Self Storage Explained

What actually makes a container storage business profitable—and why do so many sites struggle to scale? In this episode, we’re joined by Maartens from Universal Storage Containers to break down what separates high-performing container storage operators from the rest. We dig into the real numbers, operational habits, and scaling decisions that matter most if you want long-term profitability. Whethe...

Uncover the power of self storage tech with Stora’s Gavin Shields and Nokē’s Shalin Sankar. In this episode, we break down how automation, contactless access, and smart tech are transforming the way operators run facilities, and how customers expect to use them. Key highlights:- How Nokē’s contactless entry is changing storage access- What automation really means for self storage operators- Tips f...

In this special episode, Gavin and David reveal the brand-new Stora API — a major release designed to give self storage operators more flexibility, automation, and integration possibilities than ever before. Whether you run a single facility or a multi-site operation, the new API opens the door to:- Custom integrations with your existing software stack- Deep automation of everyday workflows- Build...

Your payment processing fees are only one part of what makes up your overall payment processing costs. Learn how Stora and Stripe have combined to deliver the lowest fees in the industry while increasing collections, minimising churn and slashing payment admin. In this episode, Stora’s CEO Gavin Shields sits down with Jamie Heaslip (former Ireland & Lions rugby legend, now Growth Lead at Strip...

In this episode of Self Storage Explained, we sit down with Ant Hebblethwaite from DSOC, the leaders in self storage security solutions, to break down everything you need to know about protecting your facility, your customers, and your reputation. From cutting-edge CCTV systems and access control to AI-powered monitoring and theft prevention, Ant shares insider tips, real-world examples, and exper...

In this episode of Self Storage Explained, Gavin and David dive deep into the concept of unbundling the self storage sale: breaking the traditional “one-size-fits-all” model into flexible, value-driven options for customers. Key highlights:- Why the self storage industry has stayed “bundled” for so long- How airlines and hotels inspired the shift toward unbundling- The three key reasons it hasn’t...

In this episode of Self Storage Explained, we sit down with Mark Dawson to explore how technology is transforming the self storage industry. From cloud-based management tools and automated workflows to dynamic pricing and revenue optimisation, we unpack what it really takes to build a smarter, more efficient storage business. Mark Dawson shares insights from speaking with over a thousand operators...

Want to boost occupancy and revenue at your self storage business? The right management software can make all the difference, but which features actually move the needle? In this session, David Hughes, Head of Product, and Gavin Shields, CEO, break down the must-have tools your platform needs to deliver real results. Because here’s the truth: not all features are created equal. Stora is more than...

How is AI reshaping the self storage industry? In this episode of the podcast, we sit down with swivl, to dive into how artificial intelligence is transforming self storage operations, improving customer experiences, and unlocking new opportunities. We cover:- What swivl does and how it helps operators- The biggest problems AI solves in self storage- Balancing AI automation with a human touch- Whe...

In this episode, we’re joined by the team from Zion Call Management, a U.S.-based company offering tailored call answering and remote management services designed specifically for the self storage industry. We dive deep into what makes a great customer experience in a space that’s often considered purely functional, and how Zion helps operators deliver exceptional service even in unstaffed or auto...

Running a self storage facility solo might sound overwhelming, but for Roger Canham of Smartbox, it’s been a rewarding (and sometimes surprising) journey. In this episode, we dive into the realities of life as a one-man band in the self storage world. From managing customer calls and maintenance to software tips, boundaries, and weird finds in units. Whether you’re already in the game or consideri...

Summary In this episode, we’re joined by Mark Peacock, founder of PriceMaker and a leading expert in pricing strategy. Mark shares invaluable insights, practical tips, and proven techniques to help self storage operators optimize their pricing — not just to stay competitive, but to drive growth, increase occupancy, and maximize profitability. Whether you’re just starting out or looking to refine y...

