SpaRetailer
The Voice of the Hot Tub Industry
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Épisodes
Episode #121, From Chaos to Clarity: Shandi Evertsen’s Tale of Resilience at Tropical Spas 05.02.2025 38:49
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Shandi Evertsen, the General Manager of Tropical Spas in St. George, Utah. Shandi shares her background in hospitality management and how the pandemic led her to transition into the hot tub industry. She details the rapid growth and sale of Tropical Spas, as well as the challenges faced, including a devastating fire that oc...
Episode #121, From Chaos to Clarity: Shandi Evertsen’s Tale of Resilience at Tropical Spas 05.02.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Shandi Evertsen, the General Manager of Tropical Spas in...
Episode #120, Revolutionizing Hot Tub Maintenance with Gecko’s Waterlab 22.01.2025 35:16
In this episode of The SpaRetailer Podcast, host Megan Kendrick speaks with Jerome Landry, a product manager at Gecko Alliance. They discuss Gecko’s latest innovation, the waterlab — an inline water testing device for hot tubs. Jerome shares insights into the product’s development, how it simplifies water chemistry for users and its impact on the hot tub industry. He also delves into his backgroun...
Episode #120, Revolutionizing Hot Tub Maintenance with Gecko’s Waterlab 22.01.2025
In this episode of The SpaRetailer Podcast, host Megan Kendrick speaks with Jerome Landry, a product manager at Gecko Alliance....
Episode #119, Jacuzzi True Water 08.01.2025 34:36
In this episode, guests Larry Ovalle, vice president of innovation and technology, and Erica Moir, senior vice president of design, engineering and product marketing at Jacuzzi, discuss the development and features of True Water, a revolutionary water care system. The True Water System utilizes nanobubble technology to maintain cleaner water with significantly less chemical usage and effort from t...
Episode #119, Jacuzzi True Water 08.01.2025
In this episode, guests Larry Ovalle, vice president of innovation and technology, and Erica Moir, senior vice president of design,...
Episode #118, Water by Design Celebrates 40 Years 20.11.2024 46:28
Oops — missed last weeks release due to the Pool | Spa | Patio Expo. Paul Madden Sr. and Paul Madden Jr. of Water By Design join the podcast to talk about their company’s 40th anniversary. The father-son duo bring an admirable respect and deference to the family business. https://sparetailer.com/feed/podcast/
Episode #118, Water by Design Celebrates 40 Years 20.11.2024
Oops — missed last weeks release due to the Pool | Spa | Patio Expo. Paul Madden Sr. and Paul Madden...
Episode #117, Hot Tub History with Don Elkington of Coast Spas 30.10.2024 55:57
Don Elkington, the now retired founder of Coast Spas, joins the podcast to tell his hot tub history. Elkington shares how he got the business started and the unique challenges he faced being a hot tub manufacturer in Canada. https://sparetailer.com/feed/podcast/
Episode #117, Hot Tub History with Don Elkington of Coast Spas 30.10.2024
Don Elkington, the now retired founder of Coast Spas, joins the podcast to tell his hot tub history. Elkington shares...
Episode #116, Patio Pleasures Converts to an ESOP with Rene Huston 16.10.2024 49:01
Patio Pleasures in Madison, Wisconsin, is the latest hot tub retailer to convert to an employee stock ownership plan. One of the former owners, Rene Huston, joins us on the podcast to talk through their ESOP process. https://sparetailer.com/feed/podcast/
Episode #116, Patio Pleasures Converts to an ESOP with Rene Huston 16.10.2024
Patio Pleasures in Madison, Wisconsin, is the latest hot tub retailer to convert to an employee stock ownership plan. One...
Episode #115, Selling a Family Business with Elle Hansen 02.10.2024 49:22
As the managing partner and successor president at REGENERATION, Elle Hansen has worked with 100s of companies as they work through their succession plans. Hansen joins the podcast to talk about her experiences and some of the common pitfalls she sees. Hansen joined us on several succession planning webinars, which you can watch here. Join Hansen in Dallas November 11, 2024, for an in-person succe...
Episode #115, Selling a Family Business with Elle Hansen 02.10.2024
As the managing partner and successor president at REGENERATION, Elle Hansen has worked with 100s of companies as they work through...
Episode #114, Selling to Watson’s with Craig Ecelbarger 18.09.2024 45:52
After 49 years in the hot tub industry, Craig Ecelbarger sold his The Recreational Warehouse to Watson’s in March. With a pathway to retirement, Ecelbarger shares how he started the business and grew it to the spa sales behemoth it is today. https://sparetailer.com/feed/podcast/
Episode #114, Selling to Watson’s with Craig Ecelbarger 18.09.2024
After 49 years in the hot tub industry, Craig Ecelbarger sold his The Recreational Warehouse to Watson’s in March. With...
Episode #113, Energize Your Sales Team with Steve Hasenmueller 04.09.2024 43:52
You may have heard that SpaRetailer has launched a sales training program for the industry. Today on the podcast, Steve Hasenmueller joins us to talk about that program. He explains why sales training doesn’t often doesn’t improve results and how this program breaks that narrative. Steve’s Articles Sales Training https://sparetailer.com/feed/podcast/
Episode #113, Energize Your Sales Team with Steve Hasenmueller 04.09.2024
You may have heard that SpaRetailer has launched a sales training program for the industry. Today on the podcast, Steve...
Episode #112, Two Power Women Share the Hot Tub History of Ultra Modern Pool & Patio 12.06.2024 40:52
Listen to the amazing history of a 70-year-old family business with current mother-daughter business partners Kara Weed and Rita Rowlen. Sponsored by Watkins Wellness https://sparetailer.com/feed/podcast/
Episode #112, Two Power Women Share the Hot Tub History of Ultra Modern Pool & Patio 12.06.2024
Listen to the amazing history of a 70-year-old family business with current mother-daughter business partners Kara Weed and Rita Rowlen....
Episode #111, Building a Creative Succession Plan from Within with Ron Perkins 29.05.2024 1:21:59
Ron Perkins joined Seven Seas Pools and Spas intending to own the business eventually. COVID fast-forwarded that plan and Perkins outlines how he and his boss developed a purchase plan that benefited them both. Read more > Brought to you by: https://sparetailer.com/feed/podcast/
Episode #111, Building a Creative Succession Plan from Within with Ron Perkins 29.05.2024
Ron Perkins joined Seven Seas Pools and Spas intending to own the business eventually. COVID fast-forwarded that plan and Perkins...
Episode #110, A Hot Tub Cleaning Robot with Sarah Martin from Fluidra 15.05.2024 18:52
Hot tubs get their first robotic cleaner, the SpaBot from Polaris. Sarah Martin joins us to talk about what it does and why you should sell it in your store. https://sparetailer.com/feed/podcast/
Episode #110, A Hot Tub Cleaning Robot with Sarah Martin from Fluidra 15.05.2024
Hot tubs get their first robotic cleaner, the SpaBot from Polaris. Sarah Martin joins us to talk about what it...
Episode #109, Store Design Do’s and Don’ts with Mario Maichel 01.05.2024 1:03:44
Mario Maichel, dealer development manager at Watkins Wellness, is passionate about store design. As an addendum to our recent feature on the topic, Maichel chats about the biggest mistakes he sees hot tub retailers make, why he thinks design is so important and the No. 1 habit he says will improve your store. Brought to you by SpaBot https://sparetailer.com/feed/podcast/
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