The Reboot

The Reboot crew will discuss methods to assist you with setting measurable goals and assign accountability.  We will also tap into Key Performance Indicators (KPI) and discuss best practices. #theReboot #MSP #technology #kpi #marketing #smartgoals #goalplanning

Today we will discuss what these DaaS products are, what they do and how they compare.   #theReboot #MSP #technology #cybersecurity #marketing #wvd #azurevd 

How are you generating leads?  Are you getting qualified leads?  Today The Reboot will give some marketing tips on how to generate quality leads.  We will also discuss SEO conversion and marketing campaigns  #theReboot #MSP #technology #cybersecurity #marketing #leadgeneration

Today we will discuss the importance of having an incident response plan and why every company needs one.  We will get into what the plan should include, how to test it and what is required to keep it compliant for your business. #theReboot #MSP #technology #cybersecurity #ITCompanies #ITConsultants #IncidentResponsePlan

Increase productivity with some of the newest features in Microsoft Teams.  Learn how to take control of Teams meetings with some cool features available today. #TheReboot #ITSupport #MSP #MicrosoftTeams

Understanding how Windows Virtual Desktop (WVD) can be a great tool for securing your remote workforce.  Learn how (and what) MDM is and how it can secure your remote users. #TheReboot #ITSupport #MSP #RemoteWorkforce

Bottom line, regularly reviewing your policies and procedures keeps your organization up to date with the latest regulations and technology, as well as consistent with the industry's best practices. Your policies are more consistent and effective, and they help protect the organization, the employees, and the people you serve.   And if you're in a high-risk or highly-regulated industry,...

Too many small businesses are getting burned because they thought they were protected with the data backup solution they had in place. The Reboot will discuss some major flaws and misconceptions that can surround typical data backup vs a true business continuity solution. #theReboot #MSP #technology #cybersecurity #backup #businesscontinuity

Technology companies across the country are offering the "free cybersecurity assessment" to show your business where it's vulnerable to cyber criminals and hackers. But buyer beware, "free" is not always as advertised. These free assessments are many times made to trick you into buying products and services that you may not need. The Reboot Crew reveals the tricks these co...

Sadly most business web site do not drive new sales as they hoped would. In fact, many business owners feel their website is a necessary waste of money saying, "we need to have one or we don't look like a serious business". When asked if they attract sales leads from their websites owners often say, they don't and it's only because they ignore it and don't put any tim...

According to multiple news outlets, Russia could soon be attacking US infrastructures. If this happens, many SMBs caught up in the cyber-crossfire.  The Reboot Crew talks about how you can immediately protect your business to minimize the risk and fallout.

Has your outsourced IT person ever mentioned a QBR? They should be and often! So what is it? QBR = "Quarterly Business Review". Some may use a different acronym but it's always a periodic meeting to review the mile-high status of your IT systems and security. It's also an important time to talk about necessary improvements that effect productivity or lower threat risks. The QBR...

Stretching every dollar is becoming increasingly important. Businesses need to get the most from every tool and dollar they spend but how can you do it? VoIP Business Phones should be part of that consideration. VoIP Phone systems will save you money over your old fashioned phone switch and include features and functions you old system will never offer. Working from Anywhere is no longer a nicety,...

Are you having problems finding and hiring qualified staff? Are the people you're finding asking for too much money with less skills? It's a certainty, if you can't find new employees you still need to get the work done. Have you considered getting more efficient with the tools and people you already have? There are many ways technology can help you get more done when faced with les...

How often does your IT company have a conversation with about the dire situation of your cybersecurity? Do they just try to sell you some new software or service to "protect" you better?  In this episode, we tell you the honest and brutal secrets about cybersecurity that they just won't.  The hardcore facts about antivirus, firewalls, security patches, multifactor authentication and...

As we know all too well, staffing has become a problem for businesses in all industries. Economic and industry experts give many explanation however one stands true: many retirement-aged people enjoyed their time off and decided to layoff permanently. But does "The Great Resignation" speak to not being able to find staff in a manufacturer, CPA, nonprofit, restaurant and others? The Reboo...

Hackers use social engineering tactics to fool your employees to give up passwords, credit card numbers, transfer money to bank accounts, buy gift cards for them and so much more. You probably think these people are either silly for falling for these scams and you'd never fall for something like that - THINK AGAIN. Some of the victims are well versed business owners, managers and principals....

The concept of Zero Trust in technology security is one that many biz owners haven't considered but should to avoid a disaster and for compliance reasons. The basic ideas are: 1-Who gets access to the minimum data possible? 2-How do we absolutely validate they are who they say they are? 3-What assumptions should we make beforehand about them? But wait, could these mean that it's more dif...

Keeping customers is just as important as getting new customers. Plus working to keep customers is much easier than earning new ones. However, customers will only remain with you if you're providing a great product and awesome service. But creating new ways to make your customers happy is tough. The Reboot Crew has some tips for you on some of their best kept secrets to making happy customers...

“That which is measured improves. That which is measured and reported improves exponentially.” - Karl Pearson If you don't properly nurture and manage your sales leads, proposals and the activity of your sales professionals, you are probably losing opportunities to earn new customers and increase revenue. If you can't afford to NOT make more sales, listen in NOW. Your Reboot Crew answers...

September is National Preparedness Month and the Reboot crew has some SERIOUS Tech Tips to help your business get ready for  disasters that could cause downtime and business interruptions. #theReboot #technology #cybersecurity

Don't make a mistake when changing IT Support companies! You can avoid a BIG mistake by asking a few questions and understanding what makes a good response. In this episode, we'll help you make sure your decision is a good one with 5 basic questions and give you an additional list of important questions to ask. #theReboot #ITSupport #technology #cybersecurity

Do you know there are different types of antivirus available today ? Most business owners don't know because their IT staff aren't giving them an option. However there are stark difference between older antivirus and the more secure options available in next-gen antivirus. The Reboot crew helps you understand the difference and the factors to consider when discussing your #business #cybe...

This week the Reboot crew will take apart the Kaseya supply-chain hacker attack to help you prepare and minimize the chance of it happening through your MSP. #theReboot #cybersecurity #kaseya

Don't get dad a tie or socks this year!!! Check out these favorite tech gadgets any dad would love to get for Father's Day.