The Business of Government Hour

What is the technology strategy for the U.S. Defense Intelligence Agency? How is it leveraging emerging technologies like AI and GenAI to meet its mission? What technology advances DIA’s decision advantage? Join host Michael J. Keegan as he explores these questions and more with Ramesh Menon, chief technology officer and chief artificial intelligence officer at the U.S. Defense Intelligence Agency...

What is the digital strategy for the Centers for Medicare and Medicaid Services? How does CMS use of Open Source software across the its enterprise? What does the future hold digital transformation at CMS? Join host Michael J. Keegan as he explores these questions and more with Andrea Fletcher, Chief Digital Strategy Officer and Director of the Digital Service at the Centers of Medicare and Medica...

What is the IT strategy for the International Trade Administration (ITA)? How is ITA modernizing and securing its technology infrastructure? What does the future hold for IT at the International Trade Administration? Join host Michael J Keegan as he explores these questions and more with guest Gerald Caron, Chief Information Officer at the International Trade Administration within the U.S. Departm...

What is the mission of the DoD’s Chief Digital and Artificial Intelligence Office? What is the Tradewinds Marketplace? How do Tradewinds acquisitions differ from traditional acquisitions? What does the future for the Tradewinds Marketplace at DOD? Join host Michael J Keegan as he explores these questions and more with Bonnie Evangelista, acting deputy chief digital and artificial intelligence offi...

How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Gove...

What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? Join host Michael J. Keegan as he explores these questions and more with John Boerstler Chief Veterans Experience Officer at VA.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https...

How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on This Special Edition of The Business of Government Hour - Leading Through Uncertain Times with Dr. Jeff Karp, author, LIT - Use Nature’s Playbook to Energize Your...

What is the technology strategy for the U.S. Department of the Air Force? How is the U.S. Air Force leveraging emerging technology to transform how it does IT? What are the U.S. Department of the Air Force’s Zero Trust and ICAM Strategies? Join host Michael J. Keegan as he explores these questions and more with Jason Bonci, Chief Technology Officer (CTO) within the U.S. Department of the Air Force...

How can government leaders enhance the customer experience in the agencies they lead? What insights can government leaders learn from the private sector on how to improve CX (customer experience)? What is the difference between managing tasks versus leading for results? Join host Michael Keegan as he explores these questions and more with thought leader Scott Edinger. See Privacy Policy at https:/...

What is the DHS’s procurement strategy? What are the key procurement and acquisition challenges facing DHS? How is DHS improving the operational performance of its acquisition function? Join host Michael Keegan as he explores these questions and more with our very special guest, Paul Courtney, Chief Procurement Officer at the U.S. Department of Homeland Security. See Privacy Policy at https://art1...

How does technology form the connective tissue that ties the missions of the Office of Secretary of Defense (OSD) together? How is the IM&T directorate maximizing the use of technology to support OSD? What does the future hold for OSD’s IT Enterprise? Join host Michael Keegan as he explores these questions and more with Danielle Metz, Director, Information Management & Technology Director...

What are the characteristics of an entrepreneurial mindset? How can government and entrepreneurial ventures work together to address significant challenges facing us today? What does a thriving “venture meets mission” ecosystem look like and what is the future of government-venture arrangements? Join host Michael Keegan as he explores these questions and more with Arun Gupta, co-author of VENTURE...

What is the mission of the Strategic Initiatives Lab (Strat Lab) at the Veterans Health Administration (VHA)? How is it using virtual reality and other immersive technologies to change how the department serves veterans? What does the future hold for the VHA’s Strat Lab? Join host Michael Keegan as he explores these questions and more with Dr. Anne Bailey, Executive Director, Strategic Initiatives...

How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more marking the 25th anniversary of the IBM Center for The Business of Government.  See Privacy Policy at https://art19.com/privacy and Californ...

What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset into Action on a Special Edition of The Bu...

What is the National Flood Insurance Program? How does it work? What is being done to modernize and transform the program and how it operates? How is innovation and technology helping? Join host Michael Keegan as he explores these questions and more with Jeff Jackson, Deputy Assistant Administrator, Federal Insurance Directorate at FEMA. See Privacy Policy at https://art19.com/privacy and Californ...

How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS IN GOVERNMENT: The Deep State from Caligula to Tr...

What is the mission of the Office of Online Services at the Internal Revenue Service (IRS)? What is the IRS doing to advance its digital services and enhance customer experience? How is the IRS leveraging AI and other emerging technologies to meet mission? Join host Michael Keegan as he explores these questions and more with Karen Howard, Executive Director, Office of Online Services at the IRS. ...

Has our discomfort with uncertainty given rise to forecasting industries that profit off our “prediction addiction.”? Why election predictions, polls, and surveys won't tell us who will win? To what extent are predictions really just hypothesis that need to be challenged? Join host Michael Keegan as he explores these questions and more with Margaret Heffernan author of Uncharted: How to Navigate t...

What is the mission of the National Geospatial Intelligence Agency’s CIO-T directorate? How is NGA maximizing the use of technology to meet its mission? What are the technology priorities for NGA? Join host Michael Keegan as he explores these questions and more with Chris Johnson, Acting Chief Technology Officer at the National Geospatial Intelligence Agency. See Privacy Policy at https://art19.co...

How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Gove...

How are supplies and innovation delivered effectively to the warfighters? What are the best ways to deliver products and services to federal agencies? How are federal agency’s Putting People First? Join host Michael Keegan as he explores these questions and more with a host of government leaders interviewed this year on The Business of Government Hour.  See Privacy Policy at https://art19.com/priv...

How does technology form the connective tissue that ties the Office of Secretary of Defense missions together? How is the IM&T directorate maximizing the use of technology to support OSD? What does the future hold for OSD’s IT Enterprise? Join host Michael Keegan as he explores these questions and more with Danielle Metz, Director, Information Management & Technology Director and CIO, Offi...

How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more marking the 25th anniversary of the IBM Center for The Business of Government.  See Privacy Policy at https://art19.com/privacy and Californ...

What is the Securities and Exchange Commission’s IT strategy? How is the SEC modernizing its technology infrastructure? What is it doing to expand its data analytics capabilities to better meet its mission? Join Michael Keegan as he explores these questions and more with David Bottom, Chief Information Officer at the Security and Exchange Commission (SEC) on The Business of Government Hour.  See P...