Built, Wired & Secured

Many modern buildings quietly host networks that facilities and IT never approved: contractor Wi‑Fi for commissioning, tenant IoT meshes, vendor‑managed sensors, and rogue access points. These 'shadow networks' cause RF interference, create unmanaged attack surface, complicate troubleshooting, and extend mean time to repair. In this episode Alex Morgan talks with Michael Harrington to map where un...

Many property teams live in reactive vendor loops—late-night call trees, rotating contractors, and tenants frustrated by repeat outages. This 10‑minute case‑study interview opens with a human 2am alarm vignette and moves into a tightly scoped conversation with Michael Harrington (senior property manager) and an operations lead who built a lean on‑site tech ops function. We surface measurable outco...

Procurement decisions can lock operations into costly rip-and-replace cycles. This episode opens with a tense, audio-first cold open: a frustrated operator clicks a locked “export” button, the UI clicks, then a subtle alarm tone underscores the risk. Host Alex Morgan interviews Michael Harrington (senior property manager), an independent systems integrator, and a procurement practitioner to delive...

The episode opens with an anonymized, cinematic vignette: a newly instrumented floor reduces HVAC complaints but sparks occupant unease—after simple policy and communication changes the same property saw complaints drop by roughly 40%. Host Alex is joined by a senior property manager and a privacy/analytics engineer to translate that story into concrete steps any team can apply. The conversation s...

Physical connectivity decisions—where fiber enters a campus, how risers are routed, how tenant demarcation is handled—are quietly critical and stubbornly long-lived. This episode opens with a short, anonymized scene where a single construction cut severed a building’s only service entry and brought tenants to a standstill, then translates that failure into an actionable framework owners, FMs, and...

We follow a tight through-line: two neighboring tenant floors experience the same outage but diverge after different power decisions. An anonymized micro-case compares outcomes one floor endured ~4 hours of downtime with lost services and tenant disruption; the other reduced downtime to under 30 minutes after modest UPS sizing, clear ownership boundaries, and a documented testing cadence. Early in...