EI at Work

Signs you need to improve psychological safety in your workplace. Want workplace psychological safety? You need emotional intelligence . In the face of continuing change, COVID disruption stress and high levels of burn out, people are in desperate need of psychological safety in the workplace, and ready and willing to change jobs to find it. But how can you tell if your workplace needs to work on...

As we enter 2022, we face a new world of work. Virtual teams and flexible arrangements are here to stay, and the lines between our professional and personal lives are more blurred than ever.  With all this change and uncertainty about what’s next, being in touch with the emotions of ourselves and others is critical. The issue? Some of society’s core ideas about managing, perceivin...

Everyone wants to know more about emotional intelligence , and for good reason. EI has been listed by the World Economic Forum as a top 10 required job skill for now and the future. It’s been proven to increase workplace productivity, performance, customer loyalty, job satisfaction, stress and more. Learn more on this special episode of EI at Work. World leading EI expert and CEO of Genos In...

Educator, mentor, counsellor, motivator, mediator, and even friend. On any given day, school teachers and leaders wear many hats to fulfil the demands of their profession. However, with these different roles comes the toll of highly charged emotional labour. QELi is one organisation that has recognised the importance of growing emotionally intelligent behaviours in school teachers and leaders. Lea...

Helping people change is a big part of any manager or leader’s job. The development of your team and colleagues is critical to business outcomes. It’s also key to their lifelong learning and growth. Coaching is most typically approached from a lens of compliance, that is, with set ideas of how people need to act or change. While the best of intentions may drive this style, trying to &l...

We’re introduced to a pharmaceutical startup that harnessed the power of EI to cultivate a successful organisational culture – from the get-go. Newly formed from its major pharmaceutical parent, the startup was on a mission to establish patient-centric vision and improve ways of working. Over 18 months, they worked with Genos to implement an EI program that helped them transform workpl...

NBA team Phoenix Suns has reached the Playoffs for the first time in 11 years and according to the team's Senior Vice President of Basketball Operations, it's thanks to emotional intelligence at a coaching level. Jeff Bower joins EI at Work co-hosts Marie El Daghl and Genos International CEO, Dr Ben Palmer , to discuss: The role emotional intelligence played in leading the Phoenix Suns to their fi...

Can a leopard change its spots? The bad behaviour of leaders has come into the spotlight over the last year and many commentators have called out a clear deficit of Emotional Intelligence in positions of power. From the US, where the world became obsessed with Former US President, Donald Trump to Australia, where a Federal Minister who was bullying women online was ordered to take empathy training...

Campbell McGlynn , Executive GM People & Culture, at leading aged care provider IRT Group reveals the immense emotional labour of the aged care industry, and how in just 6 months emotional intelligence has already made a mark. The Aged Care sector is responsible for the care of over 1.3 million Australians. However, there has been growing concern and widespread reporting on inadequate quality...

“He needs more empathy”, “my boss is making me anxious”, “be careful what you say to her”. Heard it all before? Whether you realise it or not, all this and more is to do with Emotional Intelligence. It’s a game-changing skill that can transform businesses and lives. On EI at work, we’ll be sharing real stories, results and business insights on the po...