Jennifer McNamara
Healthcare Inspired
Welcome to Season 4 of Healthcare Inspired! This season, we’re focusing on Compliance Connection, exploring the vital role compliance plays in the healthcare industry. From establishing a compliance culture to navigating complex regulations, we’ll share practical insights, real-world stories, and expert interviews that help you stay informed and inspired. Whether you're in leadership, coding, billing, or patient care, this season will offer tools and strategies for creating a stronger, more compliant healthcare environment. Stay tuned for exciting episodes and don’t forget to subscribe, like,...
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Primary Care Compliance: Balancing Preventive and Chronic Care Billing 21.12.2024 18:49
In this enlightening episode of Compliance Connection, hosts Jennifer McNamara and Maya Turner dive deep into the pivotal role of primary care physicians and the critical importance of accurate documentation. Primary care is the cornerstone of healthcare, but without precise and compliant documentation, even the most diligent care can lead to revenue loss, audits, or severe penalties. Join us as w...
Orthopedic Documentation: Prepare for Improved Compliance in 2025 21.12.2024 18:49
In this episode, hosts Jennifer McNamara and Maya Turner discuss strategies to enhance orthopedic spine documentation in anticipation of 2025 compliance requirements. They cover key areas such as Evaluation and Management (E/M) documentation, office-based injection services, and the correct application of Modifier 25, providing actionable insights to streamline processes and avoid common complianc...
Correct and Protect: Enforcing Standards with Impact 09.12.2024 18:49
In this episode, Jennifer McNamara and Maya Turner break down compliance plan elements 5 (Enforcing Standards with Consequences and Incentives) and 7 (Responding to Offenses). They share simple, practical ways to improve financial stability, keep operations running smoothly, and build trust across your team. With real-world advice, role-playing, and actionable tips, they make compliance strategies...
Audit Like a Pro: Catch Problems Before They Catch You 09.12.2024 18:49
Episode Overview In this episode of Compliance Connection, Jennifer McNamara and Maya Turner dive into the essentials of proactive auditing, transforming what many see as a stressful process into an empowering strategy. Audits are not just about finding errors—they’re about protecting your practice, enhancing documentation quality, and fostering a culture of compliance. With actionable advice and...
Keeping the Conversation Flowing: Compliance Through Communication 27.11.2024 34:55
In this episode, Jennifer and Maya discuss the connection between effective communication and compliance success. Compliance isn’t just about policies—it’s about how we talk, listen, and engage with our teams and patients. From navigating tough conversations to building a culture of transparency, Jennifer shares practical tips and real-world examples to help you strengthen your practice through be...
Daily Decisions: Boosting Physician Job Satisfaction 27.11.2024 18:00
In this episode, we explore how daily decisions impact physician job satisfaction. Dr. Ben Reinking, pediatric cardiologist and physician development coach, shares actionable strategies, mindset shifts, and long-term approaches to help physicians thrive in their roles. Highlights: - Challenges impacting physician job satisfaction. - Daily habits for improving fulfillment in work. - Leadership’s ro...
Partners in Compliance 19.11.2024 37:06
In this episode, Jennifer McNamara and Maya Turner discuss the crucial role of supporting compliance officers and creating impactful education initiatives. We explore how organizations can empower their compliance teams with the right tools, resources, and training to foster a culture of accountability and continuous learning. Key Topics:* Supporting Compliance Officers: The challenges they face a...
2025 CMS Final Rule 19.11.2024 38:10
In this episode, Jennifer McNamara and Maya Turner break down the key updates from the 2025 CMS Final Rule and what they mean for healthcare providers. Key Highlights:* Conversion Factor Update: Medicare payment rates see a reduction with a new conversion factor of $32.35.* Telehealth Expansion: Audio-only services are now included in telehealth definitions.* HCPCS Changes: Updates on G2211 and it...
Don't Hesitate with Modifier 25 07.11.2024 42:58
In this episode we take a closer look at Modifier 25, explaining how and when to use it effectively. Proper use of this modifier ensures providers are accurately reimbursed for E/M services that go above and beyond during the same visit as a procedure. What’s Inside:* Key situations where Modifier 25 applies* Documentation tips to back up your claims* Common mistakes and how to avoid them
Compliance with Digital Marketing 06.11.2024 20:27
In this episode, we sit down with Aaron Burnett, CEO and founder of Wheelhouse Digital Marketing Group. With over two decades of experience in marketing and advertising, Aaron has led Wheelhouse (https://www.linkedin.com/in/aaronburnett/) to be recognized by Inc. Magazine as one of the fastest-growing companies in the U.S.He also hosts the Digital Clinic podcast, where he delves into critical digi...
Compliance Playbook: Essential Policies for Every Organization 24.10.2024 27:51
In this episode of Compliance Connection, we dive into the essential role of policies and procedures in building a strong healthcare compliance framework. We explore key areas, including the Code of Conduct, vendor relationships, billing, and coding policies. Listen in for practical insights on implementing effective vendor policies based on OIG guidance and fostering a culture of accountability....
Telehealth Compliance Fast Forward 24.10.2024 26:52
In this episode of Healthcare Inspired, we explore the rapid evolution of telehealth and its profound impact on healthcare delivery. We look at how technology, policies, and patient demand have pushed telehealth forward at an unprecedented pace. This episode covers key trends, regulatory changes, and practical advice for providers looking to enhance their telehealth offerings. Key Topics Covered:-...
