Ops Talks

In this episode of OpsTalks, Bailey Parsy, Director of Strategic Partnerships at AppFolio, joins Andre Sanchez, Chief Operating Officer at Rently, to talk about smart scaling through automation, streamlined workflows, and avoiding software sprawl. Together, they break down how the right technology strategy can help property managers grow efficiently while keeping operations simple. Follow Us:Websi...

Summary In this episode of Ops Talks, Kira Blanco, an implementation specialist at Rently, shares her insights on the importance of empathy in technology implementation, the keys to successful adoption, and the challenges faced by onsite teams. Kira discusses her journey into PropTech, the significance of effective communication, and the traits of successful leaders in technology adoption. The con...

In this episode of OpsTalks, Kelly Vickers, Senior Vice President at Acacia Capital, shares her journey into the real estate industry, her role in asset management, and the challenges faced in the current market. She discusses the importance of metrics in evaluating asset performance, the impact of technology on property management, and the rising issue of fraud in the industry. Kelly also reflect...

In this episode of Ops Talks, host discusses the critical role of security in the rental industry with Merima Vejzovic, Rently's product manager of security. They explore various aspects of security, including the types of fraud prevalent in the rental market, how data is leveraged to combat these issues, and the differences in security needs between single-family and multi-family properties....

In this episode of Ops Talks, host Clark Li discusses his journey from a background in computer science to co-founding Rently, a company focused on innovating the rental market through self-guided touring. The conversation covers his early interest in engineering, the transition from healthcare to tech, and the challenges faced in entrepreneurship. Key themes include the importance of identifying...

In this episode of OpsTalks, host Andre Sanchez welcomes Gregory Frank, founder of EverResi, to discuss the evolution of the Single-Family rental (SFR) and Build-to-Rent (BTR) sectors. Gregory shares his journey from law enforcement to the PropTech industry, highlighting the need for a dedicated media platform for SFR and BTR communities. The conversation delves into insights from Rently's 2025 Se...

In this episode of OpsTalks, host Andre interviews Ray Hespen, CEO of Property Meld, a company that has revolutionized maintenance operations in the PropTech space. Ray shares his journey from a mining engineering background to becoming a thought leader in the real estate technology sector. The conversation delves into the challenges of starting a business, the importance of understanding customer...

In this episode of OpsTalks, host Andre Sanchez interviews Ron Totton, CEO of Kore Wireless, discussing the transformative role of IoT in real estate and connectivity. They explore Ron's unique journey from a professional hockey player to a CEO, the challenges and lessons learned during the IPO process, and the parallels between sports and business fundamentals. Ron shares anecdotes from his t...

In this episode of Rently Ops Talks, host discusses with Stephen Lefkovits, a prominent figure in the multifamily real estate industry, about his diverse career journey from photojournalism to real estate, the importance of networking, continuous learning, and the evolution of the multifamily industry. Stephen shares insights on lobbying, storytelling, and the significance of investing in oneself...

In this episode of Ops Talks, Jindou Lee, Co-founder and CEO of HappyCo, shares his journey from graphic design to the PropTech industry. He discusses the challenges and successes of building HappyCo, emphasizing the importance of customer-centric development and the need for difficult conversations in business. Jindou also highlights the significance of crafting the perfect pitch and the realitie...

What if the biggest problem in real estate isn’t finding new tenants—but keeping the ones you have? In this episode, we sit down with Jude Chiy, CEO and Founder of Flamingo, the all-in-one resident retention platform that’s changing the game. Jude shares how his journey from pre-med to proptech led him to solve a major issue in multifamily housing—retention leaks that drive residents away for avoi...

How do you go from a two-person team to leading 300 employees across the globe? In this episode, we sit down with Bijoy, Managing Director of Rently India, to uncover his incredible journey of building and scaling an engineering powerhouse. Bijoy shares how his friendship with Clark Li led to an unexpected opportunity to shape Rently’s engineering team, the challenges of laying a strong foundation...

What does it take for a leading security brand to innovate in the fast-paced world of PropTech? In this episode, we talk with Paul Spinella from Kwikset to discuss their role in revolutionizing single and multifamily housing technology, backed by their new parent company, ASSA ABLOY. But this episode isn’t just about business—it’s about values. Tune in to discover how Kwikset is balancing data wit...

In this episode of OpsTalks, we sit down with Rently co-founder Merrick Lackner to explore their inspiring journey from humble beginnings to revolutionizing the PropTech industry. From Merrick's childhood to meeting Clark, we recount startup struggles and triumphs. We dive into pivotal moments like the first failed idea, pivoting to video tours, and how persistence and cold-calling led to thei...

Ops Talks brings you insightful discussions and valuable connections on operations, proptech, and more! Follow us and stay tuned for our first episode launching later this month! #podcast #podcastshow #operations #proptech