NAVIGATE

In part 2 of our summer travel review, we expand beyond travel scams and trends to look back on major events. From wildfires to coups, Operations Manager Declan McDermott and Intelligence Lead Paul Trotter discuss the impacts of global events on travellers.  They discuss the importance of research and preparing for a destination prior to travelling - as many major events can be anticipated.  Be su...

In this episode, we look back on the summer travel trend predictions we shared in May to see what we got right vs what surprised us. Operations Manager, Declan McDermott, sits down with Intelligence Lead, Paul Trotter, to compare assistance cases with pre-COVID numbers and discuss what disrupted traveller's plans the most. From travel scams to traveller mistakes, we cover what impacted leisure and...

The final part of our Safe and Sound Series is with Dr Luke Banks, Regional Chief Medical Officer - EMEA for World Travel Protection (WTP). In this episode, we cover the importance of planning for the 'what ifs' when travelling. From where to go through to who to call - having a plan ahead of an incident is a critical component to managing a situation. Dr Banks also covers complex evacuations as w...

Part 2 of 3 in the Safe and Sound Series is with Dr Neil Slabbert, Regional Chief Medical Officer - Asia Pacific for World Travel Protection (WTP). In this episode, we cover three ways to coordinate a return flight home for unwell travellers. The last one even surprises many doctors! Dr Slabbert also covers frequent medical risks and common challenges when coordinating care in the Asia Pacific reg...

Part 1 of 3 in the Safe and Sound Series is with Dr Joel Lockwood, Regional Chief Medical Officer - Americas for World Travel Protection (WTP). In this episode we discuss multiple healthcare best practice frameworks that have inspired WTP's medical assistance model. From senior doctors continuing to work in hospitals to creating a collaborative environment for "hallway talks" and structuring shift...

Despite the recent WHO announcement to downgrade the global emergency status, the impacts of Covid-19 on travel persists, particularly as we enter the bustling summer season. In this episode, Regional Security Director, Kate Fitzpatrick, and Operations Manager, Declan McDermott, delve into the intricacies of summer travel in 2023, addressing challenges faced by both leisure and business travellers...

Corporate espionage is a growing threat that can have devastating consequences for businesses of all sizes. In this episode, we're joined by Paul Trotter, intelligence lead at World Travel Protection. We explore what corporate espionage is, how prevalent it is in today's business landscape, and the common tactics used against organisations and travellers. We also discuss how companies can protect...

Join us for this episode of NAVIGATE as we delve into the world of provider networks and travel risk management with Alerah Turner. Alerah is the newly appointed COO of World Travel Protection and brings with her over seven years of experience as the Director of Global Provider Networks. Alerah shares her insights on a range of topics related to provider networks, including what they are, why they...

In honour of Sydney WorldPride, this episode focuses on travel safety within the LGBTQIA+ community. With 70 countries in the world today still criminalising consensual same sex conduct, it's critical LGBTQIA+ travellers - and their travel companions - are aware of their personal risk profile and how it could influence their safety. Our host Frank Harrison is joined by Sydney WorldPride’s Pride an...

Can aviation become the most sustainable mode of transportation? Listen to this episode to learn why aviation decarbonisation expert Dr Alejandro Block thinks so. Dr Block also covers Net Zero vs True Zero, how the industry is planning to meet their Net Zero goal by 2050, the dangers of greenwashing, and more. Learn more about your ad choices. Visit megaphone.fm/adchoices

With the FIFA World Cup hosted in Doha, Qatar right around the corner, fans - as well as business travellers - need to prepare themselves for the impact these games will have on the Gulf state. We sit down with Andy James who has more than 10 years' experience living and working in Qatar to discuss the culture and myths travellers need to be aware of before arriving in Qatar. In this episode we co...

The Safe Travel Series focuses on popular business and leisure travel destinations. In this episode, we're joined by travel experts with 50+ years of combined experience living in working in Mexico. They discuss several types of kidnapping - and how likely you are to experience them. They also cover tips on traveling safely, understanding cultural nuances, and listening to locals for up-to-date in...

