The Service Call
The Service Call
The Service Call is a people-first show about the stories behind the service calls. Hosted by Mike Mayberry, former technician now safety leader, the podcast features real conversations with the men and women who keep communities running. Whether you’re in the field, thinking about joining the industry, or just curious about the humans behind the work, this podcast is for you.
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The Service Call
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Neueste Folge
5. Mär 2026
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Why the Trades Aren’t Going Anywhere | HVAC Tech Who Built Ice Rinks Worldwide 05.03.2026 29:33
With encouragement from his dad, Thomas Egan went straight from high school to trade school… and ended up building ice rinks across the globe before landing in commercial HVAC in Florida. In this episode of the Service Call Podcast, we cover: Going from Lincoln Tech to industrial refrigeration Traveling the world with Disney on Ice Working on ammonia chillers and massive compressors The transition...
One Accident Changed His HVAC Career | From Technician to Safety Leader 16.02.2026 21:51
What happens when a life-changing accident forces you to step away from the field? In this episode of The Service Call Podcast, Mike talks with Danny Lucas about his journey from commercial air conditioning and refrigeration work to becoming a safety leader in the commercial HVAC industry. They discuss driving safety, resilience, technician life, and why protecting HVAC specialists on the road i...
Building a Culture Techs Want to Stay For | A Field Leadership Story 03.02.2026 24:07
What makes technicians stay in commercial HVAC and what makes them leave? In this episode of The Service Call Podcast, Mike Mayberry sits down with Scott Newman, Operations Manager out of Southfield, Michigan, to talk about leadership, retention, and building a culture that works in today’s commercial HVAC market. Scott’s career path includes facilities management, restaurant operations, and l...
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