the[Stack]
the[STACK]
Welcome to the[STACK], the ultimate podcast for Managed Service Providers (MSPs) looking to elevate their game and stack up on success. Hosted by MSP veteran, Dan Tomaszewski, this podcast is your go-to resource for mastering the perfect blend of people, business, and technology in the MSP world. Each episode, we delve into the intricacies of the MSP landscape, featuring interviews with top channel vendors, dissecting real-world MSP scenarios, and sharing actionable insights to help you build a thriving business. Be sure to subscribe to keep up with the latest episodes!
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The Autopilot Approach to Microsoft 365 Security 04.03.2025 34:17
Stop managing M365 security tenant by tenant! Gavin Garbutt from Augmentt reveals how MSPs can leverage automation and templating to deliver standardized, high-margin security services. Learn how to audit, configure, monitor, and report on M365 security with ease.
MSPs & 5G: A Winning Combination 18.02.2025 37:32
Beyond faster speeds: 5G is poised to revolutionize the way MSPs deliver services. In this episode, Steve Copeland from RYTHMz shares how to leverage 5G for business continuity, enhanced security, and new revenue streams. Discover the untapped potential of 5G and position your MSP for the future.
The Cybersecurity Goldmine: How MSPs Can Cash In 04.02.2025 37:18
Tired of competing on price? This episode explores how to transform cybersecurity into a key differentiator for your MSP. Liam Downward from Cyrisma shares actionable strategies for building valuable security services that address SMB needs and drive sustainable growth.
Smooth Moves: Tackling MSP Data Migration Challenges Head-On 28.01.2025 29:36
Smooth migrations mean happy clients, and we’re spilling the secrets! This episode explores expert techniques for email, contact, and calendar migrations that MSPs can’t afford to miss. Hear the insights straight from our migration expert, Colin Hogg of Movebot.
Hackers, Heroes, and Happy Hours: The Zero Trust World Experience 21.01.2025 12:51
Zero Trust World XXV isn’t just another cybersecurity conference—it’s an immersive experience. Join Kieran Human from ThreatLocker as he shares how this event empowers MSPs with hands-on training, practical tools, and networking opportunities. Learn why attendees leave ZTW ready to tackle evolving threats with a hacker’s mindset and a defender’s skillset.
Build a Killer Marketing Strategy: A Must-Listen for MSPs 14.01.2025 38:59
In today's competitive landscape, effective marketing is crucial for MSP success. This episode explores the importance of a strong marketing foundation and provides valuable guidance for MSPs looking to improve their marketing efforts. Join Dan Tomaszewski and guest expert Pete Busam from Equilibrium Consulting as they discuss key strategies for attracting new clients, building brand awareness, an...
The MSP Office of the vCIO: A Gamechanger for 2025 07.01.2025 26:30
Ready to take your MSP to the next level in 2025? Join Dan and guest speaker, Brian Doyle of vCIO Toolbox as they explore the "Office of the vCIO" concept – a collaborative approach that empowers your team to deliver exceptional client experiences. Learn how to leverage this model to enhance client relationships, identify new revenue streams, and differentiate your MSP from the competition.
Nurturing the Top of the Funnel: From Leads to Opportunities 31.12.2024 39:07
Tired of chasing leads that go nowhere? Join Dan Tomaszewski and special guest, Eric Weber, Marketing Expert at Mindmatrix, to uncover the secrets of successful lead nurturing. Learn how to effectively cultivate prospects, convert them into opportunities, and drive revenue growth for your MSP. This episode explores key strategies including content marketing, lead scoring, and building strong clien...
The Great Backup Debate: Files & Folders vs. Full Disk Images 16.12.2024 36:52
In this episode, we explore the age-old debate: file and folder backups vs. full disk images. We'll break down the pros and cons of each approach, discussing factors like recovery time objectives, storage efficiency, and security. Join us as we uncover the best practices for choosing the right backup strategy for your clients' needs. We'll delve into topics such as: The importance of incremental b...
End-of-Year Security Checklist for MSPs and Their Clients 10.12.2024 36:51
End-of-year is a prime time for cyberattacks. Join our host, Dan, and our guest speaker, Ethan Tancredi of Huntress, as we discuss the top cybersecurity threats facing MSPs, and how to protect your clients from falling victim. We'll explore the importance of end-user education, the latest security technologies, and the critical role of a strong security posture.
Red Flags & Rising Stars: Choosing the Right Vendor for Your MSP 12.11.2024 25:53
Are you tired of vendor relationships that fall short? In this episode, we uncover the secrets to building successful vendor partnerships. We discuss the key factors to consider when choosing a vendor, the importance of shared values and goals, and how to maximize your technology investments. Join us as we chat with Mike Anderson from EasyDMARC to learn how to transform DMARC into a lucrative serv...
The Networking Secret Weapon: How MSPs Can Crush It at Non-IT Events 05.11.2024 34:39
Tired of the same old tech conferences? It's time to think outside the box. In this episode, Dan Tomaszewski sits down with Eric Weber, co-founder of Mindmatrix, to explore the world of non-IT events. Learn how to identify and attend the right events, network effectively, and convert leads into clients. Discover how to leverage these events to supercharge your MSP's growth.
