Retail War Games

In this episode, iFIT CMO Raquel Rozas shares her journey from working as an electrical engineer to managing Procter & Gamble's $4 billion Tide North American business, before ultimately transitioning to West Coast tech. Raquel delivers an elite marketing masterclass on the delicate balance of brand heritage, explaining how to protect a brand's core "hard points" while taking calculated risks on i...

Recorded live at the Retail Collective Summit, this dynamic panel features top state legislators, federal economic advocates, former regulatory chiefs, and prominent venture capital moderators addressing the macro-economic realities of scaling private enterprises. The discussion dives deep into the shifting landscape of corporate funding, uncovering how single-family offices are increasingly actin...

In this episode, Cydni Tetro—President of MNTP™ and Advisory Board Member for Swire Coca-Cola—breaks down what it truly means to create transformative products that place the consumer at the center of a brand's narrative. Cydni tracks her career from early B2B enterprise roots to her time as the head of technology commercialization for Disney. She pulls back the curtain on working with Disney Imag...

Recorded live at the Retail Collective Summit, this panel of elite industry leaders and marketing executives dismantles a massive industry fallacy: consumers aren't obsessed with your brand, they are obsessed with themselves. To drive real loyalty, speakers explain why companies must tap into the "identity layer," ritualizing products so that using them says something bold about the consumer's own...

In this second installment, Spretail CEO Joshua Ketter shares why he left early retirement after his time at Amazon to lead a multi-billion dollar e-commerce turnaround through the post-COVID supply chain crisis. Joshua delivers a profound lesson on the hardest balancing act in executive leadership: maintaining hyper-efficient business outcomes while extending true human grace and mentorship to st...

In this episode, serial entrepreneur Nate Alder shares how he built the global outdoor brand Klymit and launched his new venture, Skavengerz. Nate breaks down how he created his first Klymit prototypes for just $150 by hacking together Gore-Tex jackets, wine preservation valves, and Reebok Pump shoes—proving how extreme capital constraints force the creativity needed to scale a brand to a successf...

Recorded live at the summit, this panel featuring sports industry experts and elite athletes from the NCAA, NFL, NBA, and MLB addresses a massive missed opportunity for modern retail brands: the fact that while almost all companies spend heavily on advertising, very few tap into the high-conversion power of strategic athlete alignments. Featuring rare insights from sports icons like Greg Oden and...

In this episode, I sit down with Don Alexander, owner of the nearly 100-year-old family business behind the premium firewood storage brand, Woodhaven. Operating out of Parsons, Kansas, since 1927, this company has achieved what few family enterprises ever do: reaching four generations of continuous family ownership and operation. Don pulls back the curtain on their incredible evolutionary journey,...

In this keynote session from the Retail Collective Summit on May 4–5, 2026, Stanley 1913 President and CEO Matt Navarro outlines the strategic playbook used to turn a viral, 113-year-old historic icon into a sustainable global lifestyle powerhouse. Matt pulls back the curtain on how the brand shifted its focus from standard hot-beverage vessels to a female-centric "color revolution" that treats hy...

In this episode of Retail War Games, I sit down with Natalie Roberts, the Director of Business Development at Easy Healthcare Corporation. Natalie transitioned from a corporate background at 3M to join a startup that completely disrupted and dominated the highly competitive fertility landscape with their flagship brand, Premom. We pull back the curtain on how Easy Healthcare achieved rare-air stat...

Recorded live at the Retail Collective Summit on May 4–5, 2026, moderators Sean Reyes and Robert Axon host a powerhouse panel featuring Nate Checketts (Rhone), Matt Navarro (Stanley), Brian Garofalow (Skullcandy), and Nate Alder (Klymit). This session bypasses retail buzzwords to expose how iconic consumer goods brands build fierce emotional connection and community loyalty. The executives open up...

In this episode of Retail War Games, I sat down with Gary Mac Herring, owner of Mary Mack's Inc., for a conversation rooted in pure entrepreneurial grit. Starting with a 19-year-old's payphone-operated snow cone stand, Gary explains how the lawless freedom of a 1980s childhood shaped his business philosophy: giving teams the room to make mistakes, get messy, and hustle is the only way to build res...

In this episode of Retail War Games, recorded live at the Retail Collective Summit on May 4–5, 2026, Skullcandy CEO Brian Garofalow breaks down the high-stakes reality of global retail expansion. Moving past lifestyle hype, Brian introduces his "home remodel rule," giving founders a blunt reality check on why international scaling routinely takes twice as long and costs three times as much as proj...

