The Digital Dose: Health Tech Discussions with Richard Samuel, Trudy Kerr and Guests

What do patients really think about AI in healthcare? In this special episode of Digital Dose , we’re joined by Rachel Power, CEO of The Patients Association, to explore patient attitudes toward AI in the NHS. From trust and transparency to safety and accountability, we unpack key insights from a recent survey, revealing that while patients are open to AI, they want clear communication, human over...

In this episode, we explore Project SPAN, EBO's Single Point of Access and Navigation solution designed to make it easier for patients and carers to find the right local NHS service, provider, or next step. The discussion looks at why access and navigation have become such critical operational issues as neighbourhood health develops, and how a safeguarded digital front door can reduce confusio...

In this episode, Trudy Kerr dives into an important and timely topic: “Beyond Validation.” While waiting list validation is essential for helping healthcare organisations and the NHS manage demand and prioritise care, what happens next is just as critical. How can we ensure patients remain informed, motivated, and supported while they wait for treatment? And how can technology play a role in makin...

In today’s episode, Trudy Kerr and co-host Richard Samuel are joined by special guest Richard “RJ” Kedziora, CEO and co-founder of Estenda Solutions, dialing in from across the Atlantic. Together, they dive into a fireside-style conversation on how AI is transforming the patient journey, comparing adoption in the UK and US healthcare systems. From real-world success stories to the shifting expecta...

This ep.2 of the Digital Dose podcast is a special one - in recognition of Mental Health Awareness Month, we’re turning our attention to how digital tools — especially patient portals — can better serve patients in mental health and community settings. Join host Trudy Kerr and Richard Samuel , former NHS Chief Executive and EBO’s Director of Healthcare Strategy, as they explore Patient Portal 4.0...

Welcome to The Digital Dose – a podcast brought to you by EBO, where we explore how Conversational AI is reshaping healthcare, with a particular focus on the NHS. In the first episode, Richard Samuel, EBO’s Director of Healthcare Strategy and former NHS Chief Executive, explores how Conversational AI is reshaping how the NHS engages with patients. “It’s not just about deploying AI, ” Richard expla...