The Lempert Report LIVE

The episode dives into the evolving retail landscape as we approach 2025, highlighting the alarming trend of mediocrity in customer service and how retail can evolve. Key discussions center around leveraging data, understanding consumer behavior in pricing, and the unyielding importance of maintaining a strong brand identity in an increasingly competitive market. • Mediocrity in retail and its eff...

Listen in as Phil Lempert, the SupermarketGuru, moderates retail industry experts John Carroll and Kathy Risch from Acosta Group as they reveal how leading retailers and brands thrive in today’s consumer-centric era. Discover four killer insights to unify shopping for the omnichannel shopper and master the art of seamlessly merging brick-and-mortar with digital retail. Gain valuable strategies tha...

Discover the secrets behind H-E-B's reign at the top of the DunnHumby Retailer Preference Index for an incredible eight years, and hear our surprise when we reveal Amazon taking the silver. Join me and special guest Sally as we dissect what sets these retailers apart, focusing on the potent mix of exceptional customer service and employee fulfillment that makes H-E-B a standout. From in-store...

Discover the profound shifts in consumer experiences as Lisa W. Miller, celebrated author and industry expert, joins us to dissect the revelations from her 2024 consumer survey. We delve into the escalating costs and waning satisfaction that shadow traditional leisure activities like dining out and watching movies. With keen analysis, we confront the challenges these industries face, from staffing...

This episode takes you into the heart of a Senate hearing that's ripping the lid off the devastating impact of ultra-processed foods on our children's health. We're exposing the dangerous trajectory of diabetes and obesity rates, and offering a clear, practical guide to navigating the murky waters of food choices with the help of the Nova classification system.  The stakes are high...

Prepare to have your curiosity piqued as we unravel Walmart's self-checkout conundrum and discover their innovative solution to streamline your shopping experience. We're not just talking about technology; we're also casting a light on Walmart's commendable initiative to offer a comfortable environment for shoppers with autism and sensory concerns. It's a discussion that m...

Want to immerse yourself in the captivating interplay of food, culture, and innovative commerce? We've got your playlist right here. Today, we're unraveling the sensation caused by supermarket chain Albertsons and YouTuber Mr Beast. The duo's remarkable feat of cohabitation with a Safeway store for 45 rip-roaring days gave birth to an unprecedented charity drive, gaining over 90 mil...

Did you know that self-checkouts lead to 16 times more losses for retailers compared to traditional cashiers? Get ready for an eye-opening conversation as we scrutinize the rising backlash against self-checkouts across UK supermarkets, including Booths' decision to remove them altogether due to a deluge of consumer complaints. Join us as we explore a petition urging Tesco to halt the replacem...

Ever wondered how your daily meal impacts the economy, or how your phone usage affects your family and health? Brace yourselves as we dissect these layers of influence in our everyday existence. From deflation in the food industry, as indicated by Walmart CEO Doug McMillan, to probing the alarming decline in birth rates linked to certain agricultural chemicals, we unravel the intricate interplay o...

Ever wondered how the omnipresent smartphone is reshaping our dining traditions? Well, it's time to feast your ears on this episode of The Lempert Report LIVE! We're joined by Kathy Risch, SVP, Shopper Insights & Thought Leadership for the Acosta Group, who unveils some fascinating survey results addressing this very topic. Tune in as we chew over the generational tolerance for mobil...

Get ready for an enlightening journey as we unpack the seismic shifts happening in the food delivery marketplace. What if you could have your groceries at your doorstep in just 15 minutes? The sale of FreshDirect by Ahold could be the beginning of this revolution. We'll also delve into Ahold's strategic refocus on omni-channel strategies and what this could imply for the future of food d...

Ever wondered how seemingly benign habits could potentially influence our lives and society at large? This episode uncovers startling insights as we navigate the labyrinth of modern habits. We dissect the trend of pre-tipping and its potential impact on the food delivery industry, specifically DoorDash. We also tackle the controversial topic of substituting Ozempic with Metamucil and ponder over t...

