Frequency

In this episode, Chuck Gose and Jenni Field discuss the evolving role of the chief communications officer and the extra demands being placed on them. They explore the declining interest in management roles among employees, the challenges faced by Gen Z in securing entry-level positions, and the importance of emotional regulation in response to workplace pressures.    They both reflect on their own...

Does humour (or humor) play a role in your internal comms?  Are we at a crossroads in internal communication?  Is employee engagement really the top of the list for leaders? In this episode of Frequency, hosts Chuck Gose and Jenni Field discuss the importance of humour in communications and whether it’s about being fun or funny. Five months on from the initial discussion about the merging of CHRO...

In this episode of Frequency, hosts Chuck Gose and Jenni Field explore various themes related to workplace culture, employee engagement, and the evolving dynamics of work post-pandemic.  They discuss the impact of mascots on business, introduce the concept of Otroverts - the new personality type according to psychiatrists - and analyze the implications of return-to-office policies.  The conversati...

In this episode of Frequency, hosts Chuck Gose and Jenni Field kick things off with a discussion about whether you can call a podcast a ‘pod’ and the songs of summer according to Spotify!  Join this discussion where Chuck challenges the approach suggested by Harvard Business Review (HBR) on how to achieve DEI goals without DEI programs. The conversation stays with HBR as they look at how busy peop...

In this episode, Chuck Gose and Jenni Field discuss the pervasive negativity on platforms like LinkedIn, challenging the narrative and advocating for a more positive approach - the challenge is on!  They explore recent leadership accountability trends, particularly in light of whistleblower reports at Nestle, and examine the shifting dynamics in workplace structures, including the thinning of midd...

In this episode, Chuck Gose and Jenni Field share their personal recommended reading for communicators - all 10 are listed below.    They discuss the dynamics of employee relations and unions, how that differs in the UK and USA and what you can do to improve relationships if they are tough. They discuss the importance of leadership visibility and what a lack of it leads to before delving into the...

The discussion about working remotely, away from offices and the current trend to return to office (RTO) is still rumbling on and in this week’s episode, Chuck Gose and Jenni Field dive back into the conversation about the reasons behind the call back to the cubicle.  The themes this week focus in on some recent AI stories: The memo from Duolingo CEO stating it’s going “AI-first”, a recent MIT rep...

In this episode of Frequency, Jenni Field and Chuck Gose discuss the impact of attention spans on employee engagement, and the evolving role of internal communications in a changing work environment.  They are asking questions about the role of internal comms in a world where leaders are being more open about the fact work is work and Gen z are ok with these boundaries - what does this mean for th...

In this episode of Frequency the conversation starts with a question of simplicity in internal communication with frontline teams. Chuck Gose and Jenni Field also look at how AT&T’s CEO responded to employee feedback on RTO, how one UK council turned a retiring employee into an AI chatbot, and what internal comms can learn from the surprising power of perceived effort in B2B marketing. They di...

Why are managers miserable? Why isn’t hybrid working? Is there a link between manager engagement and the success of hybrid work?  These are some of the questions Chuck Gose and Jenni Field try to answer in this week's episode.  They discuss the importance of supportive leadership, the challenges of hybrid work, and the role of technology in enhancing communication. They explore recent research fin...

In this episode of Frequency, Chuck Gose and Jenni Field discuss the recent controversy surrounding the CEO of Astronomer at a Coldplay concert, exploring themes of leadership, workplace culture, and the public's reaction.  They delve into the issue of judginess in communication, the challenges of navigating constant change in organizations, and the importance of employee feedback in rebuilding tr...

Jenni Field and Chuck Gose kick off this episode delving into the concept of 'quiet cracking,' a new term for unnoticed workplace burnout.  The conversation shifts to the challenges of authenticity in corporate communication, emphasizing the need for credible leadership and that honesty and compassion are key to a communicator's success.  They also explore positive trends in the internal communica...

