ht+a's Podcast

Four generations can sit in the same meeting and walk away with four completely different interpretations of what “clear”, “urgent”, and “good work” mean. We dig into how multigenerational teams actually function, why generational diversity can be a catalyst for innovation, and where it commonly breaks down through miscommunication, mismatched feedback, and quiet age based assumptions.  We start b...

Your workday does not have to be a jumble of lost files, messy permissions, noisy inbox threads, and meetings that start five minutes late. We take you through a full Google Workspace skills tour that turns the toolkit into one connected system, so you can store work once, find it fast, and collaborate without confusion. We start with Google Drive and the habits that keep teams sane: copying and r...

Messy books do not just waste time, they hide the real story of your business. We take a practical, step-by-step run through modern bookkeeping, starting with the basics of recording and organising transactions so your numbers are accurate, timely, and genuinely useful for decision making. We talk through the difference between bookkeeping and accounting, then build the core framework: the account...

One wrong click can turn a calm workday into a scramble, especially when the missing notes are the ones you cannot afford to lose. We walk through OneNote 2024 note security with practical, click-by-click steps to keep your notebooks safe, recoverable, and shareable without panic. If you use OneNote for project notes, meeting minutes, HR documentation, client records, or personal planning, this is...

Your inbox is not meant to be a second job, yet most of us treat it like one. We walk through Microsoft Outlook 2024 as a full email management and productivity platform, showing how to turn everyday friction (missed replies, messy threads, forgotten follow-ups) into a workflow you can actually maintain. If Outlook feels overwhelming, it’s usually not because it’s complicated, it’s because it’s no...

Your document can look “done” and still be fragile: hard to navigate, easy to break, and painful to collaborate on. We tackle Microsoft Word 2024 from the ground up as a practical workflow, so you can move faster while keeping your formatting, layout, and version control intact. We start with what changes your day immediately: the Word 2024 interface, the home screen, the navigation pane, and how...

If PowerPoint still feels like a never-ending cycle of nudging text boxes, mismatched fonts, and last-minute panic, this walkthrough of PowerPoint 2024 is built for you. We start with the essentials that remove friction straight away: what the refreshed workspace looks like, how the Ribbon is organised, why the search bar is your fastest shortcut, and how to use the slide pane and notes pane to st...

One messy workbook can cost you hours and still leave you unsure whether the numbers are right. We walk through Microsoft Excel 2024 with a single goal: help you move from “spreadsheet survival” to calm, repeatable workflows that produce clean data, clear insights, and reports you can share with confidence. We start with the essentials that make everything else easier: understanding the Excel inte...

We break down what the upcoming ISO 9001 and ISO 14001 revisions signal, why the change is more evolution than revolution, and where auditors will push harder on existing requirements.  We map the practical impact on leadership, process owners, internal audits, KPIs, sustainability, resilience, and business continuity so you can start preparing now: The real emphasis behind the revisions focuses o...

What if the way we manage processes could redefine the very fabric of an organization's culture? Join Tarryn Jordaan and Hans Trunkenpolz , founder of ht+a , as we unravel the transformative power of process ownership in aligning internal processes with the ever-evolving external landscape. Let's challenge the traditional notion that quality management is solely a department's respo...

Can mistakes really be your greatest learning tool? Discover how slip-ups can become stepping stones in your quest for remote work mastery. Join us for an enlightening journey into the world of telework and telecommuting, where we uncover essential skills and strategies for thriving in a remote work environment. Through Jason and Stacey's experience, we'll highlight the crucial traits ev...

What if the key to unlocking your full potential lies in conquering procrastination and mastering goal setting? Welcome to our latest episode, where we unveil powerful strategies to transform your productivity and achieve your dreams. You’ll hear compelling stories like Carl's journey through a daunting departmental audit and Katie's creative approach to turning chores into fun quests. B...