Summary In this episode, we dive into the key considerations, challenges, and best practices for designing a successful self storage facility. From site selection to layout optimization, security, and future-proofing, we explore what it takes to create a high-performing storage business, including expert insights, examples, and practical advice. Key Takeaways: - Who are Kuboid & what do they d...

In this episode, we sit down with Lewis from Cleveland Containers to dive into the world of container self storage. From selecting the perfect site to scaling up operations, Lewis shares invaluable insights on what makes container storage an attractive business and how operators can maximize success. Key takeaways:How to start and scale a container self storage businessKey factors to consider when...

In this episode, we sit down with Tim Brant, owner of Brant Self Storage and creator of IntelliStorage, an innovative site-finding tool revolutionizing the UK self storage industry. Key takeaways: - How AI is transforming site selection and industry growth - The biggest challenges in self storage (and how to solve them) - Key data insights that can give you a competitive edge - Tim’s journey in se...

Gavin and Steven draw on their extensive knowledge and experience to guide business owners through the essential steps of finding the ideal location for a new self storage facility. In this episode, they outline the key factors to consider and the steps you need to take to find the ideal location for your next self storage facility. Explore Stortrack for the best insights, where their unmatched da...

Summary Join our CSO and CEO, Steven and Gavin, as they guide you through leveraging the latest tech to easily create and launch an AI chatbot for your self storage website—all for less than $20/month. In this video, we’ll show you a simple and low cost way to experiment with AI chatbots, helping you determine if they’re a good fit for your self storage business. If you're ready to get started, St...

In this engaging episode, we sit down with Michael Walker from Standby Self Storage and Quickfit Container Accessories. Operating eight self storage sites and running a thriving container accessories business, Michael shares his journey from property development to building a successful self storage empire. Discover how Michael transitioned from renovating a rundown site in Croydon to launching hi...

In this episode of Self Storage Explained, we chat with Karl Walker from GB Storage, who shares his incredible journey from 25 years as a commercial airline pilot to launching a thriving self storage business in the UK. Karl talks about: - The pivotal moment that led him to leave aviation during COVID. - How he built a cutting-edge, app-based, staffless storage facility. - His strategies for attra...

In this episode, we’re thrilled to welcome Grant Daniel from iBidOnStorage, the platform that offers a simple and straightforward mechanism to sell abandoned storage contents, while mitigating the industry risk at the point of sale. Together, we dive into the world of storage auctions, exploring how automation is transforming the industry, the powerful role of software, and what the future holds f...

Summary Will Corbett and Kristi Adams from OpenTech discuss the company's products and services in the self-storage industry. They highlight the importance of access control and the benefits of smart entry solutions, including smart locks. The discussion covers different ways to implement smart entry solutions, customer experiences, retrofitting smart locks, automation in self-storage, and options...

In our "Exploring Smart Entry Solutions" series, Gavin speaks directly with leading providers to learn about their technologies, offering self storage operators crucial insights into how these access systems function. Through these conversations, we hope you'll gain a comprehensive understanding of the mechanics behind the solutions and their practical benefits. In this episode, Gavin discusses th...

In our "Exploring Smart Entry Solutions" series, Gavin speaks directly with leading providers to learn about their technologies, offering self storage operators crucial insights into how these access systems function. Through these conversations, we hope you'll gain a comprehensive understanding of the mechanics behind the solutions and their practical benefits. In a discussion with John D'Aprano...

In our "Exploring Smart Entry Solutions" series, Gavin speaks directly with leading providers to learn about their technologies, offering self storage operators crucial insights into how these access systems function. Through these conversations, we hope you'll gain a comprehensive understanding of the mechanics behind the solutions and their practical benefits. Stefan from Sedisto introduces the...

In our "Exploring Smart Entry Solutions" series, Gavin speaks directly with leading providers to learn about their technologies, offering self storage operators crucial insights into how these access systems function. Through these conversations, we hope you'll gain a comprehensive understanding of the mechanics behind the solutions and their practical benefits. In this chat with Sensorberg, Gulzh...