Mediation Training

This segment identifies strategies for conducting successful online mediations with an emphasis on maximizing opportunities for resolution throughout each phase of the mediation process. The presentation will include an analysis of nuances to online mediation, and identification of techniques to instill confidence, build connections, and increase the likelihood of settlement when mediating online....

This segment covers techniques for reaching agreement or settlement, including guidance on fostering a resolution-friendly environment, identifying viable options, building consensus, and progressing toward an agreement. It also explores core principles of Alternative Dispute Resolution, including various mediation theories and styles. Additionally, the segment addresses managing the mediation pro...

This segment provides an overview of the structure of the California justice system and traditional methods for processing civil and criminal cases. It includes an overview of common fact patterns in typical types of disputes, such as landlord-tenant, customer-merchant, and neighbor-neighbor cases, equipping participants with a foundational understanding of common issues and their possible resolut...

This segment addresses how bias can derail mediation and steps to prevent that outcome. Various bias sources and challenges to successful mediation will be explored, including dealing with different cultures, gender differences, language barriers, and other unique situations. Participants will learn strategies to effectively navigate these complexities and ensure a fair and productive mediation pr...

This segment focuses on essential communication skills and techniques for mediators. Topics include developing opening statements, building trust, gathering facts, framing issues, note-taking, empowerment tactics, and effective listening and clarification skills. The segment addresses both face-to-face and telephonic communication, emphasizing effective techniques for interactions between parties...

This segment of BHBA's Mediation Training provides an in-depth exploration of the administrative and intake skills essential for effective mediation services, with a particular focus on the requirements set forth by the Dispute Resolution Segments Act (DRPA). Participants will learn how to manage the intake process, including the completion of all necessary records, such as administrative and repo...

This program provides a comprehensive guide to preparing for mediation, offering key strategies to ensure mediation readiness. It includes essential steps such as confirming logistics, understanding case dynamics, and addressing potential cognitive barriers. Participants will learn how to effectively manage the mediation process, tailor their approach to the unique aspects of each case, and maximi...

This segment covers the history, structure, and underlying theory of dispute resolution, emphasizing its relationship with the traditional justice system. Participants will learn about various proceedings, the roles and responsibilities of neutral persons, and the differences between binding and non-binding processes. The segment also addresses mediation self-represented individuals, offering stra...

This segment discusses the key ethical considerations for mediators, including the necessity of voluntary and consensual participation in dispute resolution proceedings, the importance of confidentiality, and the ethical obligations of mediators. Participants will gain an understanding of these core principles to ensure integrity and trust in the mediation process. Host: Phillis Pollack, PGP Media...

This segment provides an overview of the structure of the California justice system and traditional methods for processing civil and criminal cases. It includes an overview of common fact patterns in typical types of disputes, such as landlord-tenant, customer-merchant, and neighbor-neighbor cases, equipping participants with a foundational understanding of common issues and their possible resolut...

This segment explores methods for breaking impasses in mediation and bringing closure to the process. Participants will learn effective strategies to overcome deadlocks and ensure a satisfactory resolution for all parties involved. Host: Sidney Kanazawa, ARC (Alternative Resolution Centers) BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for profes...