The Care Exchange

In this episode of The Care Exchange, host April De Silva sits down with Reuben Jacob, CEO of ARIIA (Aged Care Research & Industry Innovation Australia), to explore how innovation, technology, and evidence-based practice are reshaping Australia's aged care sector. Reuben shares his journey from biotechnology into aged care leadership, unpacks what ARIIA does and why it was created, and of...

In the next episode of The Care Exchange, April De Silva sits down with Chitrakshi Jaitly, Roaming General Manager at Respect Aged Care, to unpack a challenge many aged care services quietly live with every day: disconnected systems. Incident reporting in one platform. Clinical notes in another. Complaints, audits, and compliance spread across tools that don’t talk to each other. Drawing on her ex...

In this episode we speak with Dr Richard Rosewarne, Chief Analyst at Apollo Care, explains how Max AI and the Operations Insight Suite are helping aged-care leaders turn complex data into real-time, evidence-based decisions. From boosting compliance confidence to improving EBITDA, Richard shares how Apollo Care’s decentralised model and AI-driven insights are reshaping how providers think about go...

In this episode of The Care Exchange , host April Da Silva speaks with Dinesh Kumar Subramani, Head of Hotel Services at mecwacare. With over 20 years in hospitality and aged care, Dinesh shares his inspiring journey from international student and part-time dishwasher to leading hotel services across 22 facilities. He reflects on the role of food in bringing dignity and joy to residents, the impor...

In this episode of the Care Exchange Podcast by Governa, host Devon speaks with Stephen Becsi, CEO of Apollo Care, about reshaping aged care in regional Australia. Stephen shares how Apollo Care’s unique alliance model preserves local identity while leveraging technology, governance, and culture to ensure sustainability. From empowering regional site managers as “mini-CEOs” to building data-driven...