Masters of Digital Transformation

According to PwC , nearly 80% of American consumers say that speed, convenience, knowledgeable help, and friendly service are the most important elements of a positive customer experience. The increasingly sophisticated consumer, along with these heightened expectations, is changing the way business leaders think about how to approach growth strategies. Simply relying on the traditional levers of...

In today’s dynamic business environment, successful collaboration with suppliers is essential. However, this is no small feat. According to McKinsey & Company , auto manufacturers, on average, have around 250 tier-one suppliers and up to 18,000 total suppliers across the entire value chain. Aerospace manufacturers have an average of 200 tier-one suppliers and 12,000 across all tiers, and techn...

According to McKinsey , 67% of businesses that attempt digital transformations fail to achieve the maximum financial benefits from their original goals.  Forbes cites a lack of shared vision, accountability, and innovation as key contributors to these failures. Ensuring that large-scale digital transformations deliver the desired long-term impact remains an immense challenge. How can today’s techn...

According to a recent study by Gartner , through 2024, more than 80% of digital strategies will fail to deliver value because of a lack of alignment and collaboration between IT and business units. There's a clear leadership opportunity for technology executives to step up and enable their businesses to achieve successful digital transformations. However, separate research by Gartner reports t...

According to a recent study conducted by PwC , 41% of consumers stated they are willing to pay additional fees. With consumer expectations further shifting to an always-on virtual e-commerce experience, same day delivery expenditure is expected to reach $15.6 billion by 2025 in the U.S. alone . Additional research from McKinsey & Company recently reported that mature integrated business planni...

Building a supply chain workforce equipped for major industry evolutions—or for the innovations emerging seemingly overnight—can be a complex challenge. Consider generative AI, for instance. We're currently witnessing an AI boom that could potentially reshape the way employees work across various. A recent CNBC survey found that 47% of top technology —including chief information security offic...

According to a PWC survey from 2020, 34 percent of CFO’s indicated that “supply chain issues were among their top three concerns .” Another 30 percent indicated that they were considering making changes to the existing supply chain due to the pandemic. Simultaneously, McKinsey & Company conducted a survey reporting 92% of supply chain executives had successfully made their supply chains more f...

The world of today and the years ahead presents a cocktail of unprecedented challenges to business leaders. Sustained delivery of growth and profitability has become more complex considering challenges of climate, inflation, geo-political risks, and the imperative to drive sustainability while building resilience and agility. The good news – this sets the ideal stage for supply chains to rise to t...

According to the EPA , 90% of a company’s environmental impact comes from its Supply Chain. Despite a majority of senior Supply Chain executives stating they are putting an increased emphasis on establishing and delivering against net-zero targets, nearly 1 in 5 do not have a net-zero strategy or know where to begin, and half of the executives don’t have an integrated scorecard to measure supply c...

Supply chain organizations are losing talent—fast. While most departments suffered high levels of attrition during the Great Resignation period of the pandemic, “turnover is 33% higher in supply chain organizations compared to pre-pandemic levels,” according to Gartner , With nearly half of employees saying they are open to leaving their jobs in a recent Gallup survey, the market for highly qualif...

At the end of 2022, we examined the biggest supply chain pain points we expected to see across the globe and how organizations might address them, from diversifying supply sources to ease the pain from global shortages to leveraging planning technology to make networks more resilient.  The demand for enterprise planning technology has not slowed down since. A recent Gartner survey reported that 87...

Gregory Polcer shares his experience shaping company culture through change management to achieve successful digital transformations. According to Peter Drucker, “Culture eats strategy for breakfast.” Executing a digital transformation strategy without the correct culture, employee buy-in, and subsequent behavior is impossible. Related, a recent study from Gallup reported that just 23% of employee...

By 2026, Statista estimates that spending on digital transformation will reach $3.4 trillion. And yet, according to a recent study by McKinsey, around 70% of these initiatives fail. And while each initiative may fail for its own reason — resistance to change, lack of a clear vision and strategy, or insufficient executive buy-in — there tends to be commonalities across those that succeed. One such...

