Psych Tech @ Work

“You buy the hiring platform, and then you don’t have these AI workflows enabled... here you are three, four years later. You’re still not able to do that.” — Nicole Mundy Episode Overview In this episode I’m joined by Nicole Mundy , Senior Research Analyst at Talentech Labs — a research and advisory firm that helps its enterprise clients evaluate and procure hiring technology systems. Nicole brin...

In this episode I’m joined by Robert Newry , Founder & CEO of the assessment company Arctic Shores and long time champion of doing assessment right! Robert and I (and my AI co-host Mayda Tokens!) dig into one of the most urgent problems in hiring right now: the complete breakdown of traditional hiring signals. We ponder the question- “How do we find the truth in an age where AI has flooded the top...

“By the time you dot the final I’s and cross the final T’s, the assessment is already out of date.” — Taylor Sullivan Episode Overview In this episode I’m joined by rising I/O rockstar Taylor Sullivan , IO psychologist and the architect of Workera’s assessment strategy. With Taylor’s guidance Workera, a verified skills intelligence platform, is doing something most of the industry is still afraid...

Quote: “If you know what you’re doing, AI makes you faster. If you don’t, it just makes you wrong faster.” –Louis Hickman In this episode I’m joined by esteemed Psych Tech @ Work , Alumnus and AI research machine, Louis Hickman. Our incredible conversation taps into Louis’ myriad research studies to unpack AI’s direct impact on work, domain expertise, and talent assessment. And of course, this epi...

“The rules haven’t changed. The technology has — but the rules haven’t.” — Nathan Mondragon Episode Overview In this episode, I’m joined by my old friend (and now co-worker!) Nathan Mondragon , an IO psychologist and long-time leader in creating the future at the intersection of assessment science, hiring technology, and applied AI. Nathan and I have lived through multiple waves of “this will chan...

“There’s this massive imbalance between the employer side of the recruiting equation where they’ve got all the tech, they’ve got all the weapons… Candidates don’t have anything.” –Doug Berg In this episode, I’m joined by Doug Berg , head matcher and big kahuna at Match2 , a longtime builder and operator in the talent technology/recruitment space and the only guy I know that wears flip flops to HR...

TL;DR AI literacy is becoming a baseline skill. This episode explores how organizations and individuals are actually building AI capability at work, with a focus on: * Self-directed learning and AI education at scale * Personalized learning journeys versus one-size-fits-all training * The shift from basic AI use to agentic workflows * The role of human strengths—creativity, judgment, and adaptabil...

Conrad Shaw “So much of the labor market is driven by desperation. UBI shifts that. People can actually hold out for what they’re worth or for work that aligns with who they are.” — Conrad Shaw Conrad is perhaps the most unique guest I have had in the 5 year history of this show and he is on to talk about Universal Basic Income (UBI) , a very unique topic that is growing in exposure. For almost a...

“You can’t implement skills-based hiring by flipping a switch. It’s about changing mindsets, systems, and the language your organization uses to describe talent.” -Ashley Wallvoord In this episode of Psych Tech @ Work , me and my AI co-host, Mayda Tokens, welcome fellow I/O psychologist (and LSU Tiger!) Ashley Walvoord , Senior Vice President of Talent at Verizon. We are joined by my AI co-host Ma...

Quote: “When this all started (generative AI for the masses), the fear was ‘this is cheating.’ Now we’re flipping the conversation and saying, no — this is actually a skill set you need to develop.” -Madeline Laureno In this episode I welcome Madeline Laurano , Founder of Aptitude Research and one of the most trusted voices in HR and TA technology. With more than 20 years of research and advisory...

“Most firms that are using AI are saving two to four hours per week per employee. That’s not transformative. That’s just doing the same thing faster.” -Alexis Fink Introduction In this episode of Psych Tech @ Work , Mayda Tokens (my AI co-host) and I sit down with Alexis Fink , I-O psychologist, long-time HR tech leader at Microsoft, Intel, and Meta, longtime friend and president of The Society fo...

“The problem with AI adoption isn’t just technical—it’s emotional. Creativity lowers the barrier of fear, and that opens the door to skill building.” – Jimmy Lepore Hagan Newsflash! After a much needed hiatus- Psych Tech @ Work is back with a vengeance! During the break I have been heads down in my lab- experimenting and playing with AI. SHE’S ALIVE! This episode marks the debut of my self-created...

