SpaRetailer

Amanda Annis, president of Ohio Pools & Spas, didn’t want anything to do with the family business. But now she’s all in and shares her thoughts on everything from employee reviews, selling used hot tubs and succession planning. https://sparetailer.com/feed/podcast/ See behind-the-scenes of the company’s used spa department. Read our story about Ohio Pools & Spas here. If you or someone you know is...

Amanda Annis, president of Ohio Pools & Spas, didn’t want anything to do with the family business. But now she’s...

Merchant Cost Consulting is every small business owner’s dream. They do the work and you don’t pay them a dime unless they deliver — and in this case they are delivering pretty significant savings in your credit card processing fees. MCC isn’t a processor, but it goes through your processing charges with a fine-tooth comb, seeing where you can find savings staying with your current processor. Once...

  Merchant Cost Consulting is every small business owner’s dream. They do the work and you don’t pay them a...

The robot used to spray Acrylobond at the Isotec factory It took Isotec International many years to perfect a polyurethane that could replace the typical polyester resin used to back hot tubs. Acrylobond not only offers to same strength as polyester resin, but cures faster, can be applied by a robot (!) and is environmentally friendly. Forest Knight, president of Isotec, takes us through what Acry...

It took Isotec International many years to perfect a polyurethane that could replace the typical polyester resin used to back...

On January 25, Monomoy Capital Partners announced its acquisition of both Artesian Spas and Marquis. (Read more about the acquisition(s) here.) On this episode of The SpaRetailer Podcast, Megan sits down with Jim Johnston, the vice president of sales and marketing for Marquis, to talk about the details of the acquisition, what it means for Marquis, its employees and the hot tub industry. https://s...

On January 25, Monomoy Capital Partners announced its acquisition of both Artesian Spas and Marquis. (Read more about the acquisition(s) here.)...

Rick Harvey, director of sales (Pool Division) at KIK Consumer Product/Biolab Inc. is the current chair of the PHTA’s WAVE Young Professionals Network. Megan, who is the WAVE vice-chair, and Rick sit down in Atlanta to discuss what WAVE is, why it’s important and how people can get involved. As industries struggle to hire fresh, young talent and fill positions, groups like WAVE can help make an in...

Rick Harvey, director of sales (Pool Division) at KIK Consumer Product/Biolab Inc. is the current chair of the PHTA’s WAVE...

Gunnar Graven is the second generation in his family at the helm of Steepleton in Louisville, Kentucky, but the fourth generation overall to run the business founded in 1908. Read more about the company in the February/March edition of SpaRetailer. Graven has turned his company’s website into its third location — making a concerted effort to ramp up online sales, including selling hot tubs online....

Gunnar Graven is the second generation in his family at the helm of Steepleton in Louisville, Kentucky, but the fourth...

As a local business you surely have filled out your Google My Business listing, gathered as many reviews as you can and have even done some paid advertising to get your company at the top of local search results. But Google is introducing a new program that may push you further down the page if you don’t act fast. We talk to Lorne Sederoff from SearchKings about the Google Guarantee and how hot tu...

As a local business you surely have filled out your Google My Business listing, gathered as many reviews as you...

For more than a decade Multi-Tech Products has been supplying acrylic repair materials to the hot tub and bath industries, working behind the scenes with manufacturers and acrylic suppliers. Under new ownership, the company is now stepping out in front of the industry, hoping to streamline the ordering process for retailers and consumers. Meet the new owners and hear about their plans for the futu...

For more than a decade Multi-Tech Products has been supplying acrylic repair materials to the hot tub and bath industries,...

The International Hot Tub Association has been working to protect the hot tub industry since 2008. Now part of the PHTA, the chair and vice-chair of the organization’s leadership team joins the podcast to talk about its membership drive. Steve Stigers, vice president of marketing at Watkins Wellness, and Tracine Marroquin, vice president of marketing at Jacuzzi Group may be competitors, but the tw...

The International Hot Tub Association has been working to protect the hot tub industry since 2008. Now part of the...

Gunnar Graven is the second generation in his family at the helm of Steepleton in Louisville, Kentucky, but the fourth generation overall to run the business founded in 1908. Graven has turned his company’s website into its third location — making a concerted effort to ramp up online sales, including selling hot tubs online. Graven talks us through the evolution of their website and how they beat...

Gunnar Graven is the second generation in his family at the helm of Steepleton in Louisville, Kentucky, but the fourth...

Ben Poggemiller is back on The SpaRetailer Podcast to share what his company has been doing to sell swim spas. Before 2021, there hadn’t been much of a focus on swim spas at Urban Life Pools & Hot Tubs, but now they are all-in. Hear Poggemiller’s tips to putting together a successful swim spa marketing campaign. https://sparetailer.com/feed/podcast/ Hear Ben Poggemiller on other episodes: Episode...

Ben Poggemiller is back on The SpaRetailer Podcast to share what his company has been doing to sell swim spas....

Truex as his “hot tub salesman” alter-ego. This episode’s guest is NASCAR racer Ryan Truex. Truex drives the #40 Chevrolet for Niece Motorsports, emblazoned with Marquis logos. As a Marquis brand ambassador, Truex has done lots of fun promotions and collaborations, unlike what is typically seen in the hot tub industry. He also hosts his own podcast from his Marquis hot tub, with guests joining him...

Truex as his “hot tub salesman” alter-ego. This episode’s guest is NASCAR racer Ryan Truex. Truex drives the #40 Chevrolet...

In addition to the supply and demand stress that everyone in the industry has felt, BioLab had the added challenge of a factory fire. Hurricane Laura caused a fire that destroyed its plant that manufactures trichlor, one of the main forms of chlorine used in the swimming pool (and sometimes spa) industry. Alicia Stephens and Andrea Chaney from BioLab are on the podcast to help explain what happene...