The Field Engineer

Field Engineer leaders Charlie Apps, Guy Eid, Bruce Breeden,Kevin Mace, and Maurizio de Poli in discussion about employee engagement. During the roundtable discussion, they discuss engagement, leadership,management, retention of employees, how to handle a merger, and how to leadmultigenerational teams. There are lots of examples from their own experienceas FSEs and as managers and team leaders.

Poonam Gupta Lead Evangelist Qbit Labs discusses her career working in Semiconductor Tech in India. Poonam discusses her career with Synopsys, Wipro, Larsen & Toubro and working with other organisations and groups. She also explains how more women can be encouraged into engineering and particularly into semiconductor engineering.

Charlie Apps meets Jason Jackman Regional Service Manager Miele UKJason Jackman discusses his background and his journey from the Army, to field service technician to regional service manager. Jason explains how the industry has changed over time and so their recruitment strategy has changed to reflect that. It's much harder to recruit from similar companies or competitors, so they also look f...

Caroline Gregory, The Field Engineer Community Manager discusses her career with Guy Eid and Charlie Apps, both team leaders and managers. Caroline is also an intercultural trainer and coach and runs Intercultural Success. The Field EngineerThe aim of the community is to support engineers through their careers. To help them to network, learn, and exchange knowledge with fellow engineers and specia...

Charlie Apps meets Chris Tidy who is the Founder of Hard Hat Awareness Week. In this interview Chris explains why a proper hard hat is important and vital protection. Do you wear a helmet when riding a motorcycle or bicycle? Do you wear a hard hat at work? In many countries wearing a helmet at work in certain jobs is compulsory under health and safety at work legislation, but it's not mandatory fo...

Tino Jongwe is a Biomedical Engineer from Zimbabwe who has already worked in three overseas locations, Canada, Australia, and the USA. Tino discusses his experience of working as a biomedical engineer, BMET, in hospitals in Canada. He compares the roles of working full time in hospitals in a BMET role, with being a Field Service Engineer for medical equipment for Elekta. The regular hours of a BME...

Part three. The final section of our Field Service Engineering Leaders Roundtable Mastermind Discussion. Topics include, instruments, customization, customisation, patches, software, firmware, hardware, training, AI, augmented reality, AR, artificial reality, scheduling, escalation and escalations, downtime, maintenance. The importance of the field service engineer who is at this moment in front o...

Part 2. of the Field Service Engineering leaders roundtable mastermind discussion discusses leadership, hiring, onboarding, and KPIs.

Part one of Field Service Engineering Leaders Roundtable Mastermind Discussion about Servant Leadership. Featuring Bruce Breeden Chief Service Officer at Michelli Weighing & Measurement, Jerry Varvaro Head of BPS Service - Americas at Sartorius , Maurizio De Poli Global Service Manager at Nanion Technologies. Hosted by The Field Engineer volunteer Advisory Team Members, Charlie Apps former Glo...

A short clip of Bruce Breeden discussing leadership, from the Field Service Engineering Leaders Roundtable Mastermind Discussion. https://youtube.com/shorts/D98zrQnvSbk

Guy Eid shows us round his apartment in Montreal where he records some of our YouTube interviews. Behind the scenes at Guy Eid's apartment in Montreal. Dans les coulisses de l'appartement de Guy Eid à Montréal.

Tim Robertson Founder and CEO of The Field Engineer, discusses his vision for The Field Engineer community with community members and field service leadership veterans, Charlie Apps and Guy Eid."I just recorded an interview with Charlie Apps and Guy Eid, members of The Field Engineer community who have also become good friends and volunteers supporting our goals. I hope the interview answers...

The Field Engineer is proud to support and share news of the annual event, " Hard Hat Awareness Week ," which runs from the 9th to the 15th of June. The event was created by Chris Tidy. "Hi, I'm Chris Tidy and I'm the founder of Hard Hat Awareness Week. So what is Hard Hat Awareness Week? So Hard Hat Awareness Week was actually born back in June of 2020, but like so many oth...

