Veterinary Voices

Ever dreamed of transforming your workplace into a harmonious, productive haven? Are you eager to understand why you or your colleagues behave the way you do? Get ready as Julie South , Tania Bruce and Extended DISC Certified Practitioner, Lucy Smith chat about  how understanding different behavioural styles can (literally!) revolutionise your work environment and boost performance. Imagine a work...

Ever feel the weight of bitterness holding you back? Today, we're going to unburden ourselves by embracing the liberating power of forgiveness, even in the face of deep hurt when it feels impossible to forgive. We'll be exploring the transformative ability of empathy to bridge the gap between hurt and healing. We'll share seven potent techniques to help you understand and share the...

Are you ready to journey into the depths of collective (group) forgiveness?  Today we look at historical wounds and explore the healing power of forgiveness, be it for historical atrocities like the Holocaust, colonialism, and slavery, or the smaller yet impactful world of business reputations tarnished by a few.  We consider examples from Rwanda and Northern Ireland, shedding light on indigenous...

Ever wondered how forgiveness can apply when there's the moral dilemma of and  justice colouring the picture in the high stakes the veterinary profession? Join me, Julie South, as we navigate this minefield of dilemmas. We look at the the importance of being 'fit and proper' test.  From medical malpractice to heart-wrenching end-of-life decisions, we'll grapple with the tough q...

What if the culture within your veterinary clinic could be transformed by one simple concept - forgiveness? This is the second of a 2-part talking about forgiveness as  a vet clinic culture, and the sixth episode on the "forgiveness" series. Picture a workplace where mistakes are seen as opportunities for growth and team members are encouraged to learn from errors rather than fear them....

What if the key to a harmonious and productive veterinary clinic lies in the simple act of forgiveness? Join me, Julie South, as we embark on a journey to understand how forgiveness plays an integral role in managing a successful clinic. We look at forgiveness and its significance in resolving interpersonal conflicts, coping with client complaints, dealing with staffing issues, and navigating ethi...

Did you know that self-forgiveness is the key to unlock personal growth and professional fulfilment? As veterinary professionals, we routinely face challenges and pressures, which can often lead to guilt, negative self-talk, and difficulty in forming healthy relationships. Julie South sheds light on these symptoms and how unresolved issues can erode your self-esteem and even manifest as physical s...

Did you know that numerous societal and personal factors shape our ability to forgive? Understand the world of forgiveness and its application in diverse cultures and workplaces. Julie South explores how different communities express forgiveness, as well as the critical reality that forgiving is a continuous practise that we must undertake for our mental and emotional well-being. She also sheds li...

What if the key to lasting contentment and success lies in the intricate workings of the human brain? Does understanding the neuroscience of forgiveness hold the power to reduce stress, enhance our emotional and physical health, and lead us towards a life of better understanding and empathy? Today Julie gives an easy-to-understand insight into the interesting role of our brain regions such as the...

Have you ever wondered how forgiveness could be the key to unlocking lasting contentment and success in your life? This episode is designed to help you move past resentment, embrace understanding, and actively seek peace. We delve into psychological theories behind this transformative power and explain how forgiveness - a deliberate choice to let go of negative emotions - affects relationships wit...

Emotional and social intelligence:   discover how to harness their power to spark new connections, open up opportunities, and enhance your relationships. We start by distinguishing between emotional and social intelligence, and then delve into EQ's four essential components. You'll also be guided in identifying signs of a lack in social intelligence, so you can navigate social landscapes...

Ever wondered why more than 40% of workers without a mentor have considered leaving their job in the last three months, compared to just 25% of those who do have a mentor? Curious about how a well-structured mentoring program can demonstrate your commitment to your team's growth, leading to higher levels of engagement and loyalty? Tune in! We're embarking on a journey to unravel the hidd...

This episode uncovers the importance of the candidate experience, and how investing in it, can make your clinic the ultimate work destination. We share the spotlight on five examples of good recruitment experiences and the positive impact they can make at your clinic. Reference articles:  Why the candidate experience matters Candidate rejection Onboarding Statistics VetClinicJobs.com We wrap up wi...

