This Dog Podcast Could Have Been An Email

Grooming the dog is the easy part. Managing the client is the real skill. Mel, Zach, Jacqie and Macie get into the messy side of the job: pricing conversations, unrealistic expectations, late pickups, and how to set boundaries without losing the client. Plus why puppy clients are the dream, why before and after photos protect you, and the Christmas Eve matted labradoodle that came with a $500 tip....

Behind the Bows: The Business Mistakes You Don’t See 🎀 This month we’re getting brutally honest about something every pet professional does… we mess up in business. On This Dog Podcast Should Have Been an Email, Melanie Newman, Zach Douglas and Jacqie Giggins sit down to unpack their real-life business mistakes from the dog grooming and pet industry, the awkward moments, the “what were we thinkin...

Join Mel, Zach and Jacqie as they chat about beyond the resolutions. Tired of the New Year pressure to reinvent yourself? This podcast is for groomers and independent creatives who want steady progress, not seasonal hype. We break down how to move from manifesting ideas to real-world results: setting realistic goals, building daily systems, staying focused when you work alone, and creating simple...

In this month’s episode, we’re diving into something that so many of us struggle with but rarely talk about honestly: stepping away from social media. Over the Christmas break, we take time to slow down, log off, and re‑focus, and this episode is all about what that really looks and feels like.  Macie talks in depth about her own challenges when she stopped posting. What led her to take a break, t...

Meet the four of us—Mel (Shark Tank), Zach (Big Brother), Jacqie, and Macie (Pooch Perfect winner)—all professional dog groomers—sharing candid stories from auditions to callbacks, life on reality TV, and what happens after the cameras stop. We dig into grooming careers on and off TV, casting tips, behind-the-scenes truths, mental health, career pivots, and building a brand post-show. If you’re cu...