Risk, Reward, and Responsibility: The MSP's Role in Governance 29.10.2024 25:46
Governance and compliance are increasingly crucial for MSPs, not just to protect clients but to foster growth and stability in a shifting tech landscape. In this episode, we explore practical ways to establish yourself as a trusted authority, create a profitable governance practice, and strengthen client relationships through proactive security strategies. You’ll gain insights into the latest cybe...
MSPs vs. AI Phishing: Why Your Security Stack Needs AI Too 22.10.2024 32:47
MSPs, are you equipped to handle the evolving threat landscape? As AI-powered phishing attacks become more sophisticated, it's crucial for MSPs to have the right tools and strategies in place to protect their clients. In this episode, we discuss the importance of AI-driven email security solutions and how they can help you differentiate your services and provide unparalleled protection. Our guest,...
Navigating CMMC: Opportunities and Risks for MSPs 25.09.2024 24:58
Join us as Brian Gunther of Exceed Cyber demystifies the complexities of CMMC (Cybersecurity Maturity Model Certification), a critical framework for defense contractors. Discover the opportunities and risks for MSPs working with clients in the defense industrial base, and learn how to navigate the compliance landscape with confidence.
AI, Cyber Compliance, and the MSP Liability Trap 17.09.2024 52:26
Discover how MSPs can effectively tackle cyber compliance with expert Al Alper. Dan Tomaszewski and Al discuss the intricacies of managing risk, avoiding common pitfalls, and using compliance to gain a competitive edge. Don’t miss this essential guide to securing your MSP's future, including insights on the latest trends and tools in the compliance landscape.
Driving Success with vCIOs: Beyond Technology, Towards Strategy 10.09.2024 19:24
In this episode recorded live at ChannelCon, Dan Tomaszewski and Brian Doyle from vCIOToolbox dive deep into the VCIO role. Discover how MSPs can move beyond reports and KPIs to truly partner with clients, driving strategic business growth.
AI Meets MSP: Blending Automation with the Human Touch 03.09.2024 40:20
Are you ready to supercharge your MSP's marketing strategy? Special guest, Eric Weber from Mindmatrix, shares how to effectively blend AI-driven automation with human creativity to drive business growth. From crafting personalized outreach to leveraging tools like ChatGPT for content creation, this episode offers actionable insights every MSP needs. Plus, learn about Mindmatrix's powerful...
Building Brand and Driving Demand: A Winning MSP Strategy 27.08.2024 33:16
In this episode of the[STACK] , Dan Tomaszewski sits down with Pete Busam from Equilibrium Consulting to explore the intricate dance between brand marketing and demand generation for MSPs. Learn how to effectively build a strong brand identity while simultaneously driving demand and converting leads into customers. Pete shares expert insights on crafting a balanced marketing strategy, building au...
Guardians of the Data Galaxy 20.08.2024 34:58
In this episode of The Stack , Dan Tomaszewski dives into the critical world of backup and recovery for MSPs. Joined by Mason Giles from Comet Backup, they discuss how MSPs can safeguard their clients' businesses from data loss nightmares like ransomware, human error, and natural disasters. Learn about essential strategies, tools, and how to maximize data security, ensuring business continuit...
MSP Success: Beyond Technology to True Partnership 15.08.2024 7:51
Join Dan Tomaszewski as he chats with Daniel Rosser of Core Plus about the key differentiators for MSPs in today's competitive market. They discuss the importance of aligning with client values, fostering a strong company culture, and evolving beyond the "blinky lights" mentality. Discover how to become a true business consultant, proactively addressing client needs, and embracing th...
Navigating the Evolution of IT with Bob Coppedge 15.08.2024 33:37
In this episode of the[STACK], Dan Tomaszewski and Bob Coppedge from Simplex IT dive into what it means to be 'great' in the MSP industry. They explore the evolution of IT services, the importance of staying ahead of technological advancements, and how MSPs can avoid becoming commodities by focusing on business value and proactive engagement. Tune in for a conversation packed with wisdom,...
The Evolving MSP Landscape: Proactive Support, SaaS Management, and Client Engagement 15.08.2024 20:46
While at Comptia's ChannelCon 2024 event, MSP's Dan Tomaszewski and Tom Lawrence of Lawrence Systems discuss the changing nature of the MSP industry, highlighting the need for proactive support, SaaS management, and deeper client engagement. They emphasize that being a true MSP involves more than just reacting to problems; it requires understanding clients' needs, anticipating technolo...
The Silent Hero: How Hardware Sales Fuel MSP Success 13.08.2024 23:48
In this episode of The Stack, Dan Tomaszewski chats with Brian Laufer, Vice President of QuoteWerks, about the vital role of hardware sales in the MSP space. They debunk the myth that hardware isn't profitable, showing how it can attract new clients and strengthen existing relationships. They also discuss how effective hardware procurement can boost service sales, retain clients, and streaml...
The Real Cost of Getting Paid: Tackling Credit Card Fees in the MSP World 06.08.2024 38:39
In this episode of the[STACK], we explore a crucial yet often overlooked aspect of managing an MSP business: credit card fees. These small costs can add up, impacting your bottom line. Our guest, Victor Lopez, founder of FlexPoint, shares expert insights and practical strategies to help you reduce these fees and improve profitability. Whether you're an MSP owner, finance manager, or interested...
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