Discover the untapped potential of communication skills within your veterinary clinic in this fascinating chat with Dr Meg Irvine from Vet Lifeskills . We promise you an eye-opening exploration into how effective communication training can revolutionise your clinic, leading to fewer client complaints, better NPS scores, and less clients seeking second opinions. It's not only about customer sa...

Ever wondered about the journey from a fledgling veterinarian to a seasoned practitioner with her own coaching business for other professionals in the field? Our inspiring guest today takes us through her fascinating journey; spotlighting the trials, tribulations, and triumphs she encountered along her path.  As she sheds light on her early passion for veterinary medicine, her challenges as a fres...

Are your recruitment efforts falling short? What if you could transform your clinic's recruitment strategy by focusing on the right values that resonate with job seekers? In this episode, we uncover the untapped potential of talking about employer values such as workforce development, well-being, empowerment, collaboration, and innovation in your job advertisements, and discuss the values job...

Ready to revolutionise your vet clinic's recruitment process and say goodbye to low engagement, high turnover, and skyrocketing costs? Discover the secret to transforming your employer brand and boosting your clinic's success as we dive into the importance of values alignment, transparency, and a values-driven culture in ep 139 - The Power of Values . Join us on this enlightening journey...

Do you agree that traditional veterinary recruitment is desperately calling for a better way? Are you sick of being at the mercy of unverified employer review sites and Google to shape your clinic's employer reputation? Are you frustrated by the lack of insight into what it's really like to work at a clinic you've got your eye on?  Today, we unveil VetClinicJobs – the reimagined app...

Welcome to the exciting new chapter of the Vet Staff podcast, where we promise to help you navigate the ever-changing landscape of recruitment and employer brand marketing in the veterinary world! We're on a mission to revolutionize the recruitment market and create people-first workplaces, so say goodbye to the Paws Claws Wet Noses days and let's embark on this journey together. We coul...

Julie South of VetStaff speaks with Dr. Stuart Burrough of Vet Marlborough in the final instalment of a three-part series. Dr. Burrough discusses the strategies his clinic has implemented to mitigate the veterinary shortage and create a great place to work. He emphasises the importance of paying staff well enough to remove money as a motivator, and shares his vision for a veterinary business that...

Ever wondered how the professional skills of vet nurses could revolutionise the future of veterinary care? Join us for a captivating conversation with Dr. Stuart Burrough, a veterinarian and owner of Vet Marlborough, who shares his journey and innovative approach to task delegation. Learn how this unique principle has transformed Vet Marlborough's practice efficiency, elevating the role of ve...

VetStaff's Julie South chats with Dr Stuart Burrough ( BVSc., MANZCVS) a veterinarian with a passion for innovation and commitment to veterinary research. Dr. Burrough is the founder and director of Vet Marlborough and discusses his three-month experiences as part of a Practitioner in Residence prog at the University of Florida.   We also delve into Dr. Burrough's innovative approaches t...

This is the second in the 2-part series where Julie South interviews veterinary nurse practice manager and author of Tales of a Vet Nurse , Jade Pengelly.   We dive into the controversial topic of how vet nurses are trained and perceived in the UK versus New Zealand.  Jade Pengelly, shares her insights on the similarities and differences between the two nations and her views on what needs to chang...

Are you a veterinary nurse looking to take your career to the next level? If so, you won't want to miss today’s episode ! In this first of two episodes, we sit down with Jade Pengelly, a veterinary nurse and published author whose book, " Tales of a Vet Nurse ," is a must-read for anyone in the field. Jade is on a mission to help veterinary nurses gain the recognition they deserve b...

Are you an employer looking for ways to enhance the quality of life for yourself and your team in the workplace? Do you often find your team feeling overwhelmed and out of control? As a team leader, do you struggle to provide the right support during difficult times? While the saying "focus on what you can control" can seem trite and unhelpful, it's critical for the well-being of yo...