Technical Writing Success

Welcome to episode 222 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "Should Technical Writers Rebrand as "Knowledge Conductors"? The Honest Take." Hosts Daphne Blake and Fred Jones examine the professional identity crisis currently facing technical writers and documentation specialists as artificial intell...

Welcome to episode 221 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "Beyond Text: Why Multimodal Documentation Is the New Standard." Hosts Daphne Blake and Fred Jones explore the transition from traditional text-only instructions to multimodal documentation, which incorporates diagrams, annotated...

Welcome to episode 220 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "Why UI Copy Is Becoming Core Technical Writing Work." Hosts Daphne Blake and Fred Jones explore the growing importance of UI copy and microcopy within the field of technical writing, framing these elements as the most impactful...

Welcome to episode 219 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "Tech Writers Don't Write Anymore. They Read. Here's Why That's Your Superpower." Hosts Daphne Blake and Fred Jones argue that deep reading will become the most essential skill for technical writers by 2026, surpassin...

Welcome to episode 218 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "The EU AI Act Just Made Technical Writers Compliance Gatekeepers." Hosts Daphne Blake and Fred Jones discuss how the European Union AI Act fundamentally transforms the role of technical writers into essential compliance gatekeep...

Welcome to episode 217 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "Should Technical Writers Optimize Docs for AI Search? The GEO Debate." Hosts Daphne Blake and Fred Jones discuss the debate surrounding Generative Engine Optimization (GEO) and whether technical writers should specifically tailo...

Welcome to episode 216 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "Agentic AI for Technical Writers: What Changes When Docs Write Themselves." Hosts Daphne Blake and Fred Jones discuss the transition from simple generative AI to agentic artificial intelligence within the field of technical docu...

Welcome to episode 215 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "The Technical Writer’s AI Workflow: Draft, Edit, Verify, Ship." Hosts Daphne Blake and Fred Jones teach listeners a structured, four-step workflow designed to transform how technical writers integrate artificial intelligence int...

Welcome to episode 214 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "How to Reduce Support Tickets With Better Documentation (with Real Numbers)." Hosts Daphne Blake and Fred Jones explore how high-quality technical documentation serves as a vital financial asset by reducing support ticket volume...

Welcome to episode 213 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "62% of Technical Writers Now Use AI Daily—But Here's the Real Problem." Hosts Daphne Blake and Fred Jones explore a significant shift in technical communication, noting that 62 percent of professionals in the field now utili...

Welcome to episode 212 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "How to Write Documentation AI Can Actually Read (LLM-ready Docs)." Hosts Daphne Blake and Fred Jones explore the evolving role of technical writers as they adapt to a landscape where AI agents are becoming primary consumers of d...

Welcome to episode 211 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. This episode is entitled "Information Architecture: The Technical Writing Skill AI Can't Replace." Hosts Daphne Blake and Fred Jones outline a curated guide for technical writers on selecting AI documentation tools in 2026, prioritizing practical uti...

Welcome to episode 210 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition. Entitled "The Best AI Documentation Tools in 2026 (and What's Not Worth It)" hosts Daphne Blake and Fred Jones outline a curated guide for technical writers on selecting AI documentation tools in 2026, prioritizing practical utility over marketing hy...

Welcome to episode 209 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  In this episode, entitled "Is the Help Center Dying? In-Context Help vs. the Knowledge Base," hosts Daphne Blake and Fred Jones explore the shifting role of technical documentation, specifically debating whether the traditional help center is becoming o...

Welcome to episode 208 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  In this episode, entitled "How to QA AI-generated Documentation Without Missing Errors," hosts Daphne Blake and Fred Jones outline a systematic approach to quality assurance for technical writers and documentation specialists who must now prioritize edi...

Welcome to episode 207 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones explore the fundamental evolution of technical writing as artificial intelligence assumes the burden of initial drafting and routine formatting. Rather than replacing humans, technology is shifting the professional’s focus toward...

Welcome to episode 206 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones provide listeners with a practical manual for technical writers transitioning into the role of AI orchestrators by mastering the art of prompt engineering. The charismatic hosts outline a core framework involving Role, Context, T...

Welcome to episode 205 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones discuss the evolving landscape of technical writing as artificial intelligence reshapes the labor market in 2026 and beyond. While this episode acknowledges that AI-driven drafting threatens traditional roles focused solely on co...

Welcome to episode 204 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones discuss a June 16 article published by Technical Content Strategist and AI Enablement Lead Will Kelly from Springfield, Virginia entitled "Overthinking AI Writing is Cheap. Owning a Custom Model is the Work." Kelly argu...

Welcome to episode 203 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones discuss a June 4 article by technical writer Mrinal M in India entitled "Documentation Drift: The Silent Distance Between Truth and Words." The article discusses the concept of documentation drift, which occurs when tec...

Welcome to episode 202 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones discuss the growing global anxiety regarding artificial intelligence and its potential to displace human workers. Recent data indicates that more than half of Americans fear the loss of household income due to automation, a senti...

Welcome to episode 201 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones review a recent article from Katie T. in Toronto entitled "Why AI Needs Technical Writers More Than Ever" that was published on LinkedIn on June 8. She asserts that technical writers are becoming increasingly essential...

Welcome to episode 200 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones review a recent newsletter issue from technical writer and documentation engineer Victoria Oluchi Lazarus in Nigeria entitled "Documentation Should Never Be an Afterthought in the Product Development Process" that was p...

Welcome to episode 199 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones review a recent article from Toronto-based Precision Content CEO Rob Hanna entitled "The Humble Truth: We Create Content" that was published on LinkedIn on May 21 (link below). Hanna explains that technical communicators perform...

Welcome to episode 198 of the Technical Writing Success podcast from Curt Robbins, where we help you get smarter than your competition.  Hosts Daphne Blake and Fred Jones review a recent interview with London-based technical writer and software developer Deborah Emini that was published on LinkedIn (link below). The provided text explains that technical communicators perform the vital task of conv...