Stories Behind the Door

When Desmond Fortenberry graduated from Florida State in May 2020, commercial real estate was in uncharted territory. Instead of waiting on the sidelines, he hit the road, dug through county GIS property maps, drove hours across the Panhandle to share coffee with owners, and built a brokerage career on old-school relationships. Now Senior Vice President at Oakside, Dez joins me on Stories Behind t...

I sit down with Scott Chase, President of U-Haul of Eastern Massachusetts and Board Director of the Northeast Self Storage Association (NESSA), for a grounded, behind-the-scenes look at leadership, culture, and operational strategy within one of commercial real estate's legacy operators. Scott started with U-Haul nearly 30 years ago fresh out of high school, taking a part-time job behind the count...

I sit down with Ethan Gallowitsch, Chief Product Officer at TractIQ, for an inside look at how two former college lacrosse teammates teamed up to transform data transparency in self-storage. Ethan and TractIQ CEO Noah Starr spent their college years at the University of Texas at Austin as co-captains running their club lacrosse program, dreaming up business concepts on their apartment rooftop afte...

I sit down with Shon Bennett, Director of Business Development at Go Store It, for a deep dive into the evolving world of third-party self-storage management . Shon spent 14 years at Extra Space Storage, beginning behind the counter as an assistant manager before leveraging a decade of operational field experience to join their corporate third-party management division . Two years ago, Shon took a...

I sit down with Mark Cieri, Co-Founder and CEO of Storage Defender, for a deep dive into PropTech innovation, unit-level monitoring, and entrepreneurial grit   Mark spent more than two decades in international high-tech and semiconductors before running the North American Smart Home Division for Philips Hue . Recognizing that residential smart automation centered entirely around customer peace of...

I sit down with Albert Kim, Co-Founder and Chief Technology Officer of StoragePilot.ai, for an in-depth conversation on artificial intelligence, operational automation, and software development in self-storage. Albert built his first startup, Greenline POS, into an online IT retailing and compliance engine serving over 600 businesses across Canada before exiting in 2022. After entering commercial...

I sit down with Armand Aghadjanians, Director of Acquisitions at Store Here Self Storage, for his first-ever podcast appearance. Known across LinkedIn for his deep-dive research and data transparency, Armand brings an unfiltered, analytical perspective to modern real estate acquisitions. Armand shares his journey from an art history background and a role in commercial brokerage at Colliers to join...

I sit down with Hamza Ali, Founder and CEO of Hamza Invests and creator of the Flex Space Network, for an unfiltered deep dive into the blueprint of modern small-bay industrial development. Hamza immigrated to the United States from Dubai at 28, initially planning to build a 6,000-square-foot motorsports garage to meet visa requirements. When a buyer purchased the shell before completion for five...

I sit down with Jefferson and Velvet Warner, founders of Velvet Touch Executive Storage, for a deep dive into the realities of developing high-end boat and RV storage. Velvet and Jefferson spent years flipping residential homes before a single phone call seeking storage for their own fifth-wheel revealed a massive supply-demand imbalance in the Phoenix market. In this episode, the Warners share th...

I sit down with Ryan Chapman, Co-Founder and CEO of Lumio, for a fascinating conversation on artificial intelligence, Silicon Valley engineering, and vertical problem-solving in commercial real estate. Ryan spent nearly a decade at Apple managing teams building machine learning infrastructure and Siri agent systems before launching Lumio alongside his childhood best friend since age two, Clay Jone...

I sit down with Travis Morrow, CEO of Store Local and Tenant Inc., for a masterclass in self-storage operations, technology, and industry trends. Travis has spent more than two decades in the business, scaling from an intern at National Self Storage to leading nationwide co-ops and media platforms for independent owners. In this episode, we address the macro shifts transforming self-storage in 202...

I sit down with Noah Woolsey from Kiwi2/Kiwi Steel for a deeply personal look at family legacy, structural engineering, and corporate transitions. Noah spent his entire youth surrounded by self-storage builders, eventually joining his father, Wayne Woolsey, to navigate one of the most respected steel operations in the commercial sector. Noah outlines the operational realities of the July 2026 mark...

