InsideDT: The Inside Digital Transformation Podcast

In this episode, I’m speaking with François Candelon, Global Director of the Boston Consulting Group’s Henderson Institute about how organizations can adopt generative ai, where to use it and what to expect when they do. AI is everywhere today but it is mainly used to carry out a very narrow set of tasks. Gen AI is different. It is interactive, can be programmed using the human voice and can be us...

In this episode, I’m speaking with Dan Diasio, EY’s global AI consulting leader, about how to overcome the trust issue that has take over the AI conversation. Until ChatGPT hit the scene in Nov. of 2022, AI wasn’t something most people realized was hard at work sifting through their data, providing voice assistants on their phones, or helping businesspeople make critical decisions that affected th...

Today, I’m speaking with Scott Mager, chief marketing officer for Deloitte U.S. about the impact Gen AI is having and will have on marketing. Because it is so useful even its current form, Gen AI is already being widely adopted in marketing department of every size and stripe to create content, iterate ideas, and even create the outlines of strategic marketing campaigns from scratch. The use of th...

In today’s episode I’m talking with Joseph Lo, Head of Enterprise Platforms at Broadridge, about how today’s AI, that is based on foundation and large language models, differs from the point-solution AI that is embedded in so many business systems today. Today, we can interact with a machine in a way that is almost human. What started out as a very interesting parlor trick in ChatGPT is about to t...

In this episode, I’m speaking with Rajat Kohli, a partner in the digital transformation consulting practice of Zinnov, about the impact emerging technologies such as AI and cloud will drive growth and profits at SMBs, not just by automating more processes and cutting costs but by freeing up the strategic brain power of its employees. To reap these rewards, SMBs will need to change how they look at...

In today's episode, I’m speaking with Dr. Rahul Shah an Orthopedic Spine & Neck Surgeon and a partner with Premier Orthopaedic Associates in New Jersey, about how patients, doctors, and the medical profession writ large can benefit from generative AI. Just using chat G P T today in its current form, for example, can help shorten the time it takes for doctors to really understand what patie...

In today’s episode, I’m speaking with Theresa Lanowitz, Head of Cybersecurity Evangelism at AT&T Business, about the ever expanding compute edge. The edge is evolving rapidly and most organization are actively embracing the business opportunities it brings. But it is complex so securing it is more important than ever. Thankfully security is a board room imperative today so CXOs have the mandat...

Today I’m speaking with Claudia Contreras, Executive Director of Global Sustainability Services at the computer giant Lenovo about how business leaders can implement sustainable digital transformation. Sustainability is key to ensuring a future in which all of our children have the same shot at achieving their full potential as we did. If we continue on our current path of unrestrained and unrelen...

In today’s episode I’m speaking with Lawrence Gasman, the founder and President of Inside Quantum Technology, about the current state of quantum computers, why they are so powerful and how, when combined with other technologies such as AI,  they will begin to solve real world problems that one day could have major impacts on everything from medical research to the materials that make up our everyd...

In this episode, I'm speaking with Amaresh Tripathy, Genpact's strategic advisor for Data and Analytics, about the central role that data plays in digital transformation today. In the early days, digital transformation was all about automating paper processes. Today most organizations are well beyond that phase. They are now looking at how to turn digital technologies into business advanta...

In this episode, I’m speaking with John Engates, Field Chief Technology Officer at the content delivery network and cyber security provider Cloudflare, the impact AI will have the ability of the good guys to secure an ever-increasing and porous network perimeter as well as how the bad guys are using AI tools such as voice spoofing and deepfakes combined with refined social engineering attacks to b...

In this episode, I’m speaking with Tom Paider Vice President of Digital Workplace Technology at the insurance giant Nationwide about how they are using digital technologies to create extraordinary experiences for the company’s 30,000 employees.   Post covid, 50% of Nationwide’s employees work from anywhere so the company transformed its personal tech department into the multidisciplinary office of...

In this episode, I’m speaking with BMC Software CTO, Ram Chakravarti, about the changes IT organizations must undertake to successfully execute digital transformation today. Ram stresses the importance of collaboration between IT and the business since successful business outcomes today are shared affairs. He also highlights the need for speed and agility to get new and improved products and servi...