August is a massive travel month around the world - so in this episode we sit down with Travelex Insurance to discuss current travel trends. With policy counts reaching 2019 figures, we hear how traveller sentiment is shifting, how Travelex is responding to new market demands, and what fine print to read around insurance coverage. We also hear from WTP's Regional Security Director Frank Harrison a...

We interview Kate MacEachern from The Canada Way in Part 2 of our series on firsthand experiences in Ukraine. As a veteran and medical first responder, Kate went to Poland to help. She intended to fight on the frontlines, but quickly realised there was another way to make an impact. Listen to this episode to learn how to fight 'the Canada way' and about the courageous behind-the-scenes support thi...

GM Risk Group deployed teams across Ukraine in January and continue to support clients on the ground today. In this episode, we hear about their experiences keeping clients safe as the conflict escalated into an invasion, the number one mistake people make in high risk situations, and top recommendations for people heading into conflict zones. Our guest, Liam Ryan, is the CEO of GM Risk Group, a s...

Travellers face a variety of risks on their trip due to their personal risk profile, their destination, and the activities conducted during the trip. On top of that, the environmental risks can change at a daily - and hourly - rate. Joining us to talk about seven different types of risks that travellers need to monitor is Manu Scansani from Riskline, a world-class travel risk intelligence company....

What if you could avoid risky or dangerous situations while traveling? In this episode, we discuss how the development of new technology is reshaping the Travel Risk Management industry to more proactively avoid risk. We hear from leading industry experts as they share where the travel industry's been and where it's heading. Listen to the end as Jason Scott, from leading critical event management...

With travel picking up, we interviewed security risk management expert, Molly Sweeney, to understand the most common mistakes travellers make when it comes to their safety. Have you made any of them? Listen to learn the different misconceptions made by business and leisure travellers when it comes to research and preparation. At the end of the episode, Molly and host Paul Trotter discuss the impor...

In this episode we hear one woman's story of living in Afghanistan when the Taliban returned to Kabul in August 2021. Conflict and international development expert Jill Kornetsky had lived in Afghanistan for seven years and found herself faced with a tough decision to stay or leave - and a closing window of opportunity to make that choice. Listen to this episode to hear the incredible story of how...

To finish our Mile High Medicine series, this special episode features one traveller's first-hand experience being medically evacuated off the Matterhorn mountain after an intense climbing fall. Adventure enthusiast Chris Shirley shares the complexity of an international evacuation - especially during a pandemic - and what it's like to activate your crisis plan in an emergency. If you travel to re...

Part 2 of our Mile High Medicine series focuses on travellers being fit to fly. Guest host Will McAleer, President of World Travel Protection (WTP) - Canada, is joined by evacuation experts Dr Joel Lockwood, Chief Medical Officer - Americas for WTP, and Graham Williamson, CEO for LIFESUPPORT Air Medical Services. They cover what it means to be 'fit to fly' from the perspective of travellers, airli...

"Is there a doctor onboard?" The famous question heard overhead when there's an incident or medical emergency on a plane. In this episode, we interview Chief Medical Advisor for Flightcare Global, Dr Simon May, and Regional Chief Medical Officer - Asia Pacific for World Travel Protection, Dr Neil Slabbert. They share with us what medical equipment is onboard aircrafts, what training and support ai...

International travel programs have become a popular component of university education, but are they important? Students have continued their studies throughout the pandemic without them. Now that borders are opening up, will travel programs resume? In this episode, we learn the value of study programs with adult learning expert, Dr Andrea Reid. We also hear from the Travel Manager of Queensland Un...

Season 2 of NAVIGATE kicks off with an episode focused on worldwide travel insurance. To some, insurance is a vital first step in planning a trip. For others, it's an afterthought at best. Cover-More Travel Insurance's Steven Webster joins host Rodger Cook to share his expert insights on who buys insurance and why, and when is the best time to purchase a travel insurance policy. We also hear from...

This is the second half of our interview with AMREF Flying Doctors. We are joined by Stephen Ombuya, Chief Commercial Officer, and Jane Munyua, Medical Assistance Manager. They cover what a day in the life of AMREF Flying Doctors looks like as well as what organisations need to consider before deploying staff to Central and Eastern Africa. They also share how COVID-19 challenged them to adapt thei...