UserExperience.org

Elisa is the co-founder of Memoket.ai, building AI wearables to make it frictionless to capture important moments. I was joined by Ali, founding engineer at Focal.ai (AI for financial advisors), and it was fascinating to hear their different perspectives. Chapters 00:00 The Journey of Founders in AI 00:52 Childhood Aspirations and Career Paths 04:13 The Role of AI in Daily Life 06:59 Building AI P...

I spoke with Greg about why so many AI projects fail and what good UX has to do with it. We talked about the real role of research, why empathy beats aesthetics, and how designers can work better with data scientists. Whether you’re building with AI or just trying to make sense of it, this one’s full of hard-earned wisdom. Over the years, Greg Nudelman has contributed to the world through: * 24 de...

Nick helps design teams stay ahead of the curve with their AI transformation. He has been curating self-assessments for UX & Design Teams at retrain.gauge.io , helping analyze industry trends and any barriers to adoption. Nick founded Gauge in 2001 in the San Francisco Bay Area to help organizations with evidence-based strategy and product decisions. Clients have grown to include Electronic Ar...

Dhyey Mavani is a Software Engineer at LinkedIn, where he works on inference optimization for generative AI models within the AI Platforms org. With a rare triple major in Computer Science, Mathematics, and Statistics from Amherst College, Dhyey graduated with two summa cum laude honors theses: one in Mathematics, where he formalized chip-firing games and the Graphical Riemann-Roch theorem using L...

Ryan Junejo is co-founder and CEO of Crashlabs.ai. We talked about how his team stress-tests AI agents before they go rogue in the real world, the origin story behind Crash Labs, and why AI safety isn’t just a buzzword, it’s the seatbelt we all need. Ryan shared the surprisingly tricky challenges of testing AI, what it means for user experience, and why his lab might just be the insurance policy t...

Leia is shaping a new frontier of AI & spiritual neuroscience—where emotional memory, gentle biosignals, & multimodal models meet the subconscious. Her stealth-stage company explores how imagination stores truth, how technology can hold the nervous system, and how healing can be quietly designed into engineering itself. Ranked in the top 0.004% globally, she studies CS & Economics at U...

On May 9th, I gave a talk at the UXPA Conference in Boston with Stew Smith about how AI can support accessibility rather than deepen existing gaps. We explored the current state of assistive tech, the ethical challenges of designing with AI, and why involving users in the process isn’t optional... it’s essential. Key Takeaways 1. Designing for permanent disabilities benefits everyone. 2. Regulatio...

As AI models from Google and OpenAI start winning math competitions, the pressure on creative professionals is real. How do you stay relevant when the ground beneath your industry is shifting? In this special UXPA Boston talk, I explore how AI is reshaping the design landscape and what you can do about it. Joined by David Williamson, the session covers: 📈 The evolution of AI: from ELIZA to GPT-4...

Kyle Soucy is the Founding Principal of UsableInterface.com. In the second part of our conversation, I asked Kyle about the role of AI in UX research, especially when it comes to creating journey maps and personas. She shared key takeaways from her recent talk at the UXPA conference, where she emphasized that AI should be seen as a tool to enhance—not replace—human insight. We also explored projec...

Kyle Soucy is the Founding Principal of UsableInterface.com, a UX research consultancy specializing in qualitative user research and usability testing for major clients like Comcast, HP, and Pfizer. With over 25 years of experience, she has helped design intuitive interfaces for a wide range of products. Kyle has held leadership roles in UX communities, including founding the NH UXPA and chairing...

Scott is a senior executive and entrepreneur with 32 years of experience leading marketing for both B2B and consumer companies, contributing to five successful exits, including four acquisitions and one IPO. He also teaches at UMass and Babson College and is the co-author of The Next CMO , which has over 40,000 copies in circulation. In the 2nd part of our conversation, Scott and I discussed how A...

Scott is a senior executive and entrepreneur with 32 years of experience leading marketing for both B2B and consumer companies, contributing to five successful exits, including four acquisitions and one IPO. He also teaches at UMass and Babson College and is the co-author of The Next CMO , which has over 40,000 copies in circulation. In this episode, Scott Todaro shared insights on marketing, entr...

Smit Desai is a conversational AI researcher and Assistant Professor at Northeastern University . Together with Clark Ohlenbusch (a fellow student I met at Umass Boston), we discussed the nuances of conversational interfaces, particularly focusing on voice technology. Smit shared insights from his research on how users interact with voice interfaces, emphasizing the differences between graphical a...

This is the 2nd part of my conversation with Cas, a UX professional with over a decade of experience in FinTech. We talked about mentoring, team dynamics, and project methodologies, and Cas shared insights on defending UX’s value, AI’s role in design, and its future impact on the job market. Key takeaways: AI can assist in automating tedious tasks but needs oversight. Defending the value of UX req...

In this episode, Cas, a seasoned UX designer, shares her journey from a tech-savvy childhood to a successful career in user experience design. She discusses her early influences, the evolution of the UX field, and the importance of mentoring. Cas provides valuable insights into resume writing, particularly in the context of AI and ATS systems, and emphasizes the significance of quantifying experie...

Sean Wood shares insights from his journey in UX and AI, touching on digital transformation, responsible AI adoption, and the evolving role of design in tech. We explore how companies can use AI to do more —not just cut costs—and why collaboration, ethics, and user trust are key to building meaningful AI solutions.

In this conversation, I chatted with Colton about his experiences in the UX field and his journey in building Kickass UX. We talked about the challenges of breaking into the UX industry, the importance of hands-on experience, and the need for mentorship and support. Colton emphasized the value of giving back to the community and building an audience before launching a product. Hope you enjoy it! 0...

I chatted with Alex Traill about her transition from recruitment to software development, and her journey to becoming a product owner. We talked about the challenges and surprises of building a product from scratch, and the importance of user feedback in shaping the product. Alex is currently the product owner at UberTalent.io, a platform to hire, manage, and pay talent around the world. Learn mor...

"And I thought, OK shit they’re gonna fire me now." Monkomon is a designer based in Rotterdam, and has gone through ups and downs in her career, including thinking she was about to get fired. We chatted about her journey from working at the marketing association at her university, to working at a large company, to starting over as a freelancer. Find more resources and stories at UserExperience.org...

In this episode of the userexperience.org podcast, I chat with Andreea Moga, a serial entrepreneur and an expert in AI. Andreea discusses her journey from Romania to the Netherlands, where she applied her expertise in signal processing and data science to real-world projects, including developing a tool for predicting preterm labor. We explore how UX and product design intersect with her work, par...

In this second part of my chat with Andreea, we chat about human centered AI, advice she has for people wanting to get a job in tech, and a bunch of other cool stuff.

In the second part of my chat with Andres, we chat about the end of his startup BuildUp Camp, how he started and successfully exited his next venture, and what it's like to launch an AI venture in the current AI boom.

Highlighted quote: Andres: Design is part of everything you do when building a company. It’s about understanding the user and tailoring the product to their needs. In the Rotterdam Blockchain Community, I realized people were more interested in networking than the talks. Listening to feedback and iterating based on that is crucial. You need to design for your audience and be open to feedback. ____...

Travis and I chat about a bunch of things, including working on the design of the crisis alerts feature at Google.

In this episode, I chat with Travis about how he found what he is passionate about, and its more than just UX. Credits to YouTube music AI art generator for episode image.