The H&H Impact

In this episode of the H&H Leadership Podcast, Charles Hall sits down with Rear Admiral (Ret.) Pam Miller to discuss the leadership principles that shaped more than three decades of service in military medicine and their relevance to today's healthcare leaders. Admiral Miller shares her journey from nursing assistant to Rear Admiral, highlighting the importance of servant leadership, mission-d...

In this episode, Stephen Hartz sits down with Rosemary Wurster to explore the evolving role of nurse leadership in today’s complex healthcare environment. Rosemary shares her journey from EMS to system chief nurse executive, emphasizing people-centered leadership, accountability, and “micro moments” that shape culture. The discussion highlights aligning teams around patient care, navigating system...

Join us for a proactive conversation with Michael Hassell, CEO of Melissa Memorial Hospital, as he shares how visionary leadership, strategic innovation, and a commitment to rural healthcare are driving success across Colorado. Michael discusses overcoming challenges, building high-performing teams, and leading transformational change to strengthen healthcare access and community impact.

In Episode 11 of the H&H Impact Podcast, Stephen Hartz and Pat Songer explore the evolving role of EMS in rural healthcare. They discuss how integrating EMS into health systems can improve patient outcomes, expand access, and drive financial sustainability. Key themes include mobile integrated health, staffing challenges, payment reform, and the importance of leadership and quality standards....

Join H&H Impact for an engaging conversation with Jon Snow of ImageTrend recorded at the First Annual NEMSMA Conference, where we explore how EMS data is transforming performance across the emergency medical services industry. In this episode, Charles and Jon share insights on the power of leveraging data to drive smarter decision-making, improve operational efficiency, enhance patient outcome...

In this episode of the H&H Impact Podcast, Stephen Hartz interviews Monte Chambers and Gregory Hanna, Jr., who bring decades of public safety leadership experience to a candid discussion on bystander intervention and accountability. Drawing from real-world leadership roles in high-stakes environments, they explore why individuals often hesitate to speak up, even when they recognize something i...

In this episode of the H&H Impact Podcast, Stephen Hartz and Charles reflect on their week at Veterans Edge and discuss the powerful ecosystem supporting veteran entrepreneurs. They share firsthand experiences with the Institute for Veterans and Military Families (IVMF) programs, including EBV and the CEO Circle, and how these networks help veterans transition from military service to building...

In this episode, we sit down with Marc, CEO of Edgerton Hospital and Health Services, to explore his leadership journey and the principles that have shaped his success in healthcare systems management. Marc shares insights on navigating complex organizational challenges, building high-performing teams, strengthening financial and operational performance, and leading with clarity and purpose in a r...

This episode of The H&H Impact Podcast was recorded live at the NRHA Policy Institute in Washington, DC and explores the urgent challenges facing rural healthcare. Steve Hartz and Charles Hall discuss workforce shortages, financial instability, leadership gaps, and practical solutions including telehealth, community paramedicine, and stronger executive development to sustain care close to home...

Emergency Medical Services in the U.S. is changing fast, and the old models are breaking under pressure. In this episode of The H&H Impact, Stephen Hartz sits down with EMS leaders Todd Sheridan and Fred Wurster for a candid conversation about where EMS is today and what must change by 2030. They unpack the realities behind workforce shortages, funding gaps, ambulance deserts, and the growing...

In this episode, Steve turns the conversation toward Charles and the path that carried him from rural beginnings and early EMS exposure to serving as a Hospital Corpsman and nurse in the U.S. Navy, and ultimately to co-founding H&H Leadership Solutions. Charles shares how growing up between New Mexico and Wisconsin, shaped by faith, family, sports, and community, built resilience early on. You...

In this episode, Charles digs into Steve’s story and the path that carried him from a childhood spent constantly on the move to the cockpit of a Navy helicopter, and eventually to co-founding H&H Leadership Solutions. Steve opens up about the moments that pushed him, the setbacks that taught him, and the people who shaped the way he leads today. You’ll hear how growing up as a “BRAT” (Born Rea...

In this episode of H&H Impact, H&H Principals sit down with healthcare leader Neil Meltzer, CEO of LifeBridge, Maryland Healthcare System, to explore how unexpected career turns, a passion for servant leadership shaped his path into healthcare advisory work. Together they discuss what it takes to support rural hospitals and EMS agencies through people-centered solutions, stronger boards, a...

Every leader starts somewhere. In this kickoff episode, Charles Hall and Steve Hartz open up about their journeys—from Navy service to the boardroom—and the lessons they learned along the way. They talk about curveballs, resilience, teamwork, and why the heart of leadership is found in real experience, not theory.