Level Up Claims

Galen interviews Adam Bensman who discusses his journey from a massage therapist to a successful roofing sales trainer. He emphasized the importance of continuous improvement and investing in salespeople's development. His Roofing Sales Success Formula has greatly enhanced sales performance for roofing companies globally, focusing on setting income goals, providing marketing materials, and promoti...

Galen interviews Randy Brothers, founder of Elite Roofing, he shares his experiences in managing rapid growth and highlights the importance of having the right people in the correct roles, tracking data, and using strong financial systems. Brothers also discusses his book, which aims to help contractors navigate challenges in the industry. Key insights from the interview emphasize understanding th...

Galen interviews Chris Courville, CEO of Interior Environmental Consulting (IEC). They discuss the importance of promptly addressing mold and water damage to minimize health risks and the growth of IEC. Chris highlights the significance of maintaining high industry standards, proper testing, certifications, and having a well-trained team for insurance claims. He believes that ethical business prac...

In this podcast episode, Galen Hair introduces the Level Up Claims Summit, an event focused on providing education, resources, and networking opportunities for professionals in the property casualty industry. The summit aims to cover important aspects like claims handling, business growth, and ethical scaling, featuring expert speakers discussing topics such as appraisal, documentation, and ethica...

In this podcast episode, Tammy Brannan, founder of the Blueprint Process, discusses the significance of recognizing one's purpose and individuality in shaping businesses and work-life. The Blueprint Process assists professionals in identifying their purpose, leading to more effective work and better results. Tammy introduces the "Peanut Butter and Jelly Triangle" concept, enabling professionals to...

Galen interviews entrepreneur John Michael Morgan about mindset, overcoming self-doubt, and the importance of daily routines. They emphasize the significance of effective morning routines, including positive content consumption, physical activity, and meditation or journaling to set the tone for the day. They also discuss the impact of company culture on productivity and the crucial role of each t...

Throughout the episode, various guests share their thoughts on what it means to level up. Some of these insights include embracing a constant effort to grow, learning from new experiences, redefining success, listening to one's intuition, consistently improving oneself, and taking care of all areas of one's life. Highlights The importance of preparation, performance, and learning from experiences...

Galen and Greg Murphy, a construction expert in the healthcare sector, discuss the challenges and solutions in the property casualty law industry, focusing on reducing the carbon footprint of buildings, mental health issues, and collaboration. They talk about the importance of having a strong team, cultivating a positive culture, and supporting mental health in the construction industry. Murphy sh...

In this episode, Galen interviews Elizabeth Calzadilla, president of Business 411, who shares her journey from being a high school dropout to a successful entrepreneur in the roofing industry. Elizabeth emphasizes the importance of working with good people, having brand confidence, and maintaining a positive mindset. She explains that her company, Business 411, focuses on making education accessib...

In this episode, Galen and Tyler Slade of Slade Roofing discuss challenges in the property casualty insurance industry, including insurance fraud and customer service. Slade Roofing emphasizes clear communication and exceptional customer service to minimize misunderstandings and fraud. The major challenges faced in the industry involve hiring qualified employees and maintaining open communication...

In this episode, Galen talks with Aaron Hockel of AltaVista Strategic Partners, a marketing firm that helps contractors grow their businesses. They discuss the significance of comprehensive marketing plans, avoiding common social media blunders, and staying informed about industry trends. Aaron emphasizes the importance of custom marketing plans, partnering with experienced professionals, and stay...

In this episode, Galen talks with Tetsuya Nakagawa, CEO and Co-Founder of Castagra Products, who discusses his entrepreneurial journey and how Castagra Products came to be. They initially won a competition by Dragon's Den, and though the product wasn't initially meant for roofing, they eventually moved in that direction after winning a stadium project contract over 42 other companies. Tats emphasi...

Jeremiah Broz, CEO of Energy Advantage Roofing and Solar, discusses the importance of instilling core values such as gratitude, resilience, accountability, and empowerment (GRACE) in employees. He explains how his company has implemented these values, and how they conduct training, development, and performance reviews. Jeremiah also emphasizes the need for supporting employees and providing a stro...

