Responder Resilience

You can build the best wellness program in the world, and your department will still say, “The hell I will.” Retired police officer Rodger Ruge knows why. After two decades in law enforcement and a hard-won recovery from complex PTSD, he spent 30 years testing what actually builds resilience. Today, as Chief Resilience Officer at Pathfinder Resilience, he works with first responder leaders on cult...

Fire Lieutenant Doug Hexel has spent 13 years running calls, pulling patients out of rubble, and training the next generation of paramedics. He loves the job. He just refuses to let it become his whole identity. Doug is a career fire officer, urban search and rescue specialist, paramedic, and sworn New York State peace officer. He is a fire, EMS, and law enforcement instructor for New York State,...

How do you build a fire service wellness program, and what does it actually cost? In this Visionary Leaders episode of Responder Resilience, Assistant Chief Jason Corthell of Cypress Creek Fire Department explains how his team built a program on three pillars (chaplaincy, peer support, and professional counseling) and why it costs far less than most chiefs assume. A fourth-generation firefighter,...

Twenty-five years ago, Nancy Carbone walked into a Brooklyn firehouse and asked one question: what can I do for you? That question became Friends of Firefighters, a free, confidential, and independent mental health nonprofit for FDNY members and their families, built on trust decades in the making. In this episode, founder Nancy Carbone and incoming Executive Director Chrissy Neafsey talk about wh...

One of our most-downloaded episodes was our first conversation with Dr. Stacy Raymond, PsyD, on treating veterans who transitioned into first responder roles. This is the deeper dive. In this Clinician's Guide Masterclass, Dr. Raymond returns to go past the overview: distinguishing moral injury from PTSI, working with a veteran's military identity as it collapses or adapts, the real func...

Nobody radios in "I'm not okay." You just push through the next call, and the one after that. Gary Roberts has pushed through calls for more than twenty years, as an active firefighter and paramedic in Fort Lauderdale. He's also built an AI company on the side, between shifts, on no sleep, because he got tired of watching guys wait too long to say something. His company is call...

Assistant Chief Manny Almaguer draws a distinction most fire departments have never heard: cultural competency and cultural empathy are not the same thing. One checks a box. The other earns trust. In this conversation, he breaks down what that difference actually looks like on the ground. Before he ever put on turnout gear, Almaguer spent years working in psychiatric institutions, and that backgro...

Twenty-five years after 9/11, more than 600 FDNY members have died from Ground Zero-related illness, nearly double the number lost in the collapse itself. Retired FDNY Deputy Chief Richard Alles arrived 20 minutes after the second tower fell and spent nine months on-site. Today, as Director of 9/11 Community Affairs for Barasch & McGarry, he works full-time helping first responders and survivo...

Dr. Johnny Torgeson opened a top-grossing fitness franchise at 25, served as an Army sergeant, and now commands operations at a federal fire department. Along the way he identified a gap most fire officers never get taught: how to actually build a team, not just staff one. He wrote Forging Your Team: Demystifying Team Development for First Responders. Then he built Forging Teams AI, a 24/7 leaders...

The response to Ground Zero didn't end in 2001. For the FDNY, it became a 25 year path through recovery, transformation, and choices most agencies will never have to make.5 Fewer than 600 of the 11,500 FDNY firefighters who were at the World Trade Center on September 11 remain on the job. In addition to the 343 members lost on 9/11, more than 400 additional members have since died from World...

Terry Hastings didn't set out to become New York State's first Chief Wellness Officer. He built the case for the role one needs assessment, one training module, one hard conversation at a time. He partnered with the Institute for Disaster Mental Health and the Benjamin Center at SUNY New Paltz to survey over 6,000 first responders statewide, the first assessment of its kind in New York....

The injury gets treated. The claim gets filed. The responder gets lost in between. Retired Battalion Chief David Picone spent years inside a system that's supposed to cover everything: prevention, behavioral health, cancer, rehab, the claim itself,  and watched it fail at the seams. So he rebuilt it. Thirty-four integrated policies. Injury rates down. A wellness center built like a Division I...

Twenty-five years later, 343 still means something. It's the number of FDNY members lost on 9/11. Now it's also the number of miles a five-day ride will cover, from Boston to the 9/11 Memorial in New York City. Suzanne Stone, President and CEO of Livestrong, joins Responder Resilience to talk about the First Responder Ride for Resilience: why it exists, who's riding, and what it mea...

