ShipTalkers

🚚 LTL Invoice Disputes, Cycle Times & Digital Payments: What Shippers (and Carriers) Need to Know | Ep. 22 with Joe Magee Freight invoicing is broken and most shippers don't even know how much it's costing them. In Episode 22, we're joined by Joe Magee to go deep on one of the most overlooked pain points in LTL shipping: invoice disputes, cycle times, and why fragmented workflo...

Finding the right Transportation Management System (TMS) shouldn't feel like a shot in the dark but for most shippers, it does. In this episode, we sit down with Dave Pattelli, a supply chain and logistics technology veteran with roots in LTL carriers like Consolidated Freightways, Mid-States Express and Roadrunner, and SaaS experience at Kuebix (acquired by Trimble), Shipwell and G2Mint.  Da...

Curtis Garrett is back on Ship Talkers, and this one is packed. Fresh off the Ulta LTL Summit, Bobby and Curtis unpack everything from the event highlights, including a standout keynote by Webb Estes to the big industry forces reshaping LTL: the death of blanket pricing, the rise of AI-driven data tools, Amazon's slow crawl into freight, and why the days of the low-skill LTL broker may be num...

In this episode of ShipTalkers , host Bobby Russell sits down with Joe Magee to unpack one of the most overlooked but expensive problems in logistics LTL invoicing and freight payment complexity . Joe shares his journey from fintech and payment technology into the logistics world, where he discovered just how fragmented freight billing and reconciliation really are. Together, Bobby and Joe break d...

Following the 2025 Carrier Summit, MyCarrier’s VP of Carrier Engagement, Bobby Russell, sits down with Nathan Leonard, Vice President Pricing & Customer Experience at TForce Freight. From improving customer consistency and invoice accuracy to embracing evolving technology, this conversation highlights how innovation and collaboration are driving efficiency at every step. If you’re interested i...

Following the 2025 Carrier Summit, MyCarrier’s VP of Carrier Engagement, Bobby Russell, sits down with Russell Young, Director of Integrated Services Sales at Averitt, to discuss the future in motion and its impact on the LTL industry. Together, they explore key topics like invoice reconciliation from a carrier’s perspective, evolving shipper expectations, and what’s next for the future of LTL col...

In this episode of ShipTalkers, MyCarrier’s Chris Scheid (Cofounder & CTO), Bobby Russell (VP of Network Sales), and Joe Magee (Product Manager) explore how automation is reshaping one of the most complex — and least digitized — parts of the LTL industry: freight audit and payment. They discuss the decades-long gap between quoting a shipment and paying for it, and how new technology is finally...

Join Bobby Russell as he sits down with Kevin Huntsman, President of Mastio & Company, for an in-depth conversation about the LTL industry and Mastio’s influential annual study. In this episode, Kevin shares: The history of Mastio’s research, from plastics and energy to 21 years of LTL benchmarking How shipper feedback is collected through 1,700+ interviews each year Key industry trends, inclu...

In this Special Founders Edition , MyCarrier co-founders Mike Bookout and Chris Scheid sit down to share insights, stories, and updates that are shaping the future of the freight industry. From behind-the-scenes perspectives on MyCarrier’s growth to the latest innovations transforming the way shippers and carriers connect, this episode dives deep into what’s driving real change in logistics today....

In this episode of ShipTalkers, Bobby Russell (VP of Sales at MyCarrier) and Curtis Garrett (CEO at RateHero), unpack the latest shifts shaking up the LTL industry. They break down: -How classification updates are impacting SMBs, national accounts, and carrier cost structures -Why density-based pricing and dimensional accuracy are more critical than ever -How eBOL adoption is streamlining LTL work...

In this episode, MyCarrier's Chris Scheid is joined by Joe Ohr, COO at NMFTA, and Holly Taylor, Director of Product at NMFTA, to break down one of the most significant changes in the freight industry: the launch of Docket 2025-1 and the rollout of ClassIT Plus. Together, they explore how NMFTA’s massive reclassification initiative simplifies freight classification by prioritizing density and...

In this episode of ShipTalkers, Bobby Russell (SVP of Sales at MyCarrier) and Mike Campese (Chief Business Officer at the DDC Group) dive into the power of automation in LTL shipping—and why it’s critical for improving operating ratio (OR), invoicing accuracy, and data quality. They break down: -How automation is transforming freight workflows -Why clean shipping data is the key to cost control -T...

In this episode of ShipTalkers, Bobby sits down with industry expert Scooter Sayers to unpack the upcoming NMFTA freight class updates and what they mean for shippers. From canceled item numbers to unexpected carrier inspections, we break down the risks, the tools, and the steps every shipper should take before July 19th. Don’t get caught off guard — tune in and stay ahead. YouTube | LinkedIn | Fa...

Bobby is joined by longtime friend and industry veteran Ryan Camacho for an insightful conversation about logistics, technology, and emerging trends in LTL and e-commerce shipping. Ryan, with 24 years of experience in LTL, shares his journey from working in logistics startups and warehouse consulting to his current role at MyCarrier, where he focuses on data connectivity, system integrations, and...

In this ShipTalkers episode, MyCarrier’s Bobby Russell and rateHERO’s Curtis Garrett explore the possibility of Amazon entering the LTL industry - and what that could mean for the freight world. With FedEx recently decoupling its parcel and LTL operations, speculation is growing about whether Amazon could acquire an LTL carrier to gain more control over its supply chain. The discussion focuses on...

As we've all heard, even more freight class changes were recently announced. But what are the specifics? How will these changes affect your business? How can you avoid billing confusion and shipping delays? How can you turn these updates into opportunities? Keith Peterson, The National Motor Freight Traffic Association, Inc.'s Director of Operations, answers all those questions for you (...

In this episode of ShipTalkers , host Bobby Russell , VP of Network Sales at MyCarrier, sits down with Keith Farnsworth , VP of Sales at CCFS Logistics, for a conversation packed with industry insights, personal experiences, and a few legendary LTL stories. Both seasoned veterans in the freight industry, Bobby and Keith share their journeys from working in warehouses to leveraging technology to st...

 In this episode of ShipTalkers , Bobby Russell and Curtis Garrett dive into LTL industry shake-ups and technology trends. They discuss Jack Cooper LTL’s acquisition of Standard Forwarding, FedEx Freight’s upcoming separation, and the growing need for standardization in LTL rating and invoicing. With analysts predicting strong industry growth, they highlight the role of AI, eBOL, and automation in...

In this episode MyCarrier's Bobby Russell and Michael Campese from Estes dive into the transformative power of direct digital connections between LTL shippers and carriers. By cutting out the middleman, these streamlined partnerships are fostering stronger, more transparent relationships, boosting operational efficiency, and reducing costs for both sides. Join us to explore how this shift is...

In this episode of ShipTalkers, Bobby Russell and Curtis Garrett dive into how artificial intelligence is set to transform Less-Than-Truckload (LTL) shipping. Discover how AI is optimizing route planning, improving shipment visibility, reducing costs, and enhancing customer experiences. And this is just the beginning. Whether you're in logistics or just curious about the future of freight, tu...

Freight industry veterans Bobby Russell and Curtis Garrett reveal freight industry changes that affect shippers and how they can stay ahead in today's market. YouTube | LinkedIn | Facebook | X

Two freight industry veterans, Bobby Russell (MyCarrier VP of Network Sales) and Curtis Garrett (rateHERO CEO), tell the truth about what's going on in the world of freight and what you need to know to up your shipping game. Check out MyCarrier for more info. YouTube | LinkedIn | Facebook | X