recap a technical webinar on building custom applications and how new tools and AI have made proving, validating, and delivering apps more accessible. Matthew’s key takeaway is boosting confidence for those intimidated to start, offering a primer on what questions to ask next and reminding viewers the team can help. They discuss when to involve m...

Cole, CIT’s Power Platform Developer, to recap a recent Prompting 101 webinar focused on CRIT prompting—Context, Role, Interrogation, and Task—and why being specific in each area leads to better AI outputs. Cole explains each CRIT component, highlights common prompting mistakes like over-instructing the AI on how to reach an answer, and discusses how to address bias by explicitly naming it in prom...

Ann, CIT’s Quality Assurance Analyst, recaps a recent webinar on what an AI policy is, why it matters, and how straightforward it can be to document, implement, and communicate to a team as “bumpers” for responsible AI use. She advises rolling out an AI policy like any other organizational change—routine, transparent communication that frames it as guidance and risk mitigation rather than a crackd...

This week we are joined by Michael Collins, Principal Consulting Solutions Architect at Barracuda, to explain what a web application firewall (WAF) is and how it differs from a network firewall. Along with Nate, CIT's Director of Cybersecurity, we explore how WAFs help defend websites, web apps, and APIs against threats like injection, bot attacks, brute force attempts, and DDoS, especially as AI...

Nate, Director of Cybersecurity, recaps a webinar on how threat actors weaponize AI to run efficient underground businesses, using it to speed up phishing, malware creation, data parsing after account compromise, and to lower the skill needed for attacks, including deepfakes. He emphasizes AI itself isn’t “bad,” but intent matters, and the best protections are fundamentals: vigilance, validation,...

In this episode, Nate, CIT’s director of cybersecurity discusses proposed HIPAA Security Rule overhauls aimed at strengthening healthcare cybersecurity after major breaches and downtime incidents. Nate explains that the vote on the proposed changes was pushed back by one year (to 2027), but organizations should still start planning because implementation is typically required within 180 days of th...

On the Tech for Business podcast, the host talks with Kelsey, an AI operations coordinator, about the difference between automation and AI and why people confuse them. Kelsey explains that automation follows rules you provide while AI figures out the rules, using analogies like a dishwasher (automation) versus a cook (AI), and notes marketing has contributed by labeling many products as “AI.” They...

On the Tech for Business podcast, Collin (Manager of Solutions Engineering at ThreatLocker) and Nate (Director of Cybersecurity at CIT) discuss how to build cybersecurity awareness and secure habits earlier—especially in K–12 and universities—based on Colin’s dark web presentations showing frequent compromises in education. They explore generational shifts as kids adopt internet-connected devices...

Kelsey (AI Operations Coordinator at CIT) and Kyle (President & CEO) explain how they built an AI “morning briefing” and daily recap workflow that functions like an executive assistant, pulling context from connected tools such as Outlook/365, Teams, Monday.com or Notion, SharePoint, and a ticketing system. Kyle describes using Claude Code with simple slash commands (e.g., /morning and /daily...

Kelsey talks with CIT President and CEO Kyle Etter about recent AI releases like GPT 5.4’s native computer control, Gemini 3.1 updates, and the shift from chatbots to agentic AI that can navigate business systems and complete real work. They discuss why IT infrastructure must now include AI governance, identity, logging, permissions, and emerging liability and insurance considerations for “digital...

In this third LinkedIn Live AI chat, Kelsey and Todd discuss how to define and prove AI ROI, arguing many AI projects fail due to poorly defined returns beyond simple time-savings. They distinguish AI activity from AI value, stressing goal-driven, iterative adoption and measurable milestones executives and CFOs can trust—typically cost savings (growth without headcount) or revenue impact (more lea...

In this LinkedIn Live episode, host Kelsey and Todd discuss how to improve AI workflow results by moving beyond vague prompts like “write me a marketing email” and using an iterative approach. Todd shares the CRIT framework (Context, Role, Interview, Task), recommends prompting AI to ask clarifying questions one at a time, and stresses specifying desired outputs such as a Word document, table, or...

Kyle (CEO & President at CIT) and Brett (VP of Technical Sales at Genians) join us to discuss recurring and emerging security challenges, including protecting the inside of the network, visibility into who and what is connected, and meeting audit requirements in regulated industries like credit unions and manufacturing. They discuss how VPN zero-days and compromises render perimeter-only defen...

In the first AI Live chat on LinkedIn, Kelsey interviews CIT President and CEO Kyle about how he uses Claude Code as an agent-based executive assistant running locally on his MacBook. Kyle describes building MCP connectors into business systems like Halo (ticketing/PSA), NetSuite (financials), email, and team chats, plus using “skills” that load only when needed to save tokens and cost. He explain...

Human Oversight, Transparency & What It Means for Global AI Regulation In this episode, Todd (COO & CISO) and Nate (Director of Cybersecurity) to discuss South Korea’s new AI Basic Act and what it signals for AI regulation globally. They outline the law’s focus on guardrails such as mandatory disclosure when AI is used, clear labeling of AI-generated content, human oversight in high-impact...

CEO & President Kyle and Graphic Designer & Brand strategist Kelsey explore how prompting has evolved from using AI like a “smarter Google” to structured strategies that deliver sharper, less generic results. They break down the CRIT framework (Context, Role, Interview, Task), share why detailed context reduces hallucinations, and explain how prompt libraries and model memory speed up repe...

In this episode, we are joined by Cole, a Power Platform Developer, and Kelsey, a Graphic Designer and Brand Strategist, to discuss the key differences between various AI models. The conversation emphasizes the importance of trial and error, context, and the specific needs of different departments within a business. We also touch on the practical applications of GPT, Copilot, and other tools, and...

Join Jason & Nate for an in-depth discussion on the evolution of file storage and compliance in the commercial furniture industry. They delve into the practical implications of technology on business outcomes, especially focusing on the compliance and security components crucial for industry standards like CMMC. They explore the benefits of cloud-native solutions like Ignite for file storage,...

In this series episode of our Tech for Business podcast, join Todd, COO and CISO, and Nate, Director of Cybersecurity, as they discuss the evolving cybersecurity landscape for 2026. They explore the critical importance of transitioning to Zero Trust architecture, managing identity tools beyond Microsoft Active Directory, and leveraging cloud-based solutions. Discover insights on the roles of non-h...

Welcome to an exciting episode as we kick off 2026 with our top tech trends! Join Kyle (President & CEO), Todd (COO & CISO), and Nate (Director of Cybersecurity) as they explore the hottest topics in technology. From the ongoing importance of Zero Trust Network Access to the rapid advancements in AI and wearable tech, this episode is packed with insights. Discover how AI is being leveraged...

In this episode, we dive into the practical aspects of implementing AI in your business. Host Kyle, CEO and President, and Scott, Director of Strategic Services, discuss their personal experiences with AI and automation. They explore major roadblocks businesses face when starting AI projects, such as data unification and training. The conversation emphasizes the need for collaboration across depar...

In this episode, we sit down with Kyle, the CEO and President of CIT, to discuss how to choose and implement your first AI project. Kyle provides insights into prioritising AI projects, from identifying repetitive and time-consuming tasks to using AI for automations and augmentations. He explains the importance of documenting processes, tracking time, and evaluating ROI to ensure the success of AI...