The Shop Management Show

We spoke with Nate Garcia, owner of Proformance Complete Auto Care in Lakewood, WA, about his mobile mechanic experience. This podcast episode covers: [00:02:35] - Starting a mobile mechanic business [00:05:18] - Overcoming obstacles and building experience [00:07:28] - Earning trust with customers on location [00:10:29] - Pricing strategy for mobile mechanics [00:14:51] - Approach to travel and s...

We spoke with Alan Beech, President of Beech Consulting, about shop strategies to prepare for EVs. This podcast episode covers: [00:00:55] - Technician training opportunities for EVs [00:03:23] - Shop owner insights to prepare for emerging tech [00:05:38] - EV lessons from Alan's BMW experience [00:09:06] - The upside of EVs for prepared shops [00:10:48] - Strategic planning for electric vehicles...

We spoke with Alan Beech, President of Beech Consulting, about the future of EVs in auto repair. This podcast episode covers: [00:02:18] - Lessons learned in the auto repair business [00:05:35] - Key EV challenges for the industry [00:06:49] - A potential EV edge for aftermarket shops [00:10:39] - Adopting a learner's mindset for EVs [00:12:02] - Evolving technician skill sets for EVs AutoLeap pro...

In this special solo podcast, we discuss strategies to complete a compliant shop handbook. The episode covers: [00:00:43] - What is a shop handbook? [00:01:28] - Advantages of a quality shop handbook [00:02:17] - Pitfalls of a poor quality (or no) shop handbook [00:03:20] - Steps to build a compliant shop handbook AutoLeap provides a cloud-based auto repair software that helps automotive shop owne...

We spoke with Connor Fesenmaier, owner of Vancity Auto Consultants and service manager at Tirecraft Port Coquitlam, about his shop management experience. This podcast episode covers: [00:01:18] - Progression to a role in auto repair [00:03:43] - The importance of developing specialized skills [00:05:53] - Common challenges with customer interactions [00:08:09] - Building positive rapport with cust...

We spoke with Helaine Kurot, owner of 360 Automotive in Cottonwood, AZ, about her shop management experience. This podcast episode covers: [00:02:01] - First job in the auto repair industry [00:03:12] - Early career lessons and applying them forward [00:04:36] - Specializing in diagnostics and electrical repairs [00:06:25] - Family and friend reactions to starting a shop [00:08:05] - Building a co...

We spoke with Mosé Barrera, owner of Mosé Auto in Seattle, WA, about her shop management experience. This podcast episode covers: [00:03:15] - Early experiences working in a male-dominated industry [00:05:17] - How the industry can address existing stigmas [00:06:47] - Inspiring more women to work in auto repair [00:08:40] - Making the leap into a full-time shop career [00:10:15] - Adopting a grow...

We spoke with Syed Kazmi, owner of CarTronics Auto & Truck Repair in Elgin, IL, about his shop management experience. This podcast episode covers: [00:01:32] Reacting to AutoLeap's industry data on the technician shortage [00:04:15] Evolving your shop management approach [00:07:24] Developing an apprenticeship program [00:10:46] Evaluating apprentices in your shop [00:19:06] Training courses f...

We spoke with Steve Rodriguez, owner of Steve & Sons in Melbourne, FL, about his shop management experience. This podcast episode covers: [00:01:05] Experience starting a shop with no automotive background [00:02:19] Early shop management challenges and learning on the fly [00:09:45] Valuing transparency as a shop owner [00:14:23] Prioritizing new customers during busy season [00:16:10] Honest...