The Progress Report

AI can optimize every impression. It can personalize every message. It can tell you exactly what’s working. So why is trust getting harder to earn? In this episode, McKinsey joins us to unpack a tradeoff at the heart of modern advertising: the more precisely you target, the more fragile your brand can become. We examine how personalization, performance and brand consistency are being reshaped in a...

As clinicians face rising administrative burden and burnout, there’s a growing need for technology that helps them be more present and informed at the point of care. At Kaiser Permanente, that means starting with real clinician pain points, from ambient AI scribes that reduce documentation burden to digital twins that enable more personalized, proactive care. This episode explores how AI is being...

Private cloud has become a priority topic as forces of change, from AI to geopolitics, reshape where critical data and workloads reside. With AI becomes more deeply embedded in core operations, enterprises are seeking a public cloud experience in private setting, with greater control over data, security, cost, and compliance. This episode explores how private cloud can enable enterprise AI, resili...

Agentic AI can accelerate how enterprises modernize, but introducing the capability to established environments—while keeping them running—becomes architectural Sudoku. As these systems introduce new privileges and autonomous actions, they also demand stronger governance, visibility and control. This episode invites a solution architecture point of view about what it really takes to move from agen...

Governments are adopting AI to make public services more efficient. But when it comes to maintaining citizens' trust, progress isn’t linear. One outage, one confusing workflow, one moment of failure can outweigh dozens of improvements. This episode explores why the success of modernizing government services depends less on capability and more on reliability, usability and human judgment.   Feature...

What happens when AI governance is no longer just about limiting risk, but about enabling trust, experimentation, and value realization at scale?   Our guests for this episode explore how governance must evolve to meet the realities of agentic systems, hybrid workforces, and the challenges leaders face in this transformative era.    Featured experts   Dr. Ashwin Mehta , Founder and CEO, Mehtadolog...

Episode notes What happens when a legacy institution in a heavily regulated industry turns AI from a compliance challenge to a competitive advantage? Our guest for this episode, NatWest Bank's Diana Kennedy, shares how the financial services leader does exactly that. The wide-ranging chat explores how NatWest Bank approaches AI-driven transformation, its approach to partnership, and expectations f...

What does it take to decarbonize a global supply chain in banking? As emissions reporting grows more complex and sustainability standards tighten, financial services leaders are redefining their supplier engagement strategies to meet ambitious climate targets.   Tune in as experts uncover how purpose-driven innovation, AI, and supplier collaboration are enabling banks to build resilient supply cha...

How can AI transform the future of smart cities to create a more efficient, sustainable, and inclusive urban environment for citizens? Antibes, a city on the French Riviera, is leading the way in its AI-driven innovation to enhance public services and operational efficiency.    From automating budget alignment with sustainability goals to running on-premise AI for data privacy, Antibes is redefini...

As generative AI becomes deeply embedded across industries, enterprises are moving beyond experimentation toward experience-led transformation at scale. From reimagining customer and employee experiences with agentic AI to enabling trusted, scalable innovation through robust operational frameworks, transformative business outcomes are being delivered through real-world applications of generative A...

As the AI landscape rapidly evolves, organizations are striving to balance a bold, long-term vision with agile, short-term actions that drive innovation and business transformation. But success does not just depend on strategy; it requires a fundamental shift in organizational behavior, mindset, and culture. What steps do technology leaders need to take to prepare today’s workforce for tomorrow’s...

Today's digital entertainment ecosystem spans streaming platforms, mobile applications, gaming networks and content delivery systems—creating unprecedented opportunities and security challenges. Forward-thinking leaders are working to balance seamless user experiences with robust security frameworks in an era where digital content is ubiquitous and consumers demand instant, secure access across ev...

Our experts discuss the convergence of technology and social inclusion, examining innovative methods and tools designed to assist neurodiverse employees, while emphasizing the significance of accessibility features, data analytics, and remote work solutions. The discussion also highlights the benefits of partnerships with tech firms, digital training initiatives, and technology-driven strategies t...

AI is rapidly transforming the global media and entertainment industry, with a market size projected to reach US$99.48 billion by 2030¹. As AI continues to revolutionize creative workflows and enhance productivity, companies are racing to implement AI-powered tools. However, as they embrace this cutting-edge technology, enterprises must navigate the crucial challenges of ethical and safe implement...

By supporting nonprofits that provide sustainable access to technology-enabled education, IT companies can drive innovation and create a brighter future for all. Organizations like Czechitas leverage education to empower women in tech, fostering innovation within companies. Today, Czechitas stands as the largest IT community in Czechia, committed to enhancing digital skills and advancing women in...

There is a strong relationship between the business’ bottom line and workplace culture. Companies that prioritize their company culture can see a substantial 33% increase in revenue, highlighting the undeniable link between a strong workplace culture and financial success.1 Human Resources (HR) plays a vital role in making a business’ most important asset – its people – feel valued and supported,...

How can commercial lenders build and maintain trust with their clients in the face of an uncertain global economic outlook? For financial services CEOs, it starts with refining work processes, managing risk, and maximizing the value of data generated by business and IT ecosystems.  In this episode, we delve into the journey of one leading CEO who has mastered the art of creating relentless custome...

Social impact programs not only contribute to societal and environmental well-being but also provide tangible business benefits, making them a vital component of corporate strategies. What does it truly mean to be a purpose-driven company in the tech industry? And how can companies harness technology innovations and strategic partnerships to address global, social challenges while driving business...

At least 30% of generative AI projects will be abandoned after proof of concept (PoC) by the end of 2025, according to a Gartner press release.¹ This underscores a major challenge in harnessing the full potential of generative AI initiatives relative to the investment and confidence most leaders see in the technology. How can organizations effectively scale generative AI PoCs and achieve the expec...

Although large enterprises allocate significant resources to cybersecurity, many haven’t considered how they can tap into the unique perspectives of individuals in underserved communities. How can enterprises partner with community-based organizations to expand the pool of diverse and skilled cyber talent while creating a safer digital global community? Non-profits like Girl Security empower girls...

Ethical data governance practices are essential to driving business growth and positive social change. However, issues like misrepresented data or dark data can negatively impact underrepresented groups and contribute to environmental harm. How can companies effectively manage data complexities and uphold responsible practices to ensure a sustainable and equitable future? In this episode, experts...

Cybersecurity professionals are burning out faster than frontline healthcare professionals¹, signaling a mental health issue in the tech industry. With the constant threat of cyberattacks, Chief Information Security Officers (CISOs) and their teams must be on-call 24/7.  To address this, cybersecurity professionals need strong mental resilience, well-tested plans, and effective stress management s...

As the speed of enterprise change accelerates, CEOs are increasingly focusing on continuous transformation to remain relevant, competitive and profitable.  But large-scale transformations are hard to sustain. Regardless of how compelling the business imperative and exponential the technical drivers, successful outcomes depend on people. How do we help our teams identify and overcome the barriers t...

There is a changing technology landscape and government is having to undergo a shift to become as effective as possible. There are unique challenges and opportunities of the public sector in adapting and innovating with new technology: legacy systems, regulation, data foundations, and workforce skilling.​ Listen as our experts share how they are driving progress for their organizations – guiding t...

There’s a tremendous appetite for digitization within the shipping, logistics and commercial maritime industries. For example, organizations want to use AI to improve real-time shipment tracking and supply chain visibility. But implementation can be challenging.  In this episode, our experts talk specifics about digitization, data, innovation, and generative AI in the shipping industry and commerc...