Making Business Matter (MBM)

Grocery Guru Ep7: Who's the Pantomime Villain? Join Andrew Grant and Darren A. Smith in the seventh episode of Grocery Guru: Who's the Pantomime Villain? You Can Read the Full Pantomime Villain Episode Transcript Below: Darren A. Smith: Hi, Andrew, welcome to week six. How are you doing? Andrew Grant: Is it week six or week seven? I can't remember. But yes, I'm good. Darren A. Smith: Definitely on...

Grocery Guru Ep 6: It's CPI Time! Join Andrew Grant and Darren A. Smith in the sixth episode of Grocery Guru: It's CPI Time! You Can Read the Full CPI Time! Episode Transcript Below: Darren A. Smith: We're in week six. Last week, we spoke about the demise of the deli counter and how it was a bit like a turkey at Christmas. Remember? Andrew Grant: Remind me of the turkey at Christmas analogy. It's...

Grocery Guru Ep 5: Discussing the Deli Counter Demise We all love them, buy a treat from them occasionally, but have they had their day? Are we witnessing the demise of the Deli Counter? Is it time to put them out to pasture? You Can Read the Full Deli Counter Demise Episode Transcript Below: Darren A. Smith: Welcome to week five with the Grocery Guru, there is Andrew Grant. Andrew, how are you do...

Grocery Guru Episode 3: How the New Normal May Impact Holidays In this episode of The Grocery Guru, we discuss the ‘new normal’ and how this is likely to affect Christmas. Touch challenges for our industry during Covid-19. You Can Read the Full New Normal Episode Transcript Below: Darren A. Smith: Hello. We're on week three of the Grocery Guru. That is Andrew Grant. Hello. Andrew Grant: Hi Darren....

Grocery Guru Podcast | Episode 1 - Urban Fulfilment Centres In the Grocery Guru's pilot episode, Andrew Grant and Darren A. Smith discuss Urban Fulfilment Centres and how it will affect the UK grocery industry. Find out what UFC’s are, and how they will impact the grocery industry. Tesco is first with Asda hot on their tail. You Can Read the Full Urban Fulfilment Centres Episode Transcript Below:...

Grocery Guru Ep4: Discussing the New Grocery Code Adjudicator Mark White has taken-over from Christine Tacon. What will the new grocery code adjudicator want from the named retailers? And will he name Amazon in 2021? You Can Read the Full New Grocery Code Adjudicator Episode Transcript Below: Darren A. Smith: Welcome to week four of The Grocery Guru with our grocery guru, Andrew Grant, hello. Andr...

Grocery Guru Episode 2: Category Management is Dead Is Category Management Dead? In episode 2 of Grocery Guru, Andrew Grant and Darren A. Smith talk about how the pandemic has affected Category Management. Is it completely dead, dying, or changing into something else to adapt to the needs and demands of consumers? The age-old question. If Category Management is about meeting the shopper’s demands...

Episode 30 – Inclusion: Interview with Derek Bruce Derek has a great background in leadership and people development, consultancy, and business communication. Which he gets from working with market-leading global organizations in the Financial Services, Media, Retail, and Engineering industries. He knows the business culture and well as world culture. Born in the UK, and living between Amsterdam a...

Episode 29 - Virtual Classroom Learning: Interview With Helene Bejjani For the last 15 years, Helene Bejjani has been empowering people to learn and grow through her focus on 3 key areas: the corporate culture and work environment, leadership development, and employee development. With a brilliant career history to date, L&D BP for Newell brands and HO L&D for Antalis she is uniquely placed to inf...

Episode 28 - Employee Experience: Interview With HR Expert, Caroline Shine Caroline Shine is a strategic Head of HR & L&D with an amazing track record of leading employee engagement strategy and HR. Caroline has worked with GANT, Rush Hair, A.S. Watson, and Austin Reed. In this interview, we get to dive into her wisdom of upgrading the employee experience. You Can Read the Transcript of Our Interv...

Episode 27 - The Meaning of Trust: Interview With Csaba Toth from ICQ Global Founder of ICQ Global, an organisation that helps leaders make sense of why people behave, think, and feel so differently so they can unlock their own potential and lead others in a way that they feel engaged and inspired to create synergy. ICQ Global has combined the latest business data with academic research to develop...

Episode 26 - The Role of Learning and Development: Interview With Lorna Gamman, Head of L&D for Krispy Kreme UK With over 15 years of L&D experience, Lorna Gamman comes with a wealth of experiences including her current role as head of L&D for Krispy Kreme. We ask, What is the role of learning and development? What is L&D strategy? Where does L&D strategy fall down? What does L&D need to do to ove...

