RMS Hospitality Learning Labs

In this episode of RMS Hospitality Learning Labs, I welcome Amy Moore, Head of Marketing and Partnerships at Tribe, to explore the significance of enhancing the guest journey through integrated experiences. Recorded live on December 17, 2025, we discuss how hospitality operators can transform activities, including spa services, from an afterthought into a vital part of the booking process. Amy sha...

In this episode of Hospitality Learning Labs, we teamed up with RoomPriceGenie to look into how automation in your revenue strategy can pay you back and drive the right guests at the right price. We'll unpack: Pricing fundamentals and strategies that work for any property type How smart pricing goes beyond rules-based pricing How lean teams decide when to go autopilot and when to step in Why data...

In this first episode of RMS Hospitality Learning Labs, we're looking into how AI is transforming guest communication and helping teams balance rising inquiry volumes and keeping the personal touch. We'll unpack: Where AI in the hospitality industry is today How AI can deliver real impact to the guest experience How AI can move the revenue needle What's next in guest facing AI technology Sandrine...