Could the Thanksgiving dinner table become a battleground for supermarket giants? That's the question we're exploring today as we delve into the fierce competition between retail titans Walmart, Aldi, and Costco. We'll cover everything from meal packages to slashed prices, and assess what this means for your holiday shopping. The conversation doesn't stop there, we also unpack...

Are you ready to get a taste of how TikTok is transforming the food industry and the implications of the rising cost of Halloween candy? Hold onto your broomsticks, because we're diving into the viral wave of TikTok food reaction videos, exploring how brands and grocers can ride this trend without scaring off potential customers. We'll unveil surprising facts from a recent Advantage surv...

Are you ready to join us on a critical exploration of children's health as we uncover crucial insights about the alarming increase in non-alcoholic fatty liver disease among children? This episode promises to raise your awareness about the insidious link between ultra-processed food in our diets and the worrisome rates of depression and addiction, particularly in the younger generation. We&ap...

Are you ready to have your perspective on the food industry completely transformed? Today, we're discussing the shocking impact of weight loss drugs, Ozempic and Wegovy, on our food consumption and how Walmart's CEO comments on the impact. Believe it or not, we're talking about a startling 15% decrease in body weight in individuals taking these medications, and this is sending rippl...

Ready to get the lowdown on the food industry's biggest battles, innovative solutions to food waste, and the ethical implications of marketing to youth via social media? Buckle up! We're navigating the competitive landscape of food delivery giants - Instacart, DoorDash, and Uber Eats, and exploring how they're evolving to stay ahead. But it's not all corporate skirmishes; we&ap...

Did you ever consider that a bite of your favorite snack might be playing into the hands of big tobacco? Hold onto your shopping carts as we unravel the untold story of how tobacco industry giants have influenced the food we eat, creating hyper palatable products that are impossible to resist. We'll also take a hard look at the controversial idea of a city-owned grocery store in Chicago, and...

Ever wondered how the fierce retail giants battle over prices? Or what it would be like if the Milkman made a comeback, blending modern conveniences with good old-fashioned doorstep delivery? This episode takes you on a thrilling roller-coaster ride through the fascinating world of food, retail, and lifestyle trends. We uncover the heated price hike battle led by Carrefour, the shopping wonderland...

Could you imagine a world where food companies make bold moves to combat theft? What if we told you that going vegan could actually reduce your food costs? This episode is packed with riveting insights, as we tackle these topics and more. We'll also explore Tyson's autonomous food trucks, and discuss the World Resource Institute's playbook for a plant-rich diet. Plus, gear up with u...

Are you ready to unravel the intriguing strategies of retail giants, or venture into the world of celebrity-chef-crafted frozen foods? This episode promises to open your eyes to the complexities and controversies of the food and grocery industry. We'll journey into the heart of Walmart's most recent initiative to cut prices for their Plus service for families on government aid - a bold m...

Can you imagine the environmental footprint of that lime slice in your margarita? This week, we're serving up an enlightening journey through the maze of food regulations and the war that's erupting between Kellogg's and Mexico over new labeling requirements. As we approach Labor Day, expect to be shocked by the rise in food prices and discover the cunning strategies big corporation...

Do you ever think about how your local grocery store impacts your community and your lifestyle? This episode of the Lempert Report LIVE will take you through the fascinating world of retail food industry, where we discuss Aldi's game-changing acquisition of Winn-Dixie and Harvey's. Fresh insights are waiting as we reveal how this move will reshape shopping habits in the Southeastern U.S....

Get ready as we pull back the curtain on the retail world, where a colossal merger hangs in the balance. We're breaking down the proposed union of Kroger and Albertsons , scrutinizing what it might mean for suppliers, consumers, and workers alike, and we're not shying away from the contentious payout for Albertson's executives. We'll also give a nod to FreshDirect's commen...

Get ready for a lively discussion as we unravel the latest news from the food industry, starting with a shocking update on YouTube star Mr Beast's lawsuit against his food delivery partner, Virtual Dining Concepts. It's an intriguing look at the challenges celebrities face in the food sector. Also, Nestle's cutting-edge strides in gut health research, and how this could revolutioniz...