Episode 25 - Time Management Mastery: Interview With Francis Wade from 2Time Labs Francis Wade is the author of 2 books: Perfect Time-Based Productivity and Bill's Im-Perfect Time Management Adventure. He's the founder of 2Time Labs which he leads from his home in Kingston, Jamaica where he's resided since 2005. A graduate of Cornell University with a graduate degree in Operations Research and Ind...

Episode 24 - How to Define Values: Interview With Author, James Kerr James Kerr is a highly experienced brand and business consultant, and advises clients, including KPMG, Raffles Group, Adidas, Heineken, and The Economist, to establish a compelling vision, values, and purpose to effect transformational organisational change. Combining how he grew up submerged in the traditions of New Zealand Maor...

Episode 23 - Interview With Crisis Negotiator, Ross Hardy Ross Hardy spent a decade as a cliff-edge crisis negotiator at one of the world’s most notorious suicide spots. The team he founded and led there became the busiest search and rescue team in the UK and has rescued 1000’s of people to date. The leadership lessons that he learned in those years, he now teaches through Discovery Hope, a UK bas...

Episode 22 - Good Customer Service: Interview With 'Canada’s Marketing Superstar', Marc Gordon Marc Gordon is an internationally recognised thought leader in the field of customer experience. With over 25 years of marketing and sales experience in a number of diverse industries, he has built a reputation for providing insightful concepts that are both innovative and effective. As an award-winning...

E21 - How Do We Return to Work? Interview With HR Expert and Owner of Stonechat HR Consulting, Becky Neale Becky Neale is a proven, commercially focused HR leader leading large-scale HR teams for the likes of RWE nPower, Labrokes, and Accolade Wines. Operates as part of senior leadership teams, devises and sets HR strategies aligned to the wider organisational goals, designing culture and values-b...

Episode 20 - Effective Communication Skills: Interview with Suzie Parkus Suzie Parkus is a sought after motivational and educational speaker, trainer and soon to be author. Her expertise lay in all things communication, from interpersonal skills, relationships, emotional intelligence, networking intelligence and most importantly in today's day and age, how our state of mind affects how we act, rea...

Episode 19 - Team Building and Teamwork: Interview With Oliver Bailey from Harvest for Heroes The son of publicans from South London, Oliver Bailey attended Dulwich College school, leaving in 1994. Beginning his career in Recruitment, he founded his first businesses in 1998. He has since owned and acquired further businesses in varying fields, including Information Technology, Construction, and En...

Episode 18 - Effective Presentation Skills: Interview With Paddy Willis from Mission Ventures In this episode, I interview Paddy Willis. Paddy is Founder and CEO of Mission Ventures and has a passion for building better challenger brands. He was co-founder of disruptive baby-food brand Plum, which was sold in year five to Darwin PE in 2010 on retail sales of £15m. Since then he has been mentoring...

Episode 17 - Situational Leadership: Interview With 'The Magician', Jay Raham In this episode, I interview Jay Raham. Jay is an award-winning lecturer, consultant, and public speaker. With a vision to enhance the practice of leadership at a global level, so far he's worked with 7000+ aspiring managers in Mauritius, Malaysia, Indonesia, Singapore and Morocco. He refers to himself as 'The Magician',...

Episode 16 - Change Management: Interview With Bestselling Author and BBC Television Personality Geoff Burch Dynamic, exciting and fun, Geoff Burch is a business expert like no other. He is internationally known for taking a walk on the wild side of business and turning it into an engaging, entertaining and humorous presentation that will lift and delight your audience. Geoff is the author of six...

Episode 15 - Interview With Retail Business Consultant and Author, George Troy. In this episode, I interview George Troy. George is a widely read blogger, author, and consultant focused on retail business communities, including online and brick-and-mortar stores. He has enjoyed decades of real-life experience as a senior executive for some of the best-known and most successful retail companies in...

Episode 14 - Digital Wellbeing: Interview With Mich Bondesio from Growth Sessions In this episode, I interview Mich Bondesio. Mich is a business-performance mentor, with a 20-year background in communications and project management. Her Growth Sessions mentoring programmes, workshops and talks support business people to build healthier cultures and develop more mindful approaches to work. Mich's c...

Episode 13 - Conscious Culture: Interview With Natasha Wallace from Conscious Works In this episode, I interview Natasha Wallace, the author of The Conscious Effect: 50 lessons for better organizational wellbeing. Natasha is also the founder of Conscious Works, a coaching company that helps leaders to lead consciously. Today we discuss conscious culture in more detail. You Can Read the Transcript...