Potty Talk - The Podcast for Plumbing Business Owners

Have trouble finding plumbers for your plumbing business? 😭😭 Then check out this episode of Potty Talk LIVE where recruiting expert, Jessica Giambrone of ApplicantPro, joins Richard and they'll share how to make sure you have plumbers lining up to work for you! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber an...

Do you know what your business needs you to charge so that you not only survive but grow AND make a profit? 😱😍  If you’re like most plumbing business owners, probably not. 😭😭  In this Workshop edition of Potty Talk LIVE, Richard went through how to determine what your TRUE Hourly Rate should be and how to get your customers to pay it! 💸💸 Thanks for catching Potty Talk LIVE, THE sho...

What can Southwest Airlines teach you about your plumbing business?  ✈️✈️ Plenty!  Join Richard on this Workshop edition of Potty Talk LIVE, as he discussed how Southwest perfected the essential 3 P's (Purpose, People, Process) and how you can learn from their example. 🙃👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million D...

Not sure how to schedule your jobs to maximize efficiency? 👍👍 Then you don't want to miss this Power Tools edition of Potty Talk LIVE! Larry Enright ("The Boss"), owner of SkyBoss, joined Richard to discuss his strategy for scheduling as well as how easy it is to do in SkyBoss. 📆🤙 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million...

Don't you just love customers who call in to complain about the price AFTER the job has been completed? 😡😡 Probably not.   On this Workshop edition of Potty Talk LIVE, Richard shared tips and strategies on how to turn complaining customers into Raving Fans! 🎉⚡⭐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber...

Is your crew the Dream Team or The Bad News Bears? 😜⚾ On this episode of Potty Talk LIVE, Richard showed you how to build your championship team this year and CRUSH your 2020! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busine...

Are you OBSESSED with your customer's experience? 🤗🤗 On this workshop edition of Potty Talk LIVE, Richard revisited an old interview of the Amazon Founder, Jeff Bezos, in which he stated, "Internet, Schminternet. It's all about the customer experience." ⭐⭐  What about you? Is your plumbing business customer-focused? 😎 Thanks for catching Potty Talk LIVE, THE show for plumbing business ow...

The Boss 😎😎, Larry Enright, President of SkyBoss, joins Richard on this Power Tools edition of Potty Talk LIVE to share how SkyBoss will not only get you organized, but best serve your customers at the same time. 🙌😆 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everythin...

How do you create your own destiny? ⭐⭐  Join Richard on this episode of Potty Talk LIVE where he shared how you can create your own conditions in your plumbing business so when the storms hit, 🌩️🌩️ it's just "rain."  ☂️☂️ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbin...

The Lovely Laura 😍😍 joins Richard in this Plumbing Power Couples edition of Potty Talk LIVE to talk about how to take your plumbing business to the next level in the new year! ⚡⚡ Ring in the new year 🥂🥂 with a fresh 2020 vision! 🎉 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plu...

Where do you want your plumbing business to be this time next year? 🙃🙃 In this episode of Potty Talk LIVE, Richard shares an action you can take RIGHT NOW 👊👊 to change the direction of your plumbing business and achieve the success you desire. 🤗👍 Don't miss it!  Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumb...

Do you have a plumbing business BLAND or plumbing business BRAND? 🤣🤣 Join Richard on this Potty Talk LIVE episode to learn how you can become BRAND-TASTIC! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbi...

What does an abandoned piece of luggage 💼💼 at an airport have to do with your plumbing business?   In this edition of Potty Talk LIVE, Richard shared a recent incident that happened at an international airport ✈️✈️ that reminded him of a remarkably common mistake many plumbing business owners make.  ⚡⚡ Tune in to hear all about it! Thanks for catching Potty Talk LIVE, THE show for pl...

What are you thankful for? 🤗🤗 In this special Thanksgiving edition of Potty Talk LIVE, Richard challenged you to recognize the reason to be thankful for your plumbing business. 🦃🦃 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busin...

There is one thing that will never change and that is that Google is ALWAYS changing! 🤣🤣 Yaz Sinan with SearchKings joins Richard on this edition of Potty Talk LIVE to discuss the recent changes Google Local Services has made and how it affects your plumbing business. 👍👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plu...

What's new with SkyBoss you ask?  LOTS! 🤩🤩  In the edition of Potty Talk LIVE, Larry Enright and Brian Wells of SkyBoss join Richard to discuss a few new features that will raise your plumbing business to the next level! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plu...

Do you really need to know your average ticket, monthly sales revenue, profit percentage, and KPI's? 😐😐 Yes...and no.   Richard explains which number is vital for you to know to determine the health of your plumbing business. ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plu...

Ever feel like being a small plumbing company is your disadvantage? 😨😩 In this Potty Talk LIVE episode, Richard shared how being the "little" plumbing company is your greatest advantage. 🤩🤩 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plum...

Having trouble finding good plumbers to grow your plumbing business? 😭😭 It's easier than you think. Jessica Giambrone, recruiting expert, joined Richard on this special edition of Potty Talk LIVE and showed how easy it is to ABR (Always Be Recruiting)! 👊👊 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach...

Join Richard on this haunted Halloween edition 🎃🎃 of Potty Talk LIVE as he shares how to get rid of the goblins, ghouls, and ghosts that haunt your plumbing business. 👻👻 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and gr...

Are you a slave to your plumbing business or a free man? 😨😨 In this Workshop edition of Potty Talk LIVE, Richard unwraps how to ensure that, as a plumbing business owner, you know true freedom when it comes to your plumbing business. 👍👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of...

Larry Enright, the founder of SkyBoss, joins Richard on this edition of Potty Talk LIVE! 👊👊 Larry and Richard share some of the biggest mistakes they see plumbing business owners make. 😵😵 You won't want to miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything...

What is the race that you do NOT ever want to win? 😵😵 Find out in this Workshop edition of Potty Talk LIVE where Richard talks to plumbing business owners about how to make sure they don't even enter this race. 👍👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything...

Getting REAL online reviews is essential to your plumbing business, but it has to be done the right way. 😉😉 Matt Benton joined Richard on this Power Tools edition of Potty Talk LIVE and discussed what's new at Real Time Reviews and how this can help YOU. 👏👏 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I tea...

Do you know what the most important form of advertising is? 🙁🙁 In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura shared an experience that Laura had recently at their health club, which spoke volumes about how to NOT get new clients 🤯😡 and how to actually repel people from using your service. 🛑🛑 Thanks for catching Potty Talk LIVE, THE show for plumbing business ow...