The Dispatch

David, @hvac_slim is a Georgia-based HVAC technician, Army infantry veteran, and one of the biggest voices in the trades online. After serving six years in the Army and being wounded in Afghanistan, Slim faced the same question many veterans do: what's next? The answer changed his life. In this episode, you'll hear: How Slim transitioned from Army infantry to a career in HVAC after being s...

In this special National HVAC Tech Day episode, Ryan sits down with four of the most exciting young voices in HVAC: Andrew @hvac_disciple, Amir @xavierhvac, E @ewokdoeshvac and Ryan @tradesovercollege. At just 20 years old, they're already technicians, business owners, content creators, and leaders helping shape the future of the industry. In this episode, you'll hear: What it's like e...

Rhydon Atzenhoffer (@hvac_rhyno) grew up in a family HVAC business, started working in the trade as a kid, and has spent more than 20 years building a career that has taken him from job sites and warehouses to sales, leadership, distribution, and one of the top podcasts in the industry. In this episode, you'll hear: What it was like growing up in a family HVAC business Why HVAC offers far more...

Everett Lippel (@soiwasinthishouse) has spent 17 years in HVAC and home services, working in sales, operations, ownership, consulting, training, and podcasting. He’s seen the trade from almost every angle, and his biggest lesson is simple: fixing the unit matters, but knowing how to handle the person in front of you matters just as much. In this episode, you’ll hear: How Everett went from 0-for-11...

Bobby Armstrong (Blue Collar Code) started working in the trades at 13 years old sweeping floors in his dad’s auto body shop. Since then, he’s done everything from welding buses and fixing reefer trailers to residential installs, commercial HVAC, service management, and building one of the biggest blue collar audiences online. In this episode, you’ll hear: -How Bobby went from addiction to rebuild...

Zach Karre, owner of A Plus Heating & A/C, went from learning the trade to owning the company, and he did it by asking the right questions, finding the right people, and diving headfirst into everything he didn't know. In this episode, you'll hear: How seller financing makes buying a business possible without a bank The real cost of buying a used van (it's not what you think) The 3...

Dominic Furnback walked away from the union, got laid off at 25, and decided to build something of his own. Today he's the CEO of Elite Service Group and one of the youngest company owners making noise in the HVAC industry, and he's doing it by betting on attitude over experience and building a crew that shows up like family. In this episode, you'll hear: -Why the union culture wasn&#3...

Rich Ortega is a third-generation tradesman who turned 20 years of fixing commercial kitchen equipment, refrigeration, and foodservice HVAC into something bigger, his own company, On The Rock Services, built on the radical idea that doing things right and treating people well is actually a competitive advantage. In this episode, you'll hear: Why the guys who latch every door and replace every...

Ty Smith (@Icemaster_ty) is a licensed journeyman and commercial refrigeration specialist based in Canada with 15 years in the trade. He's kept grocery stores running, managed million-dollar product saves, and built one of the most respected reputations in the refrigeration community. In this episode, you'll hear: -Why commercial refrigeration is one of the highest-pressure gigs in the tra...

Shawn (@hvac_animation) is a seasoned HVAC veteran in Canada who's spent three decades mastering the craft, raising the next generation of tradespeople, and proving that the best relationships in this business are built one coffee order at a time. In this episode, you'll hear: The flooding incident that taught him the most important lesson of his career Why knowing your customer's coff...

Andrew (@hvac_disciple) is a Gen Z HVAC tech in Florida who's proving that age is just a number when you've got the obsession to back it up. He went from doubting himself in trade school to training his own helpers, and inspiring thousands online along the way. In this episode, you'll hear: The moment he almost quit in his first week (and why he didn't) How to earn respect when eve...

Tim De Stasio (@timdestasiohvac) has spent over 25 years mastering HVAC, from service tech and installer to designer, business owner, and instructor. He's seen critical systems in hospitals, built his own company, and now consults on the comfort and air quality problems that plague homes across coastal North Carolina. In this episode, you'll hear: The carbon monoxide mistake that sent work...

Jake Krauss (@ koolinwithkrauss_hvac ) is a residential HVAC tech with 2.3M+ YouTube views and co-host of HVACKnights. He's the guy who shows up when your AC dies in the Florida heat, and he's building a reputation by taking care of his community one call at a time. In this episode, you'll hear: Why Jake offers free second opinions and no dispatch fees for veterans, teachers, and first...

Adrian Garcia (@reliablehvacr) owns Reliable Kitchen Services in South Texas and hosts the Reliable Trades Podcast. He's seen it all, from starting at the bottom in his dad's company to dealing with hecklers while fixing hospital freezers. In this episode, you'll hear: Why starting in the trades means starting at the bottom—even when it's your family business Why buying that brand...

Welcome to the very first episode of The Dispatch! Join Ryan Prosser and Jessica Begley, Co-Founders of FieldMind, as they kick things off by answering the big question: What is FieldMind and why does it exist? In this episode, you'll hear: The real problem facing field techs today (hint: it's not just about finding manuals) Why the trades are harder to break into than ever before—and how...

I’ve spent most of my career building technology for the people who keep the world running, the ones out in the field, fixing what breaks, often before anyone even knows it did. The more time I spent with them, the more I realized: these are the stories worth telling. Welcome to The Dispatch. Every other week, I sit down with the voices you already know, the field pros, trainers, and creators show...