IBF On Demand

The conversation around AI in supply chain planning has focused on one thing: forecast accuracy. But it doesn’t really work and what if we've been measuring the wrong outcome? In this episode I am joined by Yuqing Qu ("Joyce"), Data Scientist who leads machine learning and advanced analytics initiatives supporting supply chain optimization and enterprise decision intelligence. Toget...

The biggest hurdle for most S&OP and business process is not AI integration, perfecting a process, or agreeing on a number, it is trust.  In this episode of IBF On Demand, Eric Wilson explores one of the most overlooked drivers of business performance: trust. Why do some organizations collaborate effectively while others struggle despite having the same tools, data, and processes? Why do some...

This may be the most important episode I’ve done on AI yet. This is my AI manifesto you need to watch! Everyone keeps saying AI is replacing jobs. Absolutely they are already, but not for the reasons most companies are telling you. This isn’t another hype-filled conversation about how your jobs are not going away but just changing or talking points written by AI itself. This is a candid discussion...

Most companies think their S&OP or IBP struggles come down to process maturity, tools, or data. They’re wrong. In this episode, I sat down with Alina Davydova, Senior Manager of SIOP in Europe, to uncover the real reason global planning processes break down: cultural complexity. From how different regions make decisions… to how they collaborate… to even how they present and interpret data thes...

Everyone is talking about AI in forecasting and planning but how many companies are actually using it? In this episode, I answer your question and break down the real number (spoiler alert it is far less than you think). More importantly, I “delve” (because that would be the word AI would tell me to use) into what the other 97% of companies are actually using to plan, forecast, and run their busin...

FVA% is back, but it never really went away. In this episode I sit down with Jon Nichols, Associate Director of Business Planning, to unpack one of my favorite metrics in demand planning (next to MAPE): Forecast Value Added. This is the third time I’ve tackled FVA on this podcast, and new insights emerge every time. This conversation does not disappoint!! If you wonder whether you are adding value...

IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here httpbit.lybusiness-forecasting  This is my response to my previous episode A Demand Planning Manifesto for the AI Era . If that episode was the warning, this one is the way forward. Yes, AI is being misused, but it’s also incredibly powerful when applied the...

IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here httpbit.lybusiness-forecasting  In this bold episode, I deliver a powerful warning that every planner, forecaster, and supply chain professional needs to hear. This isn’t anti-AI. But there are things we are doing wrong and the ugly side of AI misuse every da...

Prices are rising. Consumers are reacting. And demand planners? We're somewhere in the middle, stuck trying to model behavior that doesn't follow the rules anymore. In this episode, I sit down with Stephen McClurkin, Senior Demand Manager at T-Mobile, to unpack the reality of price elasticity in today's volatile market. From the ripple effects of policies and politics to the unpredi...

No fluff. Just real talk from the field, made simple. Whether you're new to the world of planning or a seasoned pro looking for a refresher, this episode breaks down the fundamentals of demand planning in a way that’s practical, approachable, and actually useful. I cover the essentials who owns the forecast, what makes a good one, which KPIs matter most, and how to choose the right methods. T...

This may be my most important, and urgent, episode yet. I recently audited an executive S&OP meeting where something alarming happened: 9 people in the room… and 15 AI bots taking notes, summarizing, and listening in. We’ve crossed a line, and we don’t even realize it. In this episode, I sound the alarm on how companies are accidentally sabotaging their planning process by deploying AI in the...

Everyone’s talking about tariffs, and price hikes are already hitting. In this episode, I break down what’s really happening behind the headlines and constantly changing policies from the oval office and how it impacts demand planning, forecasting, and inventory strategy. We’ll unpack the ripple effects of guaranteed price increases, what the data are actually telling us, and why chasing the news...

I dive into the often-overlooked secret to a successful S&OP process: asking the right questions. It's not about dashboards or software, it’s about fostering curiosity, healthy conflict, and conversation that surfaces blind spots and misalignment. I’ll share the four essential questions every planning team should be asking and explain why the goal of your S&OP meeting isn’t agreement,...

