Code the State

Why do citizens avoid using digital services that governments invest millions in? In this new episode of Code the State, we explore trust, communication, and the implementation of digital public services - and why even well-designed platforms can struggle to gain adoption. Guests: Nicole Greene - GovTech communications strategist and Digital Public Infrastructure (DPI) advisor. Alana Maria Ali - D...

Are governments ready to use AI in real public services? In this episode, we discuss how AI can transform the way citizens interact with public institutions, why strong digital infrastructure matters, and how governments are moving from simple chatbots to more proactive, agentic services. We also explore the risks, limits, and practical challenges of using AI in the public sector — from trust and...

In this episode, we explore how internet governance really works, who stands behind decisions on safety, access, and regulation — and why access to the internet does not equal equality. Guests of the episode: 🔹 Dr. Ibiso Kingsley-George — internet governance and digital policy expert, mentor at the Women in GovTech Challenge 🔹 Amina Ramallan — cybersecurity and internet governance professional,...

In this episode, Tuntufye Mwamlimina Ntaukira, Digital Governance Analyst at United Nations Development Programme (Malawi), and Oleksandr Iefremov, CEO of Kitsoft, discuss how digital public services are built in practice — from idea to prototype and real-world impact — what happens behind the scenes of the Women in GovTech Challenge, why strong GovTech solutions often fail, and what it actually t...

What separates countries that succeed in digital government transformation from those that don't? In this episode, Oleksandr Iefremov, CEO of Kitsoft, and Daniel Korski — one of the key pioneers of GovTech in Europe, former advisor to UK Prime Minister David Cameron discuss how Diia built trust in a country where trust in government has never been high, why Europe is divided between vanguards...