SpaRetailer

The Voice of the Hot Tub Industry

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Business

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sparetailer.com

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28. Okt 2026

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Episode #49, Surviving a Pandemic as an OEM with Jerry Greer from Core Covers 18.11.2020

How he went from being a wild kid, to a star Yellow Pages salesman, to hot tub industry entrepreneur. For every business partnership that’s soured, Greer has the opposite tale. We talk to him about his life in the hot tub industry and what happened to Core Covers during the shutdown and order influx. A masked Core Cover employee works at his station. “We all keep each other safe” says the banner h...

Episode #49, Surviving a Pandemic as an OEM with Jerry Greer from Core Covers 18.11.2020

How he went from being a wild kid, to a star Yellow Pages salesman, to hot tub industry entrepreneur. For...

Episode #48, Two Drinks with the Legend 04.11.2020

Neither Jeff nor Megan were able to enjoy the libations during this conversation between two industry legends. Haviland graciously recorded a podcast episode for us, and John “Legend” Bokor, who we had on back Episode #39 chats lakeside with longtime Haviland president Art Harre. Harre is retiring at the end of 2020 and reflects on his time in the industry. Sit back and enjoy fun tales of the indu...

Episode #48, Two Drinks with the Legend 04.11.2020

Neither Jeff nor Megan were able to enjoy the libations during this conversation between two industry legends. Haviland graciously recorded...

Episode #47, Flourishing During Corona, with Kathi Belcourt 28.05.2020

Aqua-Tech Pools, Hot Tubs and Bathrooms has pivoted to not only survive the pandemic, but to thrive. Showroom manager, Kathi Belcourt, shares what they’ve done to keep sales flowing. https://sparetailer.com/feed/podcast/ This episode is sponsored by Strong Spas. Experience true spa convenience at the touch of a button! Strong Spas’ fully-automated Dura-Shield HardCover is another example of Strong...

Episode #47, Flourishing During Corona, with Kathi Belcourt 28.05.2020

Aqua-Tech Pools, Hot Tubs and Bathrooms has pivoted to not only survive the pandemic, but to thrive. Showroom manager, Kathi...

Episode #46, Find and Convert Online Leads with Ben Poggemiller 15.04.2020

Ben Poggemiller is a digital marketer turned hot tub business owner in Manitoba, Canada. He’s used his marketing background to put together a successful system to collect leads and sell spas without ever seeing a customer face-to-face. We interviewed Poggemiller before the COVID crisis, and he was kind enough to record the episode again, updating the information to reflect our new social distancin...

Episode #46, Find and Convert Online Leads with Ben Poggemiller 15.04.2020

Ben Poggemiller is a digital marketer turned hot tub business owner in Manitoba, Canada. He’s used his marketing background to...

Episode #45, Selling Spas in the Time of COVID — Webinar Recast 10.04.2020

Listen to a rebroadcast of a free webinar conducted by Clear Comfort and SpaRetailer. Megan is joined by Steve Berens to discuss how to conduct business while also social distancing. A few of the things covered include: Technologies for engagement and revenue Virtual selling Training Staff Build comfort and trust Protect, retain and train staff Sell experience over features Maximize each opportuni...

Episode #45, Selling Spas in the Time of COVID — Webinar Recast 10.04.2020

Listen to a rebroadcast of a free webinar conducted by Clear Comfort and SpaRetailer. Megan is joined by Steve Berens...

Episode #44, Coronavirus Fallout and Silver Linings, with Don Riling 01.04.2020

Don Riling, owner of Olympic Hot Tub, joins Megan on the podcast to talk about COVID-19 and how it is impacting his Seattle business. Riling had to close all of his stores after the state issued a stay-home mandate, which meant laying off 16 people. Riling shares the techniques he’s using to continue to get hot tub sales despite his physical locations being closed and how he’s personally coping wi...

Episode #44, Coronavirus Fallout and Silver Linings, with Don Riling 01.04.2020

Don Riling, owner of Olympic Hot Tub, joins Megan on the podcast to talk about COVID-19 and how it is...

