SpaRetailer

Megan and Jeff meet in Las Vegas at the Pool | Spa | Patio Expo and chat with Troy Derheim. Troy is the owner of My Aquatics Services — a pool construction, service and hot tub retail company — in the Fargo/Moorehead area. But we’re talking to Troy about his passion project, Aquatics Empowered, a nonprofit he’s starting to help provide aquatic facilities and therapy to communities of all sizes. ht...

Megan and Jeff meet in Las Vegas at the Pool | Spa | Patio Expo and chat with Troy Derheim....

Norm Coburn from New England Spas in the Boston metro has been attending the industry trade shows for 30+ years. In this episode he tells us when he starts planning for the show (six months in advance!), what he tries to accomplish when he’s there and his strategy for shows. Norm shares how the industry trade shows are different now versus when he started in the industry — and products he’s brough...

Norm Coburn from New England Spas in the Boston metro has been attending the industry trade shows for 30+ years....

In this episode Megan and Jeff talk to Tom Junck, co-owner of Combined Pool & Spa in Sioux Falls, South Dakota. Tom’s store has won the Caldera Dealer of the Year award the last five years. The company also have more than 280 Google Reviews and is rated at 5 stars. https://sparetailer.com/feed/podcast/ But the real reason we wanted to talk to Tom is because his company is very successful in sellin...

In this episode Megan and Jeff talk to Tom Junck, co-owner of Combined Pool & Spa in Sioux Falls, South...

You may have already read about Flint Hills Spas in our last issue. But we think this story is so unique that it’s worth returning to. Megan and Jeff discuss the unlikely partnership that has formed between the former and new owner and the confidence and respect it must take. https://sparetailer.com/feed/podcast/ This episode is sponsored by Marquis. MicroSilk® SKIN HEALTH AND BEAUTY TREATMENT WHI...

You may have already read about Flint Hills Spas in our last issue. But we think this story is so...

We’ve revamped The SpaRetailer Podcast! We’ve got a new intro and are welcoming Jeff Bailey to the podcast as our new cohost. Jeff is the owner of Spring Dance Hot Tubs, which has three locations in the Philadelphia metro. In his first episode we talk about how Jeff got into the hot tub industry, his work with the IHTA and a little bit about his recent buyout of his longtime business partner, maki...

We’ve revamped The SpaRetailer Podcast! We’ve got a new intro and are welcoming Jeff Bailey to the podcast as our...

It’s a buzz word that Linda Cahan has been talking about in SpaRetailer a lot. We talk through what experiential retail is and practical ways it can be applied in your store. After this episode we’ll be taking a summer hiatus — see you in August! https://sparetailer.com/feed/podcast/

It’s a buzz word that Linda Cahan has been talking about in SpaRetailer a lot. We talk through what experiential...

Longtime columnist Linda Cahan joins us to discuss some of the good and bad things she sees in hot tub retail stores. A few topics we cover: — The decompression area — Clean bathrooms (with changing tables) — Using mannequins (Linda likes mannequinmadness.com) — Lighting — Signage https://sparetailer.com/feed/podcast/

Longtime columnist Linda Cahan joins us to discuss some of the good and bad things she sees in hot tub...

Megan talks with My Retail Coach, Danielle Lavallee Wasson, about how you can create the ultimate shopping experience for customers in your hot tub showroom. For 25 years, Danielle has coached hot tub retailers on four continents, helping them grow their retail businesses. We know she’ll provide some valuable insight for your business too. https://sparetailer.com/feed/podcast/

Megan talks with My Retail Coach, Danielle Lavallee Wasson, about how you can create the ultimate shopping experience for customers in your hot...

In part 2, Jim discusses the process of converting to an ESOP. https://sparetailer.com/feed/podcast/

In part 2, Jim discusses the process of converting to an ESOP.

In honor of our ESOP feature in the April/May 2024 issue of SpaRetailer, we revisit an old podcast with Jim Van Fleet. Van Fleet was the first hot tub retailer to convert his company to an employee stock ownership plan back in 2017. Sign up for one of the SpaRetailer ESOP webinars. Sponsored by SpaBot: https://sparetailer.com/feed/podcast/

In honor of our ESOP feature in the April/May 2024 issue of SpaRetailer, we revisit an old podcast with Jim...

Danielle Lavallee Wasson joins us again to delve into how to best track your marketing. https://sparetailer.com/feed/podcast/

Danielle Lavallee Wasson joins us again to delve into how to best track your marketing.

Megan and Danielle Lavallee Wasson delve deeper into her recent article about key performance indicators, tackling some of the performance ratios and easy ways to track them. https://sparetailer.com/feed/podcast/

Megan and Danielle Lavallee Wasson delve deeper into her recent article about key performance indicators, tackling some of the performance...

A Valentine’s Day remembrance — Sky Matula reflects on the fire that destroyed his childhood home and his mother’s message to the world. https://sparetailer.com/feed/podcast/