My creative experience building an AI podcast co-host says it all. Hear all about it on the next episode of the Psych Tech @ Work Podcast - coming soon! AI skills are essential but daunting AI adoption is accelerating— over 70% of companies report they’re actively integrating AI tools into their workflows. But for the people expected to use those tools, it’s a different story. Most professionals s...

Guest: Christine Boyce, Global Innovation Leader at ManpowerGroup/Right Management “We have to stress-test innovation in the messiness of real-world hiring, not just ideal lab conditions.” -Christine Boyce In this episode of Psych Tech @ Work, I’m joined by my longtime friend Christine Boyce , Global Innovation Leader at ManpowerGroup/Right Management, to explore how innovation — especially around...

"Part of putting an AI strategy together is understanding the limitations and where unintended consequences could occur, which is why you need diversity of thought within committees created to guide AI governance and ethics."  – Bob Pulver My guest for this episode is my friend in ethical/responsible AI, Bob Pulver , the founder of CognitivePath.io and host of the podcast "Elevate Your AIQ."  Bob...

“We have to move beyond the idea that a skills-based job description is enough—there needs to be validation, assessment, and a clear pathway for job seekers to prove their abilities.” -Jason Tyszko In this episode of Psych Tech @ Work , I sit down with Jason Tyszko , Senior Vice President of the U.S. Chamber of Commerce Foundation , to discuss what it really takes to make skills-based hiring a rea...

In our recent LinkedIn Live session my esteemed colleague, Neil Morelli , founder of Workplace Labs , and I present a philosophical but practical approach to the adoption of HR Tech tools. Check out the full video of the presentation attached to this post and our accompanying slides (found at the bottom of the post). Here is a quick overview of the ideas that form the foundation of the presentatio...

"The hiring industry is at a breaking point—AI is putting pressure on old systems that were never designed for this level of automation." – Jeff Taylor In this episode of Psych Tech @ Work , I am joined by Jeff Taylor, serial entrepreneur and founder of Monster.com, & Boomband a revolutionary new platform that is looking to turn hiring on its ear. Few people have shaped the hiring industry as prof...

“The future of assessments is about customization at scale. AI allows us to generate and adapt assessments in real-time, making them more relevant to specific job roles.” –Ben Williams Introduction: In this episode of Psych Tech @ Work , I sit down with Ben Williams, Managing Director of Sten 10, to discuss how AI is reshaping the field of psychometric assessments and hiring processes. Our convers...

“We need global standards to define and verify skills, or we’ll be left with confusion and inconsistency across industries.” -Notebook LM’s Deep Dive Podcast Hosts Skills based hiring is all the rage, and so is AI. So what happens when you mix the two? In this special edition of Psych Tech @ Work , I handed the mic over to AI using Google’s Notebook LM. The result? A fully AI-generated exploration...

“Technology should enable human connection, not replace it.” —Alison Eyring Introduction In this episode, I’m joined by my friend Alison Eyring, an IO psychologist with decades of experience in the realm of global leadership and talent development and the founder of Produgie . I have known Alison for a very long time - in fact she was my first “real world” project sponsor back in 1994! It was a pl...

"AI isn’t replacing people—it's augmenting them. The people who know how to use AI will replace those who don’t : "Redesigning jobs is about understanding which tasks humans excel at and which tasks AI can handle—then finding the perfect balance." Guest: Sania Khan * Labor Economist, founder of Inflection Point Consulting, Chief Economist at a leading talent intelligence AI company, Senior Economi...

"The most important competency for success in global assignments? Humility—being willing to learn how to succeed in a new cultural context." * Paula Caligiuri Paula is THE expert in this realm! In this episode, I welcome Paula Caligiuri, a renowned expert in cross-cultural psychology and global leadership and author of many books about cross-cultural adaptation and career happiness, the latest one...

"Hiring is broken not because of a lack of tools, but because we lack a disciplined, strategic approach. Technology only works when we have the right foundation." –Linda Brenner * In this episode of Psych Tech @ Work, I welcome my long time friend and collaborator Linda Brenner for some straight talk about the challenges facing TA leaders in the age of talent shortages, AI, and general global insa...

"We’re generating assessments faster than ever, but our real test is ensuring that these tools are fair and reliable across diverse candidate groups." –Louis Hickman In this episode I welcome my friend, super dad, and ex- professional wrestler Louis Hickman for a killer conversation about the ins and outs of using LLMs to create and score assessments. Louis is a professor at Virginia Tech speciali...