Maximizing efficiency through strategic technology investments is crucial for supply chain organizations in 2023. In fact, a recent Gartner survey reveals that 61% of respondents view technology as a key competitive advantage. Join us on Masters of Digital Transformation as we welcome Francesco Tinto, former CIO of Walgreens Boots Alliance, to share his insights from his three-decade-long career j...

The past four years have sparked a profound shift in how we think about supply chains and business. Geopolitical conflicts, trade wars, macroeconomic uncertainty, and extreme demand and supply volatility have forced companies to take a hard look at the vulnerabilities of their operations, driving the discussion on enterprise planning and decision-making all the way to the boardroom. Leading this m...

According to a study conducted by McKinsey & Company , research estimates disruptions lasting a month or longer are occurring every 3.7 years on average, costing consumer goods companies one-third of a year’s earnings every decade. To remain competitive, CPG companies must be more agile than ever in responding to shifting consumer behavior, quickly evolving macroeconomic conditions such as inf...

According to digital transformation visionary Sanjiv Sidhu “ A large percentage of digital transformations fail because people are not clear about what they are trying to do .” Sidhu is the inspirational co-founder of i2 Technologies and o9 Solutions: Two multi-billion dollar companies. Throughout his career, he has consistently aimed to revolutionize the supply chain with technology to help globa...

Forecasting is a critical activity enabling companies to predict future demand, mitigate potential risks, and capitalize on emerging opportunities. With today’s leaders having more data than ever at their fingertips, traditional forecasting methods, siloed processes, and legacy technologies without the capabilities to provide insights are holding organizations back. According to data recently repo...

The global supply chain has arguably experienced more challenges in the past five years than it has in the past fifty. Geopolitical conflict, materials sourcing issues, and rising inflation have made supply chain planning and decision-making an even more complex and uncertain task for global enterprises. At the same time, clients, employees, and governments have been putting more pressure on compa...

It’s clear that S&OP matters to businesses, but it’s not always clear who should be in charge of this process. According to Richard Markoff, supply chain researcher, lecturer, and co-author of The Digital Supply Chain Challenge: Breaking Through , companies with a robust S&OP process “won” the pandemic. But while many companies' S&OP processes carried them through the pandemic, many or...

Whether a leader is guiding an organization through a digital transformation or keeping a team of Blue Angel pilots in a precise formation for a 53-minute flight, one necessary leadership skill can make all the difference both in a military or corporate scenario: building trust is paramount to a team’s success. In fact, organizations that build high-trust levels are more productive, outperforming...

McKinsey projects that “worldwide demand for electric vehicles (EVs) will grow sixfold from 2021 through 2030, with annual unit sales going from 6.5 million to roughly 40 million over that period.” This level of growth calls for a massive amount of innovation and investment in the automotive industry. With new regulations, emerging technologies, and shifting consumer preferences, industry leaders...

Over the past 15 years, consumer technology has advanced incredibly fast and also has changed our expectations of how technology can enhance our lives. With a few taps on our smartphones, we can access apps where we can place an order that arrives within days or hours, re-route us past a traffic jam on our commute home, or listen to a highly personalized music playlist. On the enterprise side, sof...

In this final episode of Season 2, Tony Saldanha reflects on the past two seasons of Masters of Digital Transformation before doing his final sign-off as host. Tony has kept his finger on the pulse of digital transformation trends, interviewed incredible guests with keen business insights, and helped listeners navigate a business environment that has experienced significant turbulence while always...

In this episode, Tony hosts Angela Qu, Senior Vice President and Chief Procurement Officer at Lufthansa Group. Angela’s more than 25 years of experience have focused on organizational transformation, people development, supply chain management, procurement, and management consulting. Angela was recently named one of the most powerful women working in supply chain by SupplyChainDigital.com and was...