At Work with The Ready

2024 felt like a bit of a rollercoaster—and while we’re ready to close the book on this year, we wouldn’t be first-class org designers if we passed up the chance to hold a retrospective. Add in the fact that this is Rodney’s 200th episode and BNW + AWWTR have crossed the one million download milestone, and a little celebration feels like the right thing. In today’s episode, Rodney and Sam reflect...

Rebroadcast note: We're hard at work recording a brand new miniseries for January, so this week we're resharing one this episode from our Future of HR miniseries. As we've worked with companies over the last year to reimagine their HR departments, we've seen this episode's ideas and lessons about evolving the HRBP even more important in practice. So take a listen with some fresh ears, and we'll se...

It’s mailbag time! And while we know we said this last time, we really mean it that this was probably the hardest group of questions we’ve dealt with on the show yet! Rodney and Sam get out their thinking caps and answer some questions from listeners like you about non-traditional organizational leadership, workplace dynamics around project capacity planning, and more. Questions tackled: Are great...

There are plenty of organizations that say they want to be “customer-focused”—but in practice? It’s easy to fall back on leader-driven opinions and assumptions about what customers really want. That’s especially true in big companies with entrenched processes and hierarchies that prioritize internal agendas. In those environments, staying aligned with customer needs can be an uphill battle—and org...

If you’ve been on LinkedIn this past month, you’ve likely seen at least one post (or more than you’d care to) about “founder mode.” Presented as a counter to “manager mode” (meant to represent highly bureaucratic leadership rife with micromanaging and delegation), “founder mode” is all about championing the pioneering, hands-on behaviors of startup founders scaled to organizations of any size. And...

Over the last nine years, The Ready has seen firsthand how organizations designed to be people positive (a.k.a. a foundational belief that people are eager to contribute and capable of change) outperform those that aren’t. Turns out when you treat people like adults, it boosts your team’s motivation, adaptability, and contribution. The only catch? Unlearning nearly everything traditional leadershi...

Psychological safety is a buzzy topic every company claims to want—but only a handful actually achieve. Sometimes, it’s misunderstood as being about “niceness” or “politeness”, but real psychological safety is deeper and more complex than that. It’s an ecosystem of behaviors that add up over time to impact how your team shows up day after day. Unfortunately, this misconception has a stranglehold o...

While exploring bad meetings a few episodes ago, Rodney and Sam hit on something that doesn’t often get a lot of air time: the power of good habits and the discipline to care about the small things. Because when we’re trying to change companies on an atomic level, it can feel like small potatoes to focus on check-in rounds, or writing Slack messages, or how we compose to-do lists. But you can’t ru...

No burying the lede this week: Employee engagement surveys are broken. We expect them to tell us everything about a workplace’s culture—but they often miss the mark, capturing just a sliver of what's going on and usually only symptoms instead of underlying causes. As leaders try to make sense of the data, there’s frequently a lot of smoke chasing, but nobody can tell where the fire is, or if there...

We talk a lot about the importance of emergence—of being more comfortable with being uncomfortable. However, it’s hard to practice what you preach… especially for a podcast with a tight schedule. Normally, when one of two hosts is out of commission, you don’t record. But when this recently happened to us, we asked “How might we?” and took a big ol’ step into the unknown. We’re glad we did, because...

It’s mailbag time! We’ve been diving into specific problem areas every episode—and turns out if you go deep, your audience will go even deeper. Listeners, the questions you send us are getting hard! The ones that feel extra complex and extra tangly? We take those to the airwaves to unravel them live and share our knowledge back with you. On today’s episode, Rodney and Sam tackle another batch of o...

Planning a corporate workshop or off-site often feels like making a burrito. So many options—and so many opinions on what should go in it. A presentation rodeo on the next quarter’s objectives? Absolutely. Time for a key initiative to get the spotlight in front of the C-suite? Yes, please. Extra scoops of mandatory team-building to strengthen your culture? Why not. Everyone likes fun, right? But w...

