The Space Between

Morten Wendelbo is a behavioural economist, data scientist, and strategic advisor who helps organisations make better decisions at the intersection of business strategy, organisational development, data, and technology. Working across complex enterprises, Morten specialises in helping leadership teams understand how their systems, structures, and data shape the way their businesses operate and gro...

Robin Bonn is the founder of Co:definery and author of the international bestseller Market of One. Over the past decade, Robin has helped more than 150 agencies sharpen their positioning, escape commoditisation, and build businesses clients genuinely value. In this episode of The Space Between, Robin joins Seth Hawthorne and Debbie Richardson to explore why most agencies don’t suffer from oversupp...

Manish Kapur is the creator of the AgencyOS™ framework and a specialist in agency operations, helping agencies improve efficiency, delivery, and profitability. With a career spanning studio management through to executive operations leadership, Manish now works with agencies to diagnose what’s holding them back and unlock sustainable growth. In this episode of The Space Between , Manish joins Debb...

Dan Reeves is a co-founder of Subject.ai , a platform helping brands remain visible in the rapidly shifting world of AI-driven search. With a background in semantic search and digital publishing, Dan focuses on how organisations structure and surface their knowledge so both humans and machines can understand it. In this episode of The Space Between, Dan joins Ben Slater and Seth Hawthorne to explo...

Tom Salmon is the co-founder of Agency by Agency, a consultancy that helps agencies grow through sharper positioning, stronger commercial thinking, and more valuable client relationships. In this episode of The Space Between, Tom joins Ben Slater and Seth Hawthorne to explore the pressures reshaping modern agencies - from the commoditisation of creative services to the increasing expectation for s...

Emma Kelly is the Global Head of Consulting at Verity RI , a consultancy dedicated to unlocking the commercial power of relationships. With over 20 years of client satisfaction data and a global team of consultants, Emma works with agencies and brands to turn feedback into action, helping organisations grow through stronger, smarter partnerships. In this episode of The Space Between , Emma joins D...

Ben Flintoff has worked across banking, finance, food, and franchising, with hands-on experience on both the franchisee and franchisor side of global brands. He brings an operator’s lens to marketing, loyalty, and customer experience, shaped by years spent on the ground rather than just in theory. Filmed just before the 2025 Christmas break, in this episode of The Space Between, Ben joins Ben Slat...

Remeny Armitage is the founder of Brilliant and Human , an insights consultancy helping agencies strengthen client relationships by listening to what clients don’t always say. In this episode of The Space Between , Remeny joins Debbie Richardson and Seth Hawthorne to explore why agencies often undervalue their strategic capability, how honest client feedback can unlock growth, and why listening wi...

Aaron Hutchinson is the founder of The Hutch Consultancy and EMEA Training Director for Win Without Pitching, helping creative businesses refine how they position, pitch, and price their expertise. A former Managing Director at Across the Pond, Aaron now teaches agencies how to show up as experts, win better clients, and charge what they’re truly worth. In this episode of The Space Between, Aaron...

Roy Murphy is the co-founder of G3NR8, a strategic AI implementation partner for agencies. With extensive experience in both large and boutique agencies, Roy helps businesses navigate the evolving landscape of AI and marketing. In this episode of The Space Between, Roy joins Ben Slater to discuss the provocative notion that agencies might face extinction within 18 months. Also on the table for dis...

Chris Devlin is the founding partner of Pivotal , a talent partner for creative, marketing, and media agencies. With deep insight across both network and independent agencies, Chris helps businesses build teams that move beyond delivery to genuine partnership. In this episode of The Space Between, Chris joins Debbie Richardson and Seth Hawthorne to explore how agencies can evolve from suppliers to...

Marc Holland is a senior marketing leader with over 20 years’ experience transforming marketing functions into strategic growth engines. He’s held leadership roles with global brands including SharkNinja, O2/Telefónica, and LEGO, driving multi-million-pound revenue growth through data-led, commercially creative strategies.  Known for building and mentoring high-performance teams, Marc excels at or...

The Space Between Episode 1.0 | The Conversations We Don’t Have “Every agency says they want to be strategic. But most of what shapes an agency never makes it into the meeting minutes.” In this episode, Debbie Richardson and Seth Hawthorne join Ben Slater to talk about the conversations that happen in the space between - the ones that decide whether an agency grows or stalls. From hidden tensions...