Learning Kerv

⭐ Special Episode! ⭐ Beyond the Checkout: How AI Is Redefining Retail from the Inside Out In this special episode of Learning Kerv, host Rufus Grig is joined by three retail experts to unpack how AI is really changing the game in the retail world. From transforming customer experience to reshaping in-store operations and supporting frontline workers, this episode gets into what’s working, what’s...

In the final episode of Series 1 of The Learning Kerv Podcast, we explore the cutting-edge topic of agentic AI with returning guest Will Dorrington, CTO of Kerv's transformation practice. Joined by host Rufus Grig, Will will dive deep into the evolution from generative AI to agentic AI, discussing its potential to revolutionize both digital and physical worlds through autonomous decision-making an...

In this episode, we delve into the practical applications of generative AI with real-world examples from industry experts. Host Rufus Grigg is joined by special guests Kyle Ansari, David Groves, and Dawn Kelso, who share their experiences in deploying AI systems that are operational and impactful. Whether you're a tech enthusiast, a business leader, or juat curious about the practical uses of AI,...

In this episode, we tackle some of the most pressing questions surrounding the ethical, privacy, and security concerns of AI systems. From safeguarding your personal data to understanding the environmental impact of generative AI, we explore the steps individuals and organisations must take to ensure AI is developed and used responsibly. Whether you're a tech enthusiast, a data privacy advocate, o...

In this episode, we explore into the transformative power of generative AI in the realm of customer experience. Join us as we discuss the capabilities of AI and how it is reshaping the way businesses interact with their customers. Key Highlights: Key AI Capabilities: Discover the key features of generative AI that make it a game-changer in customer service, from natural language processing to real...

Welcome to Episode 2 of Learning Kerv, How Gen AI is Reshaping our World with host Rufus Grig and special guest, Will Dorrington. In this episode, we dive into Generative AI, what it is, what it means and how it is reshaping our world. Join us as Rufus and Will discuss the different between AI and Gen AI and how it can be applied to all areas of life. Key Highlights Gen AI Definition: What is Gen...

In this episode, our host Rufus Grig, along with William Dorrington, CTO of Kerv's digital transformation practice, Kerv Digital, Microsoft most valued professional, and a general all-round genius in the world of business technology, as our special guest. Key highlights: What is Artificial Intelligence (AI) and Machine Learning (ML)? Understand the basics of AI & ML and how machines can mimic...