It’s an unspoken truth in most knowledge work that summer is a wasted season. From late May to early September, many teams face reduced numbers and it’s nearly impossible to spin up anything new. The director you need approval from? On a cruise. The graphic designer you need for that new marketing campaign? Camping with the kids. When people just aren’t around, it can sometimes be easier to keep t...

The world is changing faster than ever. But leadership teams seem a little… stagnant. Sure, there’s plenty of changeover as one CEO is replaced by another, or as new C-suite roles pop up, but the way leadership teams operate is largely unchanged from the 1950s. That model? It’s antithetical to the change that’s needed for the rest of an organization to become more adaptable and resilient. In this...

It seems everybody’s up in arms about meetings these days. “There’s too many! They ones we have suck! We have meetings to prepare for other meetings! They keep me from doing my actual job!” We get it, and we hear you. In fact, between BNW and our current show, we’ve devoted 9 episodes to meetings! What more could there be to say in a tenth? Turns out, a ton. There’s so much intertwined with modern...

In the nearly five years since launching this podcast, our inbox has received one type of question more than any other: “If I’m trying to change a system that just doesn’t want to change, how do I keep going? When should I admit defeat and leave?” As people who function as “professional resistance” in organizations all over the world, this questions always hits us hard—because change itself is har...

The RACI matrix (as well its cousins DACI, DARCI, etc.) aims to neatly categorize stakeholders into roles—who’s responsible, accountable, consulted, and informed for every decision your team makes. We spend a lot of time filling out those RACI boxes, because it’s supposed to give us order and predictability—a single source of truth for all future choices. We’re all about achieving real clarity, bu...

“Ask Us Anything” episodes were a Brave New Work tradition, and we knew they were going to live on in this next new chapter of the show. What we didn’t know was how much harder the questions would be this time around! Turns out, after nearly 200 shows our audience is pretty sharp and asking some very specific questions. On today’s episode of At Work With The Ready, Rodney Evans and Sam Spurlin loo...

For decades, traditional consulting (think “management” or “strategy” varieties now synonymous with the Big Three) has been a go-to move for organizations looking for a shake up. Need a bulletproof vision for the future or a new org restructuring that’ll win over the C-suite and shareholders? You can’t beat their analytical prowess, strategy design, and slick presentation. But too often clients wi...

For decades, face-to-face working has been the default way of working. Launching a new project; untangling an OS problem; updating a team on progress made in the last week—our classic go-to for all those different kinds of work is blocking off time on a calendar. When in doubt, just corral everybody into a room, real or virtual. But this “one-size-fits-all” approach is coming up short as work evol...

Every time something changes at work, someone’s bound to be upset. Digital transformations take resources from analog teams; restructuring a department can take authority from one group and give it to another; removing a step from a workflow can eliminate a role altogether. Any change, including those meant to make things better, will create winners and losers and that’s bound to kick up a hornet’...

Ask anyone about organizational silos and they’re bound to tell you they’re bad. When we run Tension and Practice exercises with clients, “We work in silos” often shows up as Tension No. 1 holding a team back. Yet like a moth to a flame, we keep gravitating toward them, building walls that are higher and more insurmountable than ever before. What gives? In this episode of At Work with The Ready, R...

You can’t throw a stone on LinkedIn without hitting at least one post about return-to-office policies. From CEOs to employees, from thought leaders to maybe even your mayor, everyone is taking a side, doubling down, and yelling into the void as loud as they can. Where people work is being treated as the most important issue—the existential sea change that will either make or break a company. In re...

1:1s (or one-on-ones) are a ubiquitous part of our daily working lives. These two-person meetings (a manager + a direct report = a classic 1:1) are meant to be a space for diving into individual challenges, fostering trust, building stronger relationships, and providing a forum for feedback and recognition. When designed with intention, they can be great. But at some point, 1:1s jumped the shark....

It's January! New beginnings? Ambitious plans? Giant commitments to change? They’re on everyone’s mind. Companies included—since now’s the time when glossy PowerPoint decks are so eagerly rolled out. And those PowerPoints? They’re always brimming with promise for the year ahead. But there's a glaring disconnect between those slides (all 73 of them) and eventual success we often don’t address. Beca...