"Cultural competence" gets thrown around a lot in mental health circles. Dr. Brooke Bartlett has a harder definition: specialized, ongoing training paired with hands-on experience- not a one-hour class, not having an uncle who's a firefighter, not a personality trait you either have or don't. Bartlett, licensed clinical psychologist and founder of the Center for Trauma, Anxiety...

What happens when every traditional treatment fails — and a first responder is still drowning? Retired FDNY-EMS paramedic and Army combat medic Carmine Fiore survived 30 treatment centers and 15 heroin overdoses before trying something the first responder world rarely talks about: Ibogaine-assisted treatment at Ambio Life Sciences in Tijuana, Mexico. In this episode, Carmine joins host David Dachi...

She lost him. Then she found a way through. Lt. James Crawford (Ret.) of the Chicago Police Department was a pastor, a mentor, and the man everyone leaned on. Months after retiring, he died by suicide. His wife, Erie S. Crawford, LSW, PhD — a licensed social worker who saw the signs — made a decision in her darkest hour: this loss would not take her too. She buried him on a Saturday. By Monday, sh...

After 26 years as an FBI Special Agent — investigating fraud, corruption, and the schemes that cost people everything — Jerri Williams could have walked away quietly. She didn't. She entered the Bureau in 1982 as one of the first Black female agents in FBI history. She worked the cases. She learned the truth. And when Hollywood started telling a different story, she wrote the book to correct...

The United States has one of the highest fire death rates in the industrialized world. Not because the firefighters aren't good enough. Not because the apparatus isn't fast enough. Because of culture. Dr. Burton Clark has been saying that since 1970. He became a volunteer firefighter that year, a career firefighter two years later, and spent the next fifty-five years working at every lev...

A senior FBI agent heard Chaplain Cary Friedman deliver a eulogy. He was struck by something he couldn't quite name — the message was spiritual, but it wasn't religious. Universal without being hollow. A week later, Chaplain Friedman was at the FBI Academy in Quantico. He's been consulting to the Behavioral Science Unit ever since. For more than two decades, Chaplain Friedman has be...

Most psychologists who work with first responders come from the outside — and spend years earning trust. Dr. Carla Sutton Moore built her career from the inside out. Twenty-five years in mental health. Over twenty devoted exclusively to law enforcement, firefighters, corrections officers, and 911 operators. Named Psychologist of the Year by the Fire Service Psychology Association in 2024. Vice-Cha...

Daniel Sundahl ran calls for twenty years. As a career firefighter and advanced care paramedic in Alberta, Canada, he saw what the job builds in you — and what it quietly destroys. He didn't leave the profession when it got hard. He went deeper into it, earning credentials as a Registered Counselling Therapist and Trauma Specialist, and then wrote a book about what he learned. UnStuck — now a...

Most fitness products make you a promise. And most of the time, six weeks later, they're collecting dust in a corner. Khalil Zahar built something different. He was finishing his master's degree in Toronto when he walked into a boxing gym and fell completely in love — training four or five times a week, getting into the best shape of his life. Then he noticed something almost absurd: eve...

They respond to the worst moments of people's lives — every single shift. Then they clear the call, restock the rig, and do it again. Nobody asks if they're okay. The system just keeps moving. In this episode of Responder Resilience , we sit down with two people who decided that wasn't good enough. Whitney Wilkerson (MDiv, BCC, NBC-HWC) is a board-certified chaplain, ordained interf...

Sheriff Rosie Cordero-Stutz made history the moment she took office — the first elected Sheriff of Miami-Dade County in nearly sixty years, the first woman to hold the role, and the first Latina sheriff in Florida history. But making history was never the point. What she did next was. In this episode of the Visionary Leaders series on Responder Resilience, we sit down with Sheriff Cordero-Stutz to...

Burnout in first responders doesn't announce itself. It doesn't look like a crisis. It looks like a paramedic who still shows up, still runs the calls, still does the job — and feels absolutely nothing while doing it. In this episode of Responder Resilience, Lt. David Dachinger (ret.), Dr. Stacy Raymond, and Bonnie Rumilly, LCSW, EMT have the conversation that first responder culture has...