In today’s episode, I’m dissecting the multicloud with the help of John Roese, Global CTO at Dell Technologies. After 15 years of rapid adoption, most companies today have multiple clouds. What they don’t have is true multicloud. Rose and I talk about how companies are rethinking cloud and IT services holistically to better understand how, collectively, multiple clouds can be turned into a multicl...

In this episode, I’m speaking with Beth Johnson, chief experience officer (CXO) of Citizens Bank, a $223B regional bank headquartered in Rhode Island, about how they are leveraging digital transformation as their go-to-market strategy. Digital technologies provide the backbone of how they interact with customers across 14 states. On they back end, like most banks, they are leaning heavily on digit...

In this episode, I’m speaking with PwC's Cloud & Digital Lead Cenk Ozdemir, about cloud ROI—how it has changed from the early days of cost mitigation to a central pillar in how organizations enable new business models while streamlining business processes and speeding time-to-value for new products and services. But, to get the most ROI from your cloud strategy, you have to go back to basi...

In this episode, I’m speaking with Guarav Sharma and Laila Kakar about how they used AI and app rationalization (10 ERPs into just one) to transform the procurement function of Africa’s MTN Group, a $12B telco, from a cost center to a profit center. To solve the many challenges they faced, MTN developed: An AI-powered chatbot that stays informed by observing a variety of company data streams Robot...

"We can improve our IT stuff as much as we possibly want but if it doesn’t  somehow translate into some business gain then we’re really just wasting time and money.” – Carlos Casanova In today’s episode, I'm speaking with Forrester analyst Carlos Casanova about AIOps: What it is, who's using it and how it's being deployed to help businesses run more efficiently and effectively by...

“These are the emergent next wave of game changing technologies we need to pay attention to.” - Mike Fulton In this episode, I'm speaking with Mike Fulton, SVP and CIO at Vernovis, about the next wave of digital technologies that CIOs need to be thinking about today. These are the so-called DARQ technologies: distributed ledgers, AI, extended reality, and quantum computing. Because all of thes...

In this episode, I’m speaking with Gamma Force Founder and CEO, Warner Moore about how to effectively manage cyber risk when resources are limited. All organizations are resource constrained when it comes to cyber. No can afford to keep throwing money at such a massive problem. Warner and I discuss how everyone can make better use of their cyber security resources: How do you get the biggest bang...

In today’s episode I’m speaking with Scott Gerlach, chief security officer and Co-Founder of the cyber security firm StackHawk, about shifting cyber security left, the practice of moving the responsibility for ensuring secure applications out of production and closer to the developers actually creating the code. Shifting left helps repair the broken cyber security feedback loop between software de...

In this episode, I’m speaking with Ulf Persson, the CEO of the intelligent document processing company ABBYY, about what it takes to lead digital transformation from the top down. Digital transformation today involves the bottom-up adoption of scalable new technologies, but it also requires top-down leadership to ensure that the technologies being introduced will integrate properly with existing s...

In today’s episode I'm speaking with Tal Morgenstern, chief strategy officer and co-founder of Vulcan Cyber, about DevSecOps -- what it is, and how it's being used today to improve application security. We get into the complexities that are driving the need for placing security at the center of the software development process. We also explore some of the best practices and tools developer...

In today's episode, I’m speaking with Ilona Simpson, Netskope’s CIO for EMEA about the changing nature of the modern CIO. In most organizations, CIOs today find themselves in the boardroom and on the front lines of emerging technology.   They are can no longer be just business-first technologists. They have to become master storytellers who’s main focus is ensuring that technology is used to m...

In today’s episode, I’m speaking with Alan Brill, Senior Managing Director in Kroll’s Cyber Risk Practice and an adjunct professor at Texas A&M School of Law. Alan was also part of the coding team that sent Apollo 11 astronauts to the moon. Also on the call is John Bennett, Global Head of Government Affairs in Kroll’s Cyber Risk Practice, and a former Assistant Director of the FBI. Today we’re...