Galen features roofing sales and marketing specialist Andrew Itnyre, who shared his social media strategies for generating leads and building a community of contractors. Itnyre advised creating engaging, high-quality content efficiently to save time and using every aspect of social media platforms, including live videos, photos, and stories. He emphasized the importance of engagement and communica...

For business owners who are looking for strategies on how you can build, strategize, and implement KPIs to your team, this episode of the Level Up Claims podcast is for you! Raul Hernandez Ochoa, a Digital Growth Operator and Strategist, talks about the framework and strategies that helped him scale companies, increase revenues, and run different remote teams. Raul unveils what his process is in b...

If you are a business owner looking for answers as to why your business is yet to succeed, this episode of the Level Up Claims podcast is for you! Greg Hayne, founder of the Hayne Coaching Group, unveils the secrets on how he provides businesses with effective coaching and education and helps them maximize their business potential. He has been in the industry for over 20 years and established the...

Building a successful business is not just about your brand! If you are a business owner and you're looking to scale your business, make sure not to skip this episode of the Level Up Claims podcast! Jessica Stahl, the owner of Ignite Results, shares her top secret in developing systems, making connections in the industry, and hiring and recruiting people. Find out how your recruitment, hiring, and...

If you're a business owner looking to level up your branding strategy, don't miss out on the latest episode of the Level Up Claims podcast! Branding specialist Mike Brevik shares his insights on creating a consistent and powerful brand that reflects your company's values and resonates with your target audience. Discover the key elements of successful branding and learn how to attract new customers...

Continuing with their previous conversation, Galen talks to Steven Bush about his opinion of public adjusters, and what the future holds for the Bush Law Group. Who's The Guest? Steven established The Bush Law Group, a group of attorneys that is a first-party property insurance law firm dedicated to serving policyholders in their time of need. Their focus is on providing excellent legal representa...

Galen welcomes Nathan Hirsch to talk about hiring the right people for the job. He is an expert in hiring and has spoken at industry events about scaling with remote talent. One of the challenges with hiring remote workers is their reliability and accountability, but with Nathan's proven success and experiences and processes, hiring remote workers is made easy. Who's The Guest? Nathan Hirsch is th...

Galen welcomes Jack Hanks to talk about working in a corporation becoming a public adjuster and creating his own business and a successful team. He has implemented a four-step training program to improve public adjusting, as well as a weekly event called "Pinot by the Pool" to help his team build personal connections. Jack also discusses how he uses technology to help streamline the process. Who's...

Galen welcomes Sam Taggart to talk about building and hiring a successful team. With Sam's experience building his own personal brand, he shares what the true reality is for sellers: The setbacks, the challenges, and the solutions that can help you put out a successful business. Who's The Guest? Sam Taggart is the founder of The D2D Association, D2DCon, and the D2D Experts. He is also an avid real...

Galen welcomes Todd Stern to talk about forensic engineering, how it is beneficial to policyholders and carriers, and dealing with different inspections. Todd's expertise will help guide anyone who is looking to start a career in restoration and insurance work or is expecting to have an engineering inspection. Who's The Guest? Todd Stern started his roofing career at the age of 16. He quickly lear...

Galen welcomes Steven Bush to talk about the appraisal process and how to deal with damages and insurance claims. Steven's insights will help contractors create better workflows and set expectations so you and your team can succeed. Who's The Guest? After a year of defending policyholders as a public adjuster, Steven earned a law degree at the Florida Coastal School of Law. Upon his graduation and...

Who's The Guest? Chris Schembra is a philosopher, question-asker, facilitator, and "Gratitude Guru." He spent the last six years traveling around the world, helping people connect in meaningful ways. He is also the founder and the Chief Question Asker of 747, an advisory firm that helps companies create meaningful connections through its 747 Gratitude Experience, an evidence-based framework that h...