Communication in Compliance 10.10.2024 35:47
Effective communication is the cornerstone of any successful compliance program. In this episode of Healthcare Inspired, we explore how transparent, clear, and consistent communication can drive compliance across all levels of an organization. Whether you're addressing compliance concerns with staff, educating teams about policy updates, or fostering an open dialogue about regulatory challenges, c...
Setting the Tone for a Compliance Culture 10.10.2024 38:27
In this episode of Healthcare Inspired, we explore how to establish and maintain a strong compliance culture in healthcare organizations. From everyday interactions to long-term strategies, creating a culture that supports compliance is essential for leaders and staff. We’ll cover practical steps, share stories, and explore what it truly takes to foster a culture that prioritizes ethical practices...
The New Normal: Technology and Healthcare Leadership 22.08.2024 55:07
In our latest Healthcare Inspired episode, we discuss the intersection of leadership and technology in healthcare. Discover how data-driven decision-making, telehealth, and innovative tools transform healthcare leadership. Our compliance tip of the week will review G2211 and how to ensure documentation supports the complexity of visits and ongoing care requirements. Proper use of G2211 ensures acc...
Navigating Conflict: Building Stronger Healthcare Teams 15.08.2024 52:08
Let’s face it, conflict happens, especially in the fast-paced world of healthcare. But instead of letting it bring your team down, what if you could turn it into something positive? In this episode of Healthcare Inspired, Jennifer McNamara and Maya Turner get real about what causes conflict in healthcare teams and how to handle it like a pro. We’ll share practical tips to help you navigate those t...
Resilience in Crisis: Responding to a Cyberattack 04.07.2024 27:02
Join host Jennifer McNamara on Healthcare Inspired as she delves into the critical issue of cybersecurity in healthcare with special guest Sunil Konda (https://www.linkedin.com/in/sunil-konda-395542/), Chief Product Officer at Synergen Health LLC. We will dissect the recent cyber attack on Change Healthcare and its implications for the healthcare industry. In this episode, we cover:* Key Cyber Thr...
The Transformational Leader 28.06.2024 35:44
In this episode of the Healthcare Inspired Podcast, Jennifer McNamara and co-host Maya Turner chat about transformational leadership. They are joined by the Lady Martinez, a leader who has inspired many with her journey from a delivery driver to a successful leader in healthcare. Lady shares her personal story of growth, challenges, and embracing her unique identity to become the leader she is tod...
Vendor Spotlight with Fathom: Leadership Support Focusing on Quality Over Speed 21.06.2024 27:39
In this special bonus episode of Healthcare Inspired, host Jennifer McNamara sits down with Taylor Webster from Fathom to discuss the critical importance of prioritizing quality over speed in medical coding. Dive into an engaging conversation highlighting how leadership can foster a quality culture, leading to significant cost savings and financial benefits for healthcare organizations. Episode Hi...
Micromanagement vs. Delegation 21.06.2024 30:12
In this episode, we dive into a crucial topic for leaders and managers: the balance between micromanagement and delegation. We discuss the impact of these management styles on team productivity, morale, and overall success. Whether you're a seasoned manager or just stepping into a leadership role, this episode is packed with insights and practical tips to help you navigate and improve your managem...
Communicating Effectively in Healthcare Settings 27.05.2024 52:38
In this episode of "Healthcare Inspired," Jennifer McNamara and Maya Turner explore the critical topic of communication in medical practices. They discuss effective communication and compliance in healthcare settings, share personal updates, explore handling requests to write off copays and emphasize the importance of treating every patient equally. Tune in for practical advice and answers to list...
The Foundations of Healthcare Leadership 22.05.2024 42:27
Hosts:Jennifer McNamara and Maya TurnerJoin Jennifer and Maya as they kick off Season 3 of "Healthcare Inspired," focusing on the theme "The Connected Leader." In this episode, they share their exciting experiences from HealthCon 2024, discuss the importance of leadership in healthcare, and introduce a brand-new segment designed to engage and challenge listeners. Episode Highlights:HealthCon 2024...
Navigating Healthcare Contracts: Implications for Patients, Physicians, and Payers 07.02.2024 45:17
In this insightful episode, the hosts dissect the intricate world of credentialing and contracting within the healthcare system, shedding light on its profound effects on patient care and practice economics. They navigate through the complexities of these processes, examining how they shape access to services and the delivery of healthcare. The discussion explores the financial considerations for...
Coding to Clinical Documentation: Navigating the CDI Landscape 05.02.2024 40:29
In this episode, we discuss two common conditions looked at in CDI: Clinical Documentation Improvement: Sepsis and Respiratory Failure.1️⃣ Sepsis DRG Exploration2️⃣ Respiratory Failure Decoded3️⃣ Mastering Documentation4️⃣ Coders vs. CDI Professionals5️⃣ Seamless Transition to CDI:Check out a replay of our full video podcast on our Youtube Channel Hosted on Acast. See acast.com/privacy for more in...
Creative Chaos: What are we thinking? 05.02.2024 27:39
In this episode of "Healthcare Echos" we look at how healthcare practices are daring headfirst into creative billing concepts. Join us as we discuss the risks associated with these innovative approaches, leaving healthcare providers vulnerable to compliance pitfalls. From unconventional billing practices to the grey areas that could lead to substantial consequences, our experts dissect the creativ...
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