Episode #43, Training with Greg Welsh 05.03.2020

If you haven’t met Greg Welsh you’ve probably heard his name before. Welsh is a longtime sales trainer in the hot tub industry, having started his career selling hot tubs in Portland before working for Watkins Manufacturing. Welsh is now an independent sales trainer who works across many industries. He joins Megan and Jeff to talk about the importance of training programs, what type of training he...

Episode #43, Training with Greg Welsh 05.03.2020

If you haven’t met Greg Welsh you’ve probably heard his name before. Welsh is a longtime sales trainer in the...

Episode #42, Selling to a New Generation with Steve Berens of Clear Comfort 19.02.2020

Jeff and Megan talk to Steve Berens, the founder and CEO of Clear Comfort. Steve talks to us about his AOP system and what it does, but also what the next generation of hot tub buyers is going to demand from their hot tubs and buying experience. Let us know what you think about this episode and others by emailing podcast@sparetailer.com. You can also leave us a voicemail at 405-992-0160 and we’ll...

Episode #42, Selling to a New Generation with Steve Berens of Clear Comfort 19.02.2020

Jeff and Megan talk to Steve Berens, the founder and CEO of Clear Comfort. Steve talks to us about his...

Episode #41, New Marketing Tools with Jamie Novak from NC Brands 05.02.2020

Jamie Novak, NC Brands brand manager at BioLab, joins us on the podcast. Novak is about to complete her MBA from the Johns Hopkins Carey Business School, and talks about new marketing techniques to help you stand out in all the advertising noise. A couple new tools Novak suggests are: UserTesting.com, which gives you feedback on your website from real consumers. SpyFU.com, which helps you research...

Episode #41, New Marketing Tools with Jamie Novak from NC Brands 05.02.2020

Jamie Novak, NC Brands brand manager at BioLab, joins us on the podcast. Novak is about to complete her MBA...

Episode #40, A Look Back at 2019 31.12.2019

Goodbye 2019! Megan and Jeff review the year for The SpaRetailer Podcast, the hot tub industry and their lives. We’ll be back with new episodes in February. https://sparetailer.com/feed/podcast/

Episode #40, A Look Back at 2019 31.12.2019

Goodbye 2019! Megan and Jeff review the year for The SpaRetailer Podcast, the hot tub industry and their lives. We’ll...

Episode #39, The Legend 05.12.2019

Megan and Jeff talk to John Bokor, aka Legend, and the face of the YouTube channel Legendary Pools & Spas. A regional sales rep with Haviland chemicals, John and “the other John” put together fun, informational and educational videos about the pool and hot tub industry. Megan was at the filming of their Nordic Spas video (her hair even makes an appearance at the 2:30 minute mark). John talks about...

Episode #39, The Legend 05.12.2019

Megan and Jeff talk to John Bokor, aka Legend, and the face of the YouTube channel Legendary Pools & Spas....

Episode #38, Two Locations, Two Brands with David Isaacs 14.11.2019

David Isaacs, owner of Isaacs Pools and Spas in Johnson City, Tennessee, talks about taking over the family business. The company went from a “small time” pool builder in Elizabethton to now having two retail locations in Johnson City, one that houses its Hot Spring line and the its Bullfrog line. Isaacs explains why he wanted to move the brands into separate showrooms and how each offers a differ...

Episode #38, Two Locations, Two Brands with David Isaacs 14.11.2019

David Isaacs, owner of Isaacs Pools and Spas in Johnson City, Tennessee, talks about taking over the family business. The...

Episode #37, Focusing on Swim Spas with Joe Stone 31.10.2019

Joe Stone in his original Manteca showroom in 2015 Most stores that sell swim spas started as hot tub stores and added swim spas down the line. When Joe Stone opened Swim Fitness in 2010, however, his focus from the start was selling swim spas. In fact, Stone thinks of his business as a swim spa store that happens to sell a few hot tubs instead of the reverse. https://sparetailer.com/feed/podcast/...

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