Guy Eid and Charlie Apps discuss The Field Engineer Community Coach on Call Service. They also discuss their experience of coaching others, and being coached themselves. The service is available to The Field Engineer Community Members. You can join The Field Engineer Community by registering here. https://thefieldengineer.com/register/Once you have registered you can access the Coach on Call form...

Guy Eid meets Slava Gorovoy, former Aftermarket Business Manager - APAC for The Toro Company. As an Aftermarket Business & Operations Manager for the APAC region, he spearheaded initiatives to drive aftermarket sales, market expansion, supply chain optimization, and customer-centric strategies. His leadership and strategic focus resulted in measurable growth, operational excellence, and enhanc...

Rosemary Coates and Charlie Apps discuss the importance of Global Supply Chains in the success of global field service and support. They also discuss the important role Field Service has on a company's success when the Field Service department is managed correctly within the wider organisation. Rosemary Coates has been awarded one of 100 Most Influential Women in Silicon Valley 2024. She is Presid...

Guy Eid who mentored Marc Yvan WABO FOTSO with his move to Canada, discusses the challenges of relocating to Canada after having worked as an Automation Engineer from Cameroon, working for BB Lomé S.A., in Lomé Togo. He has Sidel and Krones bottling production line, and palletising equipment experience. He previously worked for Boissons du Cameroun in Cameroon. Wabo has a Masters' degree from Inst...

The Field Engineer Podcast today meets Bruce Breeden a veteran in the field of Field Service. Bruce is the author of The Intentional Field Service Engineer now in its 2nd Edition. Bruce has been a part of, Beckman Coulter Life Sciences, Thermo Fisher Scientific, Rain Bird Corporation, Fairbanks Scales, Gatekeeper Systems, Inc. He has recently "retired", and now runs his own CX (Customer Experience...

Guy Eid and Charlie Apps discuss the interviews that The Field Engineer Podcast has done in 2024, with leaders and engineers from across the world. How the Podcast supports The Field Engineer community and the Community blog posts. They look forward to the potential for the Podcast in 2025.

Guy Eid meets Kevin Mace, Vice President - Global Installations at Varian, a Siemens Healthineers company, and a fellow member of The Field Engineer Community. Kevin started his career as an Electronics Engineer (Radar) in the Royal Air Force. Like many Radar engineers from the military, when he left the RAF Kevin transferred his Radar experience to the field of Radiology equipment. Radiotherapy L...

Maurizio De Poli shares his experience and career story with Guy Eid. Maurizio De Poli is an experienced Service Manager and Technical Support Manager, he brings extensive knowledge and a proven track record in tackling various challenges. His focus is on delivering exceptional service and support within contractual terms and budgetary constraints, optimising service delivery processes, and enhanc...

Field Service Engineering leaders, Guy Eid, Jerry Varvaro, and Charlie Apps, discuss the career options and career tracks available to Field Service Engineers. With practical examples from their own careers as Field Service leaders, Guy, Jerry, and Charlie emphasise multiple paths that a successful Field Service Engineer can follow to advance their career, and the vital role of their managers to h...

Guy Eid meets Jerome Varvaro Head of BPS Service, Americas for SartoriusJerome, "Jerry" Head of BPS Service North AmericaJerry Varvaro Leads the Instrument Services team in the US, Canada, and Puerto Rico providing world class support for Sartorius Bioprocess instrumentation and equipment. Responsibilities include field service, spare parts programmes, and service centre operations. Jerr...

The Field Engineer podcast meets Millicent Alooh Regional Director, BMET implementation at Rice360 Institute for Global Health Technologies at Rice University in Houston, Texas. The Field Engineer channel's Charlie Apps discusses Millicent Alooh's global career in Biomedical Engineering. How she support and oversees the implementation and integration of Health Technology management, NEST360 (from...

Global Medical Equipment Field Service leaders Guy Eid and Charlie Apps discuss Charlie Apps' career. Charlie Apps is Medical Technology leader with experience building Field Service organisations in Europe and Technical Support capabilities globally for companies and organisations including CMR Surgical, , St Jude Medical, Abbott, EP MedSystems, Medicines and Healthcare products Regulatory Agency...