Hospitable Hosts

This Hospitable Town Hall focused on the launch of Hospitable Protect, a new product offering guest damage insurance for short-term rental properties. The team explained that the product addresses the challenges hosts face, with insurance costs increasing 46% over five years, while offering a simple claims process directly within the Hospitable platform without requiring guest communication. Addit...

On this episode of the Hospitable Hosts podcast, we have a repeat guest - Sean Wilkinson, Co-Founder of Hostshare. Sean explains how Hostshare has evolved from filling last-minute vacancies into a way for hosts to exchange unused nights for travel stays planned up to six months ahead. We also discuss Hostshare’s integration with Hospitable and customer offer, safeguards for hosts, growth prioritie...

This is Hospitable's 10th anniversary Town Hall meeting, where the company celebrated a decade of growth. The team also shared important industry and product updates: Vrbo's commission increase, new Airbnb house rules and contract requirements, the introduction of temporary guest phone numbers to combat phishing, and more.

On this episode of the Hospitable Hosts podcast, our guest is Ben Levy, Co-Founder and CEO of Localbird. Ben shares how their platform transforms the vacation rental experience by integrating seamless booking of local experiences, leveraging AI and human support, and scaling through strategic vendor vetting and automation. For more information, visit https://localbird.io/ Timestamps: 0:00 - Introd...

At this Hospitable Town Hall, the team presented a major update to the Tasks app, introducing a voice-to-inventory reporting system for cleaners and a reimbursement workflow for restocking supplies via credit card. They also covered Booking.com updates, including a revamped account connection process, a new listing discount, improved Request to Book reminders, and other product updates.

On this episode of the Hospitable Hosts podcast, we are joined by our partner Chekin, an automated guest check-in platform, and Manuel Vicente, Founder of DenverStays.co and a short-term rental host. Manuel shares his journey managing short-term rentals in Denver, as well as across the US and Europe, highlighting how automation and compliance tools like Hospitable and Chekin have transformed his o...

At this Hospitable Town Hall, the team covered several key updates, including the new bank account matching feature for owners that connects existing bank accounts to owner profiles for easier payout management, Vrbo's planned pricing changes effective October 29th that will consolidate fees to 12% for both partner and legacy connections, and improvements to the Task app including backup teammate...

On this episode of the Hospitable Hosts podcast, we sat down with Ashley Hagel, the Customer Success Manager at Clearing. We discuss when property managers should move from spreadsheets to dedicated trust accounting software, the importance of compliance, and how automation can streamline financial reporting. For more information, go to: https://www.getclearing.co/ Timestamps: 0:00 - Introduction...

On this Hospitable Town Hall, the team announced the launch of Split Payouts, a new feature that allows property managers to automatically split payments with property owners on Direct Premium and Vrbo Partner Connection reservations. The team explained the history and technical foundation that made this feature possible, including Hospitable's role as a merchant of record and its tax remittance c...

This is a slightly different episode of the Hospitable Hosts podcast, where we delved into a very important topic: short-term rental advocacy. Our guests are representatives from the Right to Rent Collaborative, Florida Alliance for Vacation Rentals, and Colorado Short-Term Rental Association. We explore the often overlooked, yet vital role of advocacy organizations in shaping the future of short-...

At this Hospitable Town Hall, the team provided updates on the Task App, announcing its expansion to Portuguese language support. Hospitable shared updates on the Owner Portal, including new controls for sharing private guest feedback with owners, and the new Home Dashboard.

In this episode of the Hospitable Hosts podcast, our guest is Eli Stoughton, the owner of Lahaina Studio. Eli shares his extensive experience in short-term rentals, lessons learned from wildfire impacts, and how AI and multi-channel strategies are shaping his business. Discover practical insights on insurance, platform diversification, and leveraging AI tools like Hospitable MCP. For more informat...

At this Hospitable Town Hall, the team introduced the new Home Dashboard, which prioritizes critical issues, daily operations, and growth opportunities for hosts. Hospitable explained how the dashboard now surfaces urgent alerts, highlights exceptions in check-ins, checkouts, and tasks, and recommends relevant features based on account data. The session also covered other product updates, includin...

In this episode of the Hospitable Hosts podcast, our guest is Paul Buonopane, COO at Stay. We explore how Stay is revolutionizing direct bookings for vacation rental owners and managers. Paul shares insights on building trust, integrating with Hospitable, and strategies to diversify booking channels for resilience. For more information, visit: https://staywithstay.com/ Timestamps: 0:00 - Introduct...

At this Hospitable Town Hall, the team discussed updates on VRBO partner connection, Task App improvements, smart thermostats, new integrations, and more.

In this episode of the Hospitable Hosts podcast, our guest is Sam Thrash, Head of Partnerships and Client Success at Ownwell. Sam explains how property owners, especially short-term rental hosts, can reduce their property tax bills through appeals and understanding assessments. Discover practical tips, common misconceptions, and how Ownwell simplifies the process. Go to http://ownwell.com/partner/...

In this Hospitable Town Hall, the team presented data on the success of early check-in and late check-out upsells, which generated significant additional revenue for hosts. They also announced the launch of the Nest thermostat integration, demonstrated improvements to the Tasks app, provided updates on the Vrbo partner connection, and more.

In this episode of the Hospitable Hosts podcast, we talk with Andrea Jordan from Stays Optimized . Andrea shares her journey into property management and the development of PropertyIQ, a decision engine and underwriting platform for short-term rentals that leverages MCP. Discover how Andrea's insights can help hosts and property managers improve performance and make data-driven decisions. To learn...

On this Hospitable Town Hall, the team provided company updates and product announcements. They presented updates on the Task app, discussed progress on the Vrbo integration, announced improvements to owner payouts, and more. Several key updates were shared about Airbnb changes, including the retirement of split fees and the introduction of a new top-rated guest discount.

On this episode of the Hospitabe Hosts podcast, our guest is Zander Kempf, Founder and CEO at Clear Summit Investments . Zander is a seasoned real estate developer with experience in both residential and commercial projects. He has developed and asset-managed high-rise hotels, affordable housing, and industrial subdivisions. We discuss the booming outdoor hospitality industry, including glamping r...

In this Hospitable Town Hall, the team provided product updates and answered user questions. The updates included significant success with the Vrbo Partner Connection launch, new features for the Hospitable Tasks app, trip insurance improvements, and more.

On this episode of the Hospitable Hosts podcast, our guest is Christopher John, a Hospitable Host. Christopher shares his journey from real estate investing to successful short-term rentals in Seattle, including strategies for pricing, guest experience, and leveraging technology during major events like the FIFA World Cup. Timestamps: 0:10 - Introduction 2:30 - Starting out with short-term rentals...

On this Hospitable Town Hall, the company launched their new Vrbo Partner Connection. It's built on Vrbo's latest APIs and offers self-serve onboarding, faster connection speeds, and better reliability compared to the previous legacy connection used by most hosts. The integration is available across 44 countries on day one, including the United States, Europe, Mexico, Brazil, and Asia Pacific regi...

On this episode of the Hospitable Hosts podcast, our guest is Jonathan Sukhia, CEO of Topkey . Jonathan shares insights on expense management, trust accounting, and financial automation for short-term rental operators. Discover how to streamline your financial processes, avoid common pitfalls, and scale your business effectively. Timestamps: 0:00 - Introduction 1:50 - Why Topkey was created 7:53 -...

This Hospitable Town Hall covered various product updates, including the launch of Optimize for Airbnb, updates to the MCP (AI integration) server, recent improvements to app performance, particularly in inbox load times, Vrbo official integration, and more.