In this episode of Retail War Games, I am joined by David Heacock, the founder and CEO of Filterbuy, for an absolute masterclass on what it takes to disrupt a commodity category. David walked away from a career as an options trader at Goldman Sachs to buy a struggling industrial supply house in Alabama, eventually pivoting it into one of the largest direct-to-consumer air filter manufacturers in t...

In this special episode of Retail War Games, we share the incredible keynote presentation by Robert Pedersen, co-founder and former CEO of ZAGG, recorded live at the Retail Collective Summit on May 4–5, 2026, in Ogden, Utah. Robert delivers an unfiltered masterclass on operational resilience and bold experimentation, revealing how he scaled a hardware brand from a simple mall kiosk into a $265 mil...

In this episode of Retail War Games, I'm joined by Jon Klotz, the President of Natural Waterscapes. Jon shares an incredible masterclass on how he took a traditional, boots-on-the-ground environmental construction company and completely pivoted it into a hyper-efficient, 100% controlled direct-to-consumer product powerhouse. We dive deep into why Jon made the high-stakes decision to completely shu...

In this exclusive panel recorded live at the Retail Collective Summit, top-tier founders and retail executives come together to decode the shifting paradigms of high-end consumer behavior. Hosted by local celebrity Lori Prichard (KSL) and moderated by Rebekah Kondrat (Rekon Retail), this masterclass features an unfiltered look into product engineering, supply chain adaptability, and the transition...

In this episode of Retail War Games, I am joined by Jim Umlauf, the founder of 4Knines. Jim is a fascinating operator who spent 20 years at the pharmaceutical giant Merck before pulling the ripcord to turn a weekend-warrior side hustle into a highly efficient, multi-million-dollar pet brand. We explore how Jim completely re-engineered traditional direct-to-consumer operations by shrinking his inte...

In this episode of Retail War Games, I sit down with Ben Baltes, the co-founder and CEO of Toybox. Ben is a brilliant former Microsoft programmer who took a heavily fragmented, complex industrial tool and completely reimagined it for true consumer adoption. We pull back the curtain on how Toybox built a friction-free "click-to-print" software ecosystem that allows kids aged 6 to 12 to print out hi...

In this episode of Retail War Games, I sit down with Matthew Holman, the founder of Subscription Prescription. Matthew is a leading expert in helping brands scale their recurring revenue models and build sustainable, multi-channel growth systems. We dive deep into why the retail landscape has completely flipped over the last few years. Matthew explains why direct-to-consumer brands are now racing...

In this episode of Retail War Games, I'm joined by John Mansfield, the Chief Operating Officer of Dogtopia. John is a powerhouse operator with an incredible track record of working with world-class, premium brands. From starting his career as a high school junior at Oakley and staying for 15 years, to operational roles at Porsche and fast-casual dining, John has spent his life learning the ultimat...

In this episode of Retail War Games, I sit down with Terri Gelman, the CEO and Founder of E&T Horizons (DecoTeak). Terri has spent over 15 years building a successful, digitally native brand rooted in quality, sustainability, and intimate global partnerships. We explore Terri's journey from starting with children's furniture to becoming a leader in the premium teak market, serving boutique resorts...

In this episode of Retail War Games, I sit down with Kristin Harrer, a world-class marketer who has spent the last 20 years leading some of the most iconic brands on the planet. From her early days as a collegiate athlete to her time as a Global CMO, Kristin has approached her career as a "corporate troubadour," strategically collecting experiences across tech, hardware, fashion, and CPG. We dive...

In this episode of Retail War Games, I'm joined by Wayne Wu, General Partner at VMG Partners, for a deep dive into the 20-year evolution of the consumer brand ecosystem. Wayne shares his incredible personal journey—from being the son of an immigrant engineer in Houston to leading one of the most influential investment firms in retail—and explains why "hard work enables you to make your own luck"....

"We make the coziest products on the planet." In this episode of Retail War Games, I sit down with Hyaat Chaudhary, the Founder and CEO of Luxome, to deconstruct the journey of building a powerhouse luxury comfort brand from the ground up. From surviving two weeks in the Utah wilderness with no food to scaling a global brand without external investors, Hyaat shares a masterclass in patience, preci...