Lessons From Last Time

Ken Perry shares how online communities can become places of meaningful connection rather than division in this episode of Lessons From Last Time. He explores the story behind building Knowledge Coop's community platform Coop+ and offers practical strategies for engaging online with authenticity, kindness, and purpose in an age increasingly shaped by AI and social media.

In this Lessons From Last Time, Natalie Overturf shares leadership lessons from her journey in the mortgage industry, discussing the power of coaching, mentorship, and building a culture rooted in trust and integrity. From overcoming early setbacks to leading through major organizational change, she offers practical insights on developing people, strengthening teams, and creating lasting success....

Ken Perry explores what creates a strong company culture, drawing on personal experiences, leadership lessons, and examples from both the mortgage industry and family-owned workplaces in the latest Lessons From Last Time. He highlights the importance of a shared mission, clear communication, accountability, leadership visibility, and employee connection, while warning against ambiguity, tolerated...

In the latest Lessons From Last Time, host Ken Perry and his guest Justin Tucker (JT) share a fun conversation about modern sales strategy, leadership, and staying relevant in a changing market. They break down the sales flywheel, why competence builds confidence, and how great leaders focus on motivation, accountability, and skill development. JT challenges outdated habits, urges leaders to stay...

Ken Perry explores how to effectively build and implement business strategy, especially within the unpredictable mortgage industry, in this micro-episode of Lessons From Last Time. Drawing on over 20 years of experience, Ken emphasizes the importance of long-term thinking, surrounding yourself with diverse and ethical perspectives, and grounding decisions in data rather than emotion. Learn practic...

Growth happens through connection, not isolation. In this episode, Kathryn Pedersen and Michael Regan share how networking beyond your circle broadens perspective and creates opportunities. They highlight the importance of mentoring and coaching that’s aligned with your unique goals and career path.

In this micro-episode of Lessons From Last Time, Ken Perry explains the difference between a mentor and a coach and how both practices offer powerful ways to reach goals and find support in all aspects of your life. From identifying his dad as a personal mentor when raising his kids to learning to successfully run his company during challenging economic times, Ken describes how mentors and coaches...

Change is rarely something we choose. In this episode of Lessons From Last Time, Katie Shive shares how navigating seasons of unexpected change reshaped the way she thinks about resilience, work, and what truly matters. Naturally risk-averse and resistant to change, Katie explains how life experiences forced her to rethink control and adopt a mindset of radical acceptance, focusing on what she cou...

In this micro-episode of Lessons From Last Time, Ken Perry breaks down what leaders get wrong about change and how to lead through it without losing your people. From major business case studies to brand reinventions closer to home, he shares practical insight on communicating the why, avoiding change fatigue, leading through resistance, and making tough decisions with a long-term lens. For leader...

Client experience starts with perspective. In this episode of Lessons From Last Time, Mosi Gatling shares how understanding generational shifts, homeownership goals, and buyer psychology transforms the customer experience. As SVP of Strategic Growth & Expansion at New American Funding , Mosi continues originating loans to stay close to first-time home buyers and the realities they face. She ch...

In this micro-episode of Lessons From Last Time, Ken Perry reflects on why user experience sits at the center of sustainable growth. Leaders often refine strategy without seeing how customers and teams actually experience the work. Ken invites listeners to notice where confusion, friction, or misalignment quietly erode trust, and why intentional user experience is foundational to customer experien...

In the Season 4 premiere of Lessons From Last Time, host Ken Perry shares how the show is evolving this year. While the stories remain personal and honest, the focus shifts toward clearer leadership lessons and how to apply these real-world insights. Ken introduces the new monthly format and previews what’s ahead this season for leaders navigating culture, connection, and change.

In this episode of Lessons From Last Time, Navy SEAL veteran and sports minister Jake Roberts joins Ken to reflect on a life defined by service, resilience, and faith. From his time as a Navy SEAL officer to becoming a C12 chair, he examines the defining moments that helped him realize his life’s purpose as a leader. Jake discusses how his leadership experience was built by earning trust, communic...