I sit down with Gary Edmonds, the former head of The Storage Manager, for a deeply insightful history lesson and operational reality check. Gary has spent a quarter-of-a-century operating, developing, and consulting within the storage vertical, tracking its transition from a niche real estate landhold into an intense institutional landscape. Gary maps out his entry into the space in 2001, shifting...

I sit down with Laura Holmes, CEO of Warehouse Anywhere, for an inside look at how enterprise businesses are completely rethinking supply chain logistics through the lens of self-storage. Laura shares the incredible story of navigating the massive Extra Space and Life Storage corporate merger, transforming a back-office utility into a standalone platform that handles the physical storage burdens f...

I sit down with Matt McDermott, CPA, the owner of South Jersey Tax Services and my personal accountant, for a masterclass in strategic tax planning, asset protection, and wealth preservation. Matt spent the early part of his career climbing the corporate ladder of the world's most recognizable financial institutions, including Deloitte, Merrill Lynch, and BlackRock, before pivoting to run his own...

I sit down with Dr. Richard Dalyai, a vascular neurosurgeon and the co-founder of Self Storage Brothers, for a masterclass in operational discipline, data tracking, and intentional family leadership . Richard brings an incredibly precise, clinical lens to real estate . After spending his twenties working 100-hour weeks during an elite residency at Thomas Jefferson University, he realized that desp...

I sit down with Will Skillman, Founder and CEO of Trowbridge Development, for an unfiltered masterclass in small-bay industrial flex operations and raw entrepreneurial discipline . Will has flipped 100 homes, managed dozens of apartment buildings, and rolled up massive mobile home portfolios across the Midwest before targeting the highly fragmented small-bay asset class . We unpack the exact econo...

I sit down with Zach Dickens, the Chief Investment Officer at Extra Space Storage, for a masterclass in institutional real estate, macroeconomics, and programmatic growth . Zach has spent over two decades directing the investment strategies for one of the most successful public platforms in modern real estate history . We step through the defining eras of the self-storage asset class . Zach shares...

I sit down with Andrew Dunn, Co-Founder and Principal at VAC Development, affectionately known in the market as the Value Add Cowboys . Andrew is operating at an incredibly elite level in the middle-market commercial space across Las Vegas, Reno, and Phoenix, and he brings a masterclass in market awareness and execution to the microphone today . We dive into Andrew's transition from executing 75 i...

I sit down with Maggie Bode, Head of Enterprise Sales at Uniti AI, for a masterclass in operational efficiency and automation. Fresh off her panel at the Northeast Storage Expo, Maggie explains why deploying technology in diverse storage portfolios isn't one-size-fits-all. She shares her transition from customer success in luxury multifamily high-rises in NYC to tech solutions in the storage secto...

I sit down with Jim McGuffin , Managing Director at Hirewell , for a fascinating look into the human capital and executive workforce driving self-storage . Jim runs the real estate division at Hirewell and has placed high-level executives, from CFOs to VPs, across more than a third of the top 25 self-storage operations in the country . Jim brings an incredible macroeconomic perspective to the tabl...

NYC self-storage is in the middle of the toughest regulatory fight in its history. Most operators outside New York have no idea what's coming or how fast it could spread to their market. James Coakley, President of Cayre Equities (Treasure Island Storage) and immediate past president of the New York Self Storage Association, joins Thaddeus to unpack what's actually happening on the ground: the los...

I sit down with Scott Zucker , a partner at Weissmann Zucker Euster + Oblinger, P.C. and a literal Hall of Fame fixture in the storage world . Scott has spent nearly four decades acting as a "counselor and defender" for storage operators, helping define the legal statutes that govern how we do business today . We tackle the heavy-hitting issues currently keeping owners up at night. From the New Yo...

I sit down with Frank Forte , Partner at Lucern Capital Partners , for a masterclass in consolidating the fragmented small bay industrial market . Frank has spent the last decade moving from high-level institutional banking to active ownership, raising over $100 million in equity and delivering project IRRs that most pro-formas wouldn't dare to show . We discuss the stark reality of the 2026 real...

I sit down with Kyle Lawrence, Co-founder and CEO of StoragePilot AI, to discuss the massive technological shift happening in self-storage. Kyle spent over two decades in the industry, rising through the ranks of Public Storage to manage operations across Canada before striking out on his own to build and sell facilities for the "orange behemoth" and other private owners . In this episode, we expl...