Restoration 1-01

When you finally get that letter from your insurance company, do you actually know what it means? In this episode, Robert sits down with Franky, managing partner of Restoration 1 of Austin, to walk through what happens after you file a claim, the documentation that actually protects you, the timelines insurance companies don't volunteer, and the questions most homeowners never think to ask until i...

When a claim gets filed, most homeowners assume the insurance company will just take care of it. In this episode, Robert sits down with Taylor, R1's regional estimator, to pull back the curtain on how insurance payouts actually work. From recoverable versus non-recoverable depreciation, to mortgage company involvement, to why your final check is almost never the full amount, this episode gives you...

Most homeowners assume if they can't see water, it isn't there. In this episode, Robert sits down with Hector, one of R1's project managers, to break down what's actually happening inside your walls, under your floors, and throughout your home after a water loss. They also get into fire damage territory, including why your HVAC system is often the most overlooked casualty of a fire and what that m...

When water damage hits, most homeowners freeze. In this episode, Robert sits down with Hector, one of R1's project managers, to walk through exactly what you should do from the moment you discover the problem. From shutting off the source to calling the right professionals, understanding your insurance options, and knowing when mold becomes a concern, this episode gives you a practical framework s...

Most homeowners have no idea what happens after they make that first call, and that uncertainty makes a stressful situation even worse. In this episode, Robert walks through the entire restoration process from the moment you pick up the phone to the day your home is back to normal. From what a mitigation company actually does, to how the insurance claim process works, to what reconstruction looks...