Today’s episode sees Chuck and Jenni dig into a theme that keeps getting louder: what happens when we push AI into places it maybe shouldn’t go? Yes, the potential is exciting-but this week’s stories raise some very human questions surrounding communication, technology and leadership.  They discuss the exec who suggested laid-off employees turn to AI for emotional support,  the evolving definition...

In this episode of Frequency, Chuck Gose and Jenni Field discuss the ongoing challenges of returning to the office, and strategies for maintaining engagement during the summer slump. The conversation also explores generational perspectives on work and the implications of the Venice Pledge regarding ethical AI.  They delve into whether the return to office debate is ever going to stop, and whether...

In this episode of Frequency, hosts Jenni Field and Chuck Gose explore various topics including the concept of 'collywobbles', the importance of employee experience, and the impact of workplace culture on financial performance.  They discuss the Icology Flyover Festival taking place in August, a unique event aimed at internal communicators, and delve into a report revealing that 97% of employees f...

Chuck Gose and Jenni Field discuss some of the latest research and insights this week covering AI and cultural intelligence, how to protect cultures and what employee advocacy really is. They kick off the conversation with the latest piece of research from the Institute of Internal Communication which is showing a real mix of positive and negative news for the industry.  Exploring employee advocac...

Chuck and Jenni have both been on the road in the last week attending the IABC World Conference in Vancouver and Atomicon in Newcastle in the UK, and they kick off this episode with some of their reflections and learnings from both.    Throughout the episode they reflect on the changing nature of workplace culture, the importance of meaningful connections, and the challenges of presenteeism. The c...

In this episode, hosts Chuck Gose and Jenni Field discuss some of the latest stories about AI, employee experience, leadership and workplace challenges. They reflect on their health and energy levels during the recording, share insights about the upcoming Comms Reboot event in Toronto on June 25, and delve into the issue of negative signaling on social media.   The conversation transitions to the...

In this conversation, Chuck Gose and Jenni Field discuss various themes surrounding corporate culture, employee experience, and the impact of recent changes in workplace dynamics.  They explore the troubling shift in corporate culture from positivity to fear amidst the recent stories of cutting middle management roles.  They explore the disconnect between executives and middle managers, the challe...

In this episode of Frequency, hosts Chuck Gose and Jenni discuss some big topics in the world of internal comms, employee experience and workplace culture.   ⚫️ Is work/life balance your responsibility or the organizations? ⚫️ Is it a surprise that AI is making boring work more fun? ⚫️ What happens to managers when organizations get too big?   They explore the latest news and research into gene...

In this episode, Jenni Field and Chuck Gose explore the evolving landscape of employee communication and experience.  They dig into the growing disconnect with frontline workers, the surprising decision by Moderna to merge HR and IT, and why internal communicators should start thinking more like journalists. The conversation also dives into Gallup’s “remote work paradox,” highlighting how employee...

In this episode of Frequency, Chuck Gose and Jenni Field explore some of the latest themes related to employee satisfaction, engagement, and the return to office debate.  They discuss the importance of understanding employee satisfaction versus engagement and delve into the complexities of the return to office debate, highlighting control issues and the need for organizations to address underlying...

In this episode, Chuck and Jenni explore the challenges for HR teams in 2025, whether the term Adaptability Quotient (AQ) is a buzzword or a real focus for leaders and the latest data in the Return to Office (RTO) mandate. They get spicy with conversations about data and metrics while questioning whether everyone is worried about work or if it’s how we are being made to feel by the constant report...

In this episode of Frequency, Chuck and Jenni discuss various aspects of communication, culture and employee experience.  They explore the importance of diversity, equity, and inclusion in leadership, and some of the latest research into the significant communication gaps between leaders and employees. The discussion emphasizes the need for credible leadership and effective communication strategie...

In this episode of Frequency, Chuck and Jenni tackle some of the most pressing and polarizing questions in internal communication today. From the ethics of recording meetings to the over-intellectualization of the profession, they pull no punches. They unpack key research from Harvard Business Review and Stanford University, exploring employee trust in AI-generated CEO messages, the slippery slope...