Unlock the secrets to a more mindful and productive life! Imagine navigating ethical dilemmas at work with confidence, managing stress through practical exercise routines, and setting goals you actually achieve. That's the journey we're embarking on in our latest episode, where we break down the concept of the self into its physical, emotional, mental, and spiritual dimensions. You'...

Have you ever wondered what makes life coaching distinct from traditional mental health professions like therapy or psychiatry? Join us as we unveil the unique world of life coaching, a transformative journey dedicated to helping individuals achieve both personal and professional milestones. Meet Jenny, whose struggle with work-life balance illustrates the pivotal role a life coach can play in org...

Is financial stress taking a toll on your well-being and relationships? Join us on a transformative journey as we navigate the often-overwhelming world of personal finance and budgeting. We begin by addressing the daunting challenges many face, such as debt and the anxiety it induces, and paint a vivid picture of how budgeting can serve as a crucial roadmap to achieving financial freedom. Through...

Can workplace anxiety really hinder your career progress? Discover the untold stories of Angela, Bobby, Matthew, and others as we uncover the hidden impact of anxiety disorders in professional settings. From social anxiety to panic attacks, we discuss how these mental health challenges manifest at work and the steps you can take to manage them effectively. Understand the different types of anxiety...

Can you truly transform your productivity and make the most of each day? Discover how structured goal setting and effective project management can lead to success both professionally and personally in our latest episode. We kick off by breaking down the concept of SMART goals—Specific, Measurable, Achievable, Relevant, and Timed—along with the three Ps of goal setting: Positive, Personal, and Poss...

What if you could transform public speaking from your greatest fear into your most powerful skill? Join us in our latest episode of the Public Speaking Workshop as we promise to equip you with the strategies needed to boost your confidence and career through mastery of public speaking. We dive into the nitty-gritty of crafting engaging content and delivering it with impact, ensuring you stand out...

Can you imagine transforming your personal and professional relationships simply by understanding the essence of social intelligence? This episode promises to uncover the intricacies of social awareness, starting with the critical role self-awareness plays in affecting others. We share practical techniques to prevent self-deception and highlight the importance of seeking constructive feedback, as...

Have you ever wondered how blending different cultures, skills, and backgrounds can improve team outcomes? We promise that by mastering the essentials of open communication, respectful collaboration, and best practices, you'll be able to navigate the complexities of social learning in various settings, from continuing education to workplace training and beyond. Learn how to manage difficult p...

Ever wondered why some stress is actually good for you? Learn how to balance positive and negative stress in our latest episode of the Stress Management Workshop. We introduce the AAA approach—Alter, Avoid, Accept—designed to help you manage stress in any situation effectively. Through the relatable story of Jim and Lily, you'll discover practical steps to handle workplace stress while incorp...

What if mastering the cognitive domain could transform your approach to adult education? Join us as we explore the innovative strategies behind Bloom's Taxonomy and its three domains: cognitive, affective, and psychomotor. We’ll unpack how educators can guide students from basic knowledge recall to higher-order thinking skills, sharing inspiring stories from educators like Elizabeth, John, an...

What if mastering physical actions and skills could be the gateway to unlocking comprehensive learning objectives? Join us in this episode as we promise to reveal how Bloom's Taxonomy isn't just about cognitive prowess but also about harnessing the power of the psychomotor domain. We explore its historical evolution and the interplay between cognitive, affective, and psychomotor domains,...

What if you could finally conquer the distractions that plague your workday and unlock unparalleled productivity? In our latest podcast episode, we promise to equip you with the tools to master attention management and transform your workplace dynamics. We'll introduce you to the four zones of attention—intentional, responsive, interrupted, and unproductive—through the inspiring story of Jess...

Can you imagine transforming your greatest frustrations into opportunities for growth? In this enlightening episode, we promise to equip you with the tools to understand and manage your anger more effectively. We start by breaking down the phases of anger—trigger, escalation, crisis, recovery, and depression—to provide you with a foundational understanding of this powerful emotion. Learn how timel...