In this episode of Lessons From Last Time, we sit down with real estate and mortgage veteran, Marine veteran, and founder of Huzi AI, Eric Post, for an unfiltered talk on his commitment to try anything, connecting people from all walks of life, and reinventing himself. Eric shares how he “burned the boats” and fully immersed himself in everything he did to achieve real learning and greatness. He o...

This episode of Lessons From Last Time features Barry Long, real estate broker, accessibility consultant and trainer, and co-founder of ABLE Environments, who recounts the life changing moment that reshaped his definition of strength, success, and fulfillment. After a motorcycle accident left him paralyzed, Barry transformed paralysis into purpose. Through humility and hard-earned wisdom, Barry re...

This episode of Lessons From Last Time with Don Goettling centers on resilience, leadership, and giving back to the mortgage industry. Don shares his 30+ year journey from motocross racer to leading a $1.5 billion regional team, and now to CEO and co-host of Momentum Builder and Sales Mastery. His story weaves together lessons from motocross, personal setbacks, and market downturns, showing how gr...

In honor of Jean-Louis Ledanois recently becoming our new CEO, we’re re-releasing his Lessons From Last Time episode. Tune in for a candid conversation about the life experiences that shaped his leadership style. You’ll hear how leaving Venezuela, adapting to new cultures, and navigating the high-pressure world of Silicon Valley prepared him for this next chapter. It’s a story of perseverance, ada...

In this episode of Lessons From Last Time, mortgage leader Todd Williams shares how personal adversity and decades of industry experience have shaped his approach to life, mentorship, and building lasting impact. From redefining his own concept of success to raising the bar for those around him, Todd offers practical insights for anyone who wants to lead their life with excellence, integrity, and...

Ken and Kirk dive deep into leadership with local coaching legend Jon Eagle, reflecting on how personal growth, faith, and mentorship transformed his approach to success. From early missteps to breakthrough moments, Jon shares how he learned to prioritize character over ego and relationships over results. Whether he's pushing athletes to play with heart or challenging coaches to lead with integrit...

In this special rerelease of Lessons From Last Time, we pay tribute to Fred Baldwin—a remarkable leader, mentor, and father. Joined by his son, Mike Baldwin, this episode offers a timeless conversation between two industry leaders whose values shaped both business and family. Fred’s legacy of integrity, hard work, and genuine care shines through as he and Mike reflect on leadership, legacy, and th...

In this episode, Pat Stone, Chairman and Founder of WFG National Title, shares how Stoic principles have shaped his journey from combat zones to boardrooms. Through stories of challenge and change over his 50-year career, Pat reveals how focusing on what you can control, cultivating empathy, and staying curious can turn adversity into wisdom.

In this episode, Justin Tucker, Chief Strategy Officer at WFG National Title, explores what it means to lead with curiosity. He shares how staying open to feedback, experimenting often, and asking better questions have shaped his approach to strategy and innovation. From his roots in title insurance to launching creative side projects like Pizza Illuminati, Justin reflects on building a career and...

Our first guest of the season, Michelle Berman-Mikel, founder of Berman Media PD, shares how loss, self-doubt, and starting over gave her the clarity to build her business and life with purpose. Her story offers a roadmap for turning adversity into opportunity and persevering through life's hard moments. 

Lessons From Last Time returns for Season 3 with Ken Perry and Kirk Faulkner reflecting on the shifts in the mortgage industry this year, takeaways from NMLS2025, and the rising importance of real, in-person connection to bridge the divide.

Lessons From Last Time presents a special throwback episode featuring our very own podcast host turned guest, Kirk Faulkner! Kirk dives deep into how challenging moments reveal true character and the invaluable lessons learned through personal failures and growth. "Difficult circumstances don't determine character; they reveal it. I've faced moments where challenges highlighted my shortcomings, bu...