What happens when your supply chain meets viral fame? I sat down with Tara Tarazi , VP of Supply Chain at DUDE Wipes , to uncover the real-world planning challenges behind TikTok Shop and other in-app e-commerce platforms. From flash demand spikes to unpredictable affiliate influence, Tara reveals how DUDE Wipes is building a resilient, agile, and disciplined S&OP strategy in one of the most c...

In this episode, I sit down with Yoshika Hirata, Senior Director of Integrated Business Planning at Xponential Fitness, to explore a powerful yet often overlooked truth great people alone can’t fix bad processes. We unpack how strong, structured processes not only enable success but actually attract and retain top talent, while broken ones push them away. Yoshika shares how she uses OGSM (Objectiv...

IBF On Demand sponsored by Arkieva, your one-plan S&OP software. Learn more about Arkieva's innovative approach to forecasting here: http://bit.ly/business-forecasting This one picks up right where the last episode left off—with real talk on AI in planning and forecasting, minus the hype. I break down the buzzwords people are throwing around (agentic AI, synthetic data, etc.) in plain Eng...

Everyone's talking about AI—but what does it really mean for demand and supply planners? In this must-watch episode, I sit down with Jess Lee, an amazing data scientist from Microsoft, to break down the most common AI buzzwords in a way anyone can understand. We dive into the real-world applications already being used in forecasting and planning—and what you need to know to stay ahead. From g...

In today’s global business environment, S&OP is more than just balancing supply and demand—it’s about aligning cross-regional teams, navigating cultural nuances, and creating a unified strategy across borders. In this exclusive interview, I sit down with Christopher Mael, Director of S&OP at Precor, to unpack the real challenges of implementing global S&OP. We discuss the differences b...

Many professionals don’t plan for a career in S&OP—they find their way there by accident. In this episode, I sit down with Sergio Luiz Winter , Associate Director of Plasma Supply Chain Planning at Grifols, to discuss his unexpected journey from FP&A and controllership to becoming a successful S&OP leader. We explore the key skills needed to thrive in this role, how financial expertise...

Join me in this enlightening episode as I interview Viktoriia Khorolska, a leading expert from Ukraine and Germany, on the role of Collaborative Planning and Forecast Replenishment (CPFR) in today's supply chain management. We explore whether CPFR remains crucial in modern business, compare regional practices across Europe, and discuss how evolving market dynamics are reshaping collaborative...

In this episode, I break down the essential KPIs in demand planning—what they are, what they aren’t, and how to calculate them correctly. I’ll explore the most commonly used metrics, debunk misconceptions, and explain why MAPE (Mean Absolute Percentage Error) is not the villain it’s made out to be. Learn how to leverage these KPIs to drive better forecasting accuracy and smarter decision-making. S...

In this episode, we explore how Sales & Operations Planning (S&OP) functions on a global scale, bridging the gap between regional requirements and overarching business objectives. Discover three distinct approaches to implementing S&OP worldwide, and learn which option might be best suited to your organization. Gain insights on creating a critical framework that respects local differen...

In this insightful interview, I sat down with Cynthia Trevino de Leon, CFO at Mexilink and a driving force behind their emerging S&OP process. We explore the crucial role of finance in S&OP/IBP, the importance of linking KPIs directly to the income statement and balance sheet, and how this financial lens can foster stronger collaboration and shared strategy across the organization. Cynthia...

In this special follow-up episode and the second part of our 2-part series, I sit down with Meredith Cannon, Sr. Director of S&OP at Bimbo Bakeries. Building on discussions from the recent IBF Orlando conference, we dive into the pivotal role of cross-functional collaboration in demand planning and S&OP, explore consumption-based forecasting, and discuss how leadership in our field is evol...

In this first installment of a two-part series, I bring you a special interview with Patrick Bower, a supply chain expert with extensive experience and deep insights in the field. Fresh from the IBF Orlando conference, I ask Patrick some of the same tough questions I posed as moderator at the leadership forum. Join us as we dive into topics like S